ask the CS to reset password for you~ i have this problem on my last two broadband account

Finally.. got time to use my maxis broadband
it been awhile I din use my maxis bb..
btw, speedtest of the day

speedtest of the day

speed test of the day

goshh...now the connection is really slow...sigh

At last i found this topic!!!

er..im trapped in this situation.

i got myself the 5 months contract, free 3G modem package from maxis last month. paid rm150 for everything for the contract and got my modem with the simcard. from my own understanding, it is unlimited 3G for me, but once it reaches 1.5GB quota, i suffer the speed loss.i dun mind.

however, it's 1 month then, and i received this invoice to my fixed address, so i check online again..same statement.



my question is:
1) i tot it is a 1 time hassle package, where rm150 for 5months is the contract..how come still got unpaid value there?
2) isn't it unlimited usage till 1.5GB or FOC surfing with speed loss then?
3) anyone can explain to me how i elaborate this statement?

This post has been edited by SiuYi: Jun 18 2010, 12:30 PM

just one question...
on this bill you need to pay RM16.20 only rite?
if yes... proceed with my following answer

1) the 1st invoice came out is ur monthly-rebate + modem 150.. so your total 166.20 and you have paid 150. you only need to pay 16.20
2) unlimited means.. usage after your quota will not be charge as pay per use. but you are throttled after the allocated quota
3) refer to 1)

let say when you pay your bill n the counter said your need to pay 166.20... make sure you ask them kaw kaw til you get the answer you only need to pay 16.20

as far as i know from the statement, the amount that you have to pay is the total charges minus rm150... because as you can see from the statement, the value of your payment stated there is RM -150..meaning you have paid the amount before the statement came out...thus, you don't have to pay for the "other charges and credit"... anyone please correct me if i'm wrong.. the amount you have to pay is only rm16.20...

cruxidex, cartack
i got confused now..shud'nt it be rm150 package, which i get my rebate rm28 per month every month?consider it deducts from my account of rm150, coz its a 5 month contract, where the rm150 acts like a prepaid coupon to deduct rm48 every month.

howcome my rm28*5 + free modem (limited promo) package still need me to pay extra? i tot the whole thing is unlimited surfing but with 1.5GB of 3G speed and fair use policy after 1.5GB? Is it about within 1.5GB = free; after 1.5GB + fair usage policy = charge me accordingly?

Let say i paid rm16.20 this time, then howabout my next month? still with the rm150 package? or i need pay more already?no more playing with prepaid deductions?

argh!! what the hell is this?? unlimited but with hidden terms????

This post has been edited by SiuYi: Jun 18 2010, 10:54 PM

Would like to subscribe Maxis BB, any promotion now & any dealer? hmm...

yeah agree,today i just terminated u mobile account coz of limited coverage. Bcoz i always travelling today i just signup maxis 1.5GB. In my living in teluk gadong, klang maxis got Hspda but this is maxis speed



I was thinking to get u mobile prepaid broadband coz the speed is more n more n more better in my area.

clear up ur mind....

RM150 = upfront fee = RM30*5month deduction
and the maxis bill is like an accountants book... eveything must be there

in their accountants view...
in the bill... RM150 = modem price then will be minus back by your RM150 that u pay when u register so... = RM0
every month u get rebate RM 30 in the 1st 5month... = RM150

note : the reason ur deduction this month RM27 because its a pro rate bill... u use not exactly 1month till the billing date

so next month?
your bill will be like this

1.5GB package RM48
rebate -RM30
total need to pay = RM18

This post has been edited by cruxidex: Jun 19 2010, 08:41 AM

cruxidex
i think i got the direction already.

refering back to my statement above:

rm150 <--ignore it as it is just part of their process of statement.
rm27 <--this should be the deduction of the rebate, which should eventually be rm30, but because the usage is not until 1 month long, so based of days of usage, they recalculate the loss of the deduction through percentage, which is rm27.which means i underutilized rm3 which is actually 3 days?
rm16.20 <--eventually this is a standing amount which i should pay for the previous month. but the full amount should be rm18. as rm30+18 = 48 (which is my package value). but then it only cost me rm16.20 because similar to the case above, i underutilized 3 days, so through percentage, they deduct from rm18 into rm16.20.

am i right?

so it aint fully prepaid style? means i did received unlimited usage, even after 1.5GB, they won't charge me a cent, but as a drill, rm30(upfront fee deduction, so called the rebate) + rm18 (standing amount per month, this is what i should pay everymonth for this package? which it make rm48 per month.

question guys

For new registration how much have to pay? If for free modem is how much? And if got own modem, then how much?

Thanks ya...

Im register for 1.5gb rm48 free modem.

*registration fee RM100 (no refund after 7 days trial).
*6month contract for free modem or add RM100 for no contract (modem huawei e1552).

u can go here http://www.maxis.com.my/personal/broadband/wireless_tss.asp

yes thats right... enjoy your maxisbb~ if you feel 1.5GB is not enough just call up the customer service and ask for and upgrade

---

Added on June 20, 2010, 9:41 ammorning glory at jalan bukit~
connected via my 3g router PWH2004



This post has been edited by cruxidex: Jun 20 2010, 09:41 AM

so just pay for RM 100 if get along with free modem with 6 months contract?

If doesn't want contract...then RM 200?

cruxidex
kindly regret now..previously with digi 3G, but then my area here missed out the coverage, so needa hang with EDGE, which i feel not worth it..now i pay extra rm10 for 3G coverage and i tot i dun needa pay a cent in this 5 months..childish me.

ya, today is speed after cap in HKL....

---

Added on June 20, 2010, 4:48 pmreally fastest to finish my 1.5gb but it's ok im not heavy downloader. Just for surfing and sometime only.

This post has been edited by palihapiz: Jun 20 2010, 04:48 PM

I forgot to use up all the quota before the monthly refresh T_T
wasted like 2gb worth of data

This post has been edited by ShinAsuka: Jun 20 2010, 05:29 PM