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 (WTS)Warranty RMA Services for IT hardware, Service Charge:RM100-300.Now =165th case

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TSzhen^wei
post Apr 28 2010, 03:52 PM, updated 7y ago

Look at all my stars!!
*******
Senior Member
4,057 posts

Joined: Jan 2003
From: Pandan Indah


When you purchased any computer hardware from Any Computer Store. remember to keep the receipt and ask how long the Warranty Covered.
Example Leadtek comes with 3 Years Warranty and normally the shop will cover 1 year warranty.
All shops doesn't cover Full Years Warranty like Ideal Tech.

If you have problem to claim warranty from the PC shops with reasons like:
1. Your receipt lost, so the shops not accept your warranty claim. (Ideal Tech customers already in our customers database and can trace the warranty from warranty sticker)
2. sellers doesn't cover warranty after 1 year. (Ideal Tech Customers all entitled for full years warranty)
3. sellers not response to your warranty inquiry. (Ideal Tech never ignore our customers)
4. Lost contact with sellers (especially those who like to purchase from Forum Lowyat or any other fb group). (Ideal Tech customers can easily contact us by Phone/walk in/FB messasg/Web Chat/Forum PM/Emails)
5. Shops closed, no more "after sales". (Ideal Tech established since 2007)
6. Stay too far, and not convenience back to the shops (eh, Ideal Tech has free pickup service for our own customers).


then you can send to our shop to ASK for RMA Service.

Charges: RM100-RM300 depends products.

Thanks and hope every forumers enjoy online shopping and aware of the after sales service by junior sellers.
Please check for the sellers reputation, background, profile before you deal with it, not only look at "best price"!



First Case:
Forumer: hope_remember
Bought : CM Real power 650watt (RP-650-PCAR)
Date: 16-10-2008
From : IMBI Plaza - Just PC
Remarks: CM real power series should be 2 years warranty but the shop said only got 1 year warranty and deny to claim the warranty for the forumer.
Status: Failed, the psu stock is not belong to CM distributor in Malaysia, not able to claim warranty

2nd Case
Forumer: ticke
Bought : 2.5' HDD 320GB Western Digital Scorpio Blue
Date: unknown
From : unknown
Remarks: simply want to try our service
Status: Claimed! posted back to customer

3nd Case
Forumer: nate_nightroad
Bought : leadtek nvidia 8800gtx
Date: 16/06/2008
From : pczone from lowyat
Remarks: leadtek gc is 2 years warranty, so wana claim asap before its over.
Status: Failed, pczone keep too long period for the card before sold to customer, the warranty period from distirbutor is over.

4nd Case
Forumer: alil
Bought : Corsair TW3X4G1333C9DHX G
Date: unknown
From : mudah.com seller.
Remarks: lost the receipts
Status: Claimed! posted back to customer

5thCase
Forumer: binghung
Bought : Seagate 500GB 3.5"sata
Date: still under warranty
From : unknown
Remarks: lost the receipts
Status: Claimed! posted back to customer

6thCase
Forumer: 5w33
Bought : CoolerMaster Notepal
Date: still under warranty
From : Computer Exchange (CEX)
Remarks: lost the receipts,seller reject to claim
Status: Warranty can accept, waiting customer to send to us

7thCase
Forumer: nestleomega
Bought : ASUS ATI HD4850 (B)
Date: -
From : -
Remarks: the shop selling has moved to somewhere else.
Status: Claimed! posted back to customer

8thCase
Forumer: vaizard
Bought : Asus 9800GT (B)
Date: Bought in 2008
From : Lowyat C ZONE
Remarks: after 1 year, shop no provide warranty anymore.
Status: Claimed! posted back to customer

9thCase
Forumer: chteh0721
Bought : ASUS EN8500GT (B)
Date: Bought at 06/10/2007
From : Lowyat C ZONE
Remarks: after 1 year, shop no provide warranty anymore.
Status: Claimed! posted back to customer

10thCase
Forumer: vaizard
Bought : SEAGATE 500GB 3.5TH SATA300 7200RPM HDD
Date: -
From : -
Remarks: -
Status: Claimed! posted back to customer

11thCase
Forumer: rm4.30
Bought : ASUS EN9500GT MAGIC (S)
Date: 4 oct 2008
From : Pc Depot Sungai Petani.
Remarks: in Terengganu now...
Status: Claimed! posted back to customer

12thCase
Forumer: animechuu
Bought : Zotac GeForce 9600GT 512mb DDR3 AMP! Edition
Date:
From : ATOM- Lowyat
Remarks: Shop cover 1 year only.
Status: sent for local repair

13thCase
Forumer: vaizard
Bought : leadtek winfast GTX285
Date:
From :
Remarks: Shop cover 1 year only.
Status: Warranty can accept, waiting customer to send to us

14thCase
Forumer: unknownhammie
Bought :WD5000AAKS-00C8A0 (500GB)
Date: Forgot
From : Unknown
Remarks: A few WD HDD, not sure which is which. Need RMA service
Status: Claimed! posted back to customer

15thCase
Forumer: becham
Bought :Seagate Momentus 5400.4 250GB
Date: Unknown
From : Unknown
Remarks: Unknown
Status: Warranty can accept, waiting customer to send to us

16thCase
Forumer: syc82
Bought :HIS HD4870x2
Date: Unknown
From : CEX
Remarks: shop no cover warranty after 1 year.
Status: claimed

17thCase
Forumer: syauqi_89
Bought : Sapphire 4870 512mb
Date: Unknown
From : Unknown
Remarks: shop no cover warranty after 1 year.
Status: claimed



18thCase
Forumer: satoshi.mifune
Bought : 2 seagate hdd
Date: Unknown
From : Unknown
Remarks: shop no cover warranty after 1 year.
Status: claimed



19thCase
Forumer: Mistijaya
Bought : ASUS P5Q Turbo
Date: Unknown
From : Unknown
Remarks: Lost receipt
Status: Sent to claim


20thCase
Forumer: lokomotive
Bought : gigabyte 9600GT 1GB zalman fan
Date: Unknown
From : Unknown
Remarks: -
Status: Sent to claim


21thCase
Forumer: Nazzrie
Bought : Corsair RAM CM2X2048-8500C5D
Date: Unknown
From :
Remarks: -
Status: Sent to claim


22thCase
Forumer: mantoloco
Bought : asus m4a785td-m evo
Date: Unknown
From :
Remarks: -
Status: claimed


23thCase
Forumer: Mistijaya
Bought : Asus P5Q Turbo
Date: Unknown
From :
Remarks: -
Status: claimed


24thCase
Forumer: garka
Bought :Sapphire 6870
Date: Unknown
From :
Remarks: -
Status: claimed


25thCase
Forumer:extreem
Bought : Sapphire HD5850 1gb
Date: Unknown
From :
Remarks: -
Status: claimed



26thCase
Forumer:extreem
Bought : LG Flatron W2253TQ-PF
Date: 17-08-09
From : Sri Computers
Remarks: shop no cover warranty after 1 year.
Status: claimed


27thCase
Forumer:namrif
Bought : ASUS Maximus 3 Formula
Date:
From :
Remarks: shop no cover warranty after 1 year.
Status: claimed


28thCase
Forumer:[Krauser]
Bought :Gigabyte hd5870
Date:
From :
Remarks: shop no cover warranty after 1 year.
Status: claimed


29thCase
Forumer: bardshah92
Bought :Razer Electra
Date:
From :
Remarks: Not convinience to claim warranty from shop
Status: claimed


30thCase
Forumer: ToshinRaizen
Bought :MSI H55M-P33
Date:
From :
Remarks: Bought from other shops.
Status: claimed


31thCase
Forumer: d3x
Bought :Saspphire HD6850 1GB DDR5 TOXIC
Date: Sent in 15/8/2012,
From : Cycom Lowyat Plaza
Remarks: Lost Receipt.
Status: Claimed on 18/9/2012


32thCase
Forumer: stasio
Bought : Intel Core I7 3770K
Date:
From : US Set
Remarks:
Status: Claimed on 17/9/2012


33thCase
Forumer: deadgriever
Bought : D-Link switch DGS-1024D
Date:
From :
Remarks: Bought more than 1 year but the product comes with lifetime warranty
Status:Claimed


34thCase
Forumer: stasio
Bought : Gskill RAM
Date:
From :
Remarks:
Status: Claimed on 22/11/2012


35thCase
Forumer: sooyongng
Bought : WD My Passport HDD
Date:
From :
Remarks:
Status: Claimed on 27/2/2013


36thCase
Forumer: MuhammadFird
Bought : Asus M5A97 LE R2.0
Date:
From :
Remarks:
Status: Claimed on /2/2013


37thCase
Forumer: Terence573
Bought : western digital 1tb green
Date:
From :
Remarks:
Status: Claimed on /2/2013


38thCase
Forumer: shaneblanc
Bought : MSI Big Bang X79
Date:
From : Lowyat Plaza Viewnet
Remarks:
Status: Distributor Issue CN


39thCase
Forumer: software70
Bought : Asus M4A88T-V EVO/ USB3
Date:
From : bought at Lowyat cycom in July 2012
Remarks:
Status:Claimed on 22/3/2013


40thCase
Forumer: kennysik88
Bought : MSI P67A-GD55 (B3)
Date:
From : bought at CEX , seller MIA
Remarks:
Status: Claimed


41thCase
Forumer: fj_3910
Bought : Leadtek GTX580 Graphic Card
Date: bought in year 2011
From : Bought from C-ZONE Lowyat
Remarks: Shop no cover warranty after 1 year, receipt missing.
Status: Claimed



42thCase
Forumer: titan_wing
Bought : western digital HDD 1.5TB
Date:
From : Startec in Lowyat Plaza
Remarks: Shop doesn't cover warranty after 1 year
Status: Claimed



43thCase
Forumer: Nojo
Bought : Intel Core I7 2600K
Date:
From : Cycom in Lowyat Plaza
Remarks: Shop doesn't cover warranty after 1 year
Status: Claimed



44thCase
Forumer: MarluxiaXI
Bought : msi h77ma-g43
Date:
From : Bought from LYN Garage Sales
Remarks:
Status: Claimed

45thCase
Forumer: forumer who walk in to shop
Bought : ASUS GTX460
Date:
From : Bought from C-ZONE Lowyat
Remarks: Shop not cover warranty after 1 year
Status: Claimed

46thCase
Forumer: extreem
Bought : Asrock z68 extreme 4
Date:
From : Bought from unknown shop.
Remarks:
Status: Claimed

47thCase
Forumer: noobianz
Bought : Asus GTX560TI
Date:
From : Bought from PC DEPOT IPOH
Remarks: Shop not cover warranty after 1 year
Status: Claimed

48thCase
Forumer: kito2412
Bought : Leadtek GTX680 2GB DDR5
Date:
From : Bought from CEX
Remarks: Shop Closed, Seller MIA
Status: Claimed

49thCase
Forumer: akmal3393
Bought : Asus Crosshair V Formula
Date:
From : Bought from CEX
Remarks: Shop Closed, Seller MIA
Status: Claimed

50thCase
Forumer: diaBoliQu3
Bought : Asus P8Z77 V Pro
Date:
From : Bought from MIRI Shop
Remarks: Shop not cover warranty after 1 year
Status: Claimed

51thCase
Forumer: hypermax
Bought : Seasonic x750
Date:
From : Bought from Unknown Shop
Remarks: Missing receipt, Shop not cover warranty after 1 year
Status:

52thCase
Forumer: bob(nz)
Bought : Leadtek GTX570
Date:
From : Bought from CEX
Remarks: Shop closed
Status: Claimed

53thCase
Forumer: bob(nz)
Bought : Asus Maximus V Gene
Date:
From : Unknown shop
Remarks:
Status: Claimed

54thCase
Forumer: ExHolyAngel
Bought : Asrock z68 extreme4
Date:
From : Navotech
Remarks: Shop claim as it is 2 years warranty only and out of warranty already
Status: Claimed

55thCase
Forumer: archilles89
Bought : Gigabyte GTX660TI
Date:
From : Unknown shop.
Remarks: bought from 3rd party
Status: Claimed

56thCase
Forumer: owikh84
Bought : Gigabyte HD7970 3GB DDR5
Date:
From : Bought from CyntrixTech
Remarks: Shop not entertain warranty claim.
Status: Claimed

57thCase
Forumer: adrenc94
Bought : AMD FX8350
Date:
From : Bought 2nd hand
Remarks: no receipt to claim
Status: Claimed

58thCase
Forumer: fahd03
Bought : Leadtek GTX 580
Date:
From : CEX
Remarks: shop closed
Status: Claimed

59thCase
Forumer: hando911
Bought : WD5000BEVT
Date:
From : Stygix Melaka
Remarks:
Status: Claimed

60thCase
Forumer: ToshinRaizen
Bought : WD10EALX
Date:
From :
Remarks:
Status: Claimed

61thCase
Forumer: asyrafc
Bought : WD 1TB Caviar Black HDD
Date:
From :
Remarks:
Status: Claimed

62thCase
Forumer: murd0c
Bought : WD 1TB Caviar Blue HDD
Date:
From :
Remarks:
Status: Claimed

63thCase
Forumer: junclj
Bought : Intel Core i7 2600K
Date:
From : Dotatech Online Store
Remarks: receipt missing.
Status: Claimed

64thCase
Forumer: beetle_larvae
Bought : Gigabyte GTX460 1GB DDR5
Date:
From : Unknown shop
Remarks:
Status: Claimed

65thCase
Forumer: muha90
Bought : ASUS 7970 Direct CU II
Date:
From : JAYACOM
Remarks:
Status: Claimed

66thCase
Forumer: ToshinRaizen
Bought : WD MYBOOK 3TB
Date:
From : FORUM
Remarks:
Status: Claimed

67thCase
Forumer: komag
Bought : Kingston 4GB DDR2 ram
Date:
From : FORUM Garage Sales
Remarks: Charges RM120
Status: Claimed

68thCase
Forumer: mkyo3
Bought : MSI 6870 Hawk
Date:
From : bought the card from 2nd hand from forumer
Remarks: Charges RM120
Status: Claimed

69thCase
Forumer: satmerchant
Bought : cooler master silent pro gold 1200w
Date:
From : unknown
Remarks: Charges RM120
Status: Claimed

70thCase
Forumer: frankieNrosie
Bought : CM SIlent Pro M520
Date:
From : E Gate Technology (nevertheless) online seller
Remarks: Charges RM120
Status:

71thCase
Forumer: Flexs
Bought : ASUS Maximus VI Hero
Date:
From : ISAVE (Dangan City) JB
Remarks: Charges RM120 + RM100 (Broken Pin Charges) +RM20 (courier return)
Status: Claimed

72thCase
Forumer: kitsuna
Bought : Seasonic X1050
Date:
From : CEX
Remarks: Charges RM150
Status:

73thCase
Forumer: amirudin920927
Bought : Corsair Vengeance K95
Date:
From : Activelansing Services JB
Remarks: Charges RM120
Status: Claimed

74thCase
Forumer: mitodna
Bought : MSI B75A-G43
Date:
From : Online seller.
Remarks: Charges RM120
Status: Claimed

75thCase
Forumer: AMDFaiz
Bought : Intel 520 Series 240GB SSD
Date:
From : Lowyat Plaza
Remarks: Charges RM120+RM10 Courier Return
Status: Claimed

76thCase
Forumer: abesabraham
Bought : Sapphire R9 290X
Date:
From : SRI Computer Lowyat Plaza
Remarks: Charges RM120
Status: Claimed

77thCase
Forumer: b0ssaddict
Bought : Corsair Force 60GB SATA3
Date:
From : Jayacom Information Sdn Bhd, Plaza Low yat
Remarks: Charges RM120
Status:

78thCase
Forumer: nikcavalera
Bought : ASrock Z77 OC Formula
Date:
From : Startec, Plaza Low yat
Remarks: Charges RM120 + Broken Pin Charges
Status: Claimed

79thCase
Forumer: phyllic
Bought : Intel Core I7 3970X x6units
Date:
From : Unknown
Remarks: Charges RM150 x6
Status: Claimed

80thCase
Forumer: strikerz
Bought : WD 1TB Caviar Black HDD
Date:
From : Plaza Low yat shop
Remarks: Charges RM150
Status: Claimed

81thCase
Forumer: SenToL
Bought : MSI GTX 560 ti hawk
Date:
From : Viewnet (Plaza Lowyat)
Remarks: Charges RM150
Status: Claimed

82thCase
Forumer: kenn456
Bought : Sapphire R7 260X
Date:
From : BananaIT
Remarks: Charges RM150
Status: Claimed

83thCase
Forumer: PsychoHDxMachine
Bought : DELL LED S2740L
Date:
From : Lowyat
Remarks: Charges RM100
Status: Claimed

84thCase
Forumer: Walk IN
Bought : WD 3TB Caviar Green HDD
Date:
From : Lowyat
Remarks: Charges RM150
Status: Claimed

85thCase
Forumer: Walk IN
Bought : ASUS GTX670
Date:
From : Viewnet
Remarks: Charges RM150
Status: Claimed

86thCase
Forumer: walk in
Bought : sAPPHIRE R9 280x DualX 2GB DDR5
Date:
From : Lowyat
Remarks: Charges RM120
Status: Claimed

87thCase
Forumer: walk in
Bought whistling.gifD Passport ext hdd 1TB
Date:
From : Lowyat
Remarks: Charges RM80
Status: Claimed

88thCase
Forumer: walk in
Bought :ASUS P8Z77-VLX
Date:
From : Lowyat
Remarks: Charges RM150
Status: Claimed

89thCase
Forumer: walk in
Bought :ASUS Maximus VI Hero
Date:
From : Lowyat
Remarks: Charges RM120
Status: Claimed

90thCase
Forumer: walk in
Bought :ASrock z77 Extreme 4
Date:
From : Lowyat
Remarks: Charges RM150
Status: Claimed

91thCase
Forumer: walk in
Bought : MSI GTX680 Twinfrozr 2GB DDR5/OC
Date:
From : Lowyat
Remarks: Charges RM120
Status: Claimed

92thCase
Forumer: walk in
Bought : Leadtek GTX560
Date:
From : Lowyat
Remarks: Charges RM80
Status: Claimed

93thCase
Forumer: walk in
Bought : Corsair TX650M
Date:
From : Lowyat
Remarks: Charges RM80
Status: Claimed

94thCase
Forumer: walk in
Bought : CM Silent Pro 500W
Date:
From : Lowyat
Remarks: Charges RM120
Status: Claimed

95thCase
Forumer: walk in
Bought : CM RS500-AMBA-D3
Date:
From : Lowyat
Remarks: Charges RM120
Status: Claimed

96thCase
Forumer: walk in
Bought : ASUS GTX670
Date:
From : CZONE
Remarks: Charges RM120
Status: Claimed

97thCase
Forumer: walk in
Bought : WD 3TB Green
Date:
From : Lowyat
Remarks: Charges RM150
Status: Claimed

98thCase
Forumer: walk in
Bought : Sapphire R9 290 Reference x3units
Date:
From : Jayacom
Remarks: Charges RM150x3
Status: Claimed

99thCase
Forumer: joellemangindaan
Bought : CORSAIR for Macbook Pro 2x8 GB RAM PC1333 SODIMM
Date:
From : Viewnet
Remarks: Charges RM80x2
Status: Claimed

100thCase
Forumer: aqmalafiq
Bought : Gigabyte GTX780
Date:
From : CastleIT Lelong.com
Remarks: Charges RM150
Status: Claimed

101thCase
Forumer: ekcit
Bought : MSI R9 280X
Date:
From :
Remarks: Charges RM150
Status: Claimed


102thCase
Forumer: khin88
Bought : Leadtek GTX670
Date:
From : CEX
Remarks: Charges RM150
Status: Claimed


103thCase
Forumer: fotosintesis
Bought : Gigabyte GA-H77N-WIFI
Date:
From : Lowya Shop
Remarks: Charges RM100
Status: Claimed

104thCase
Forumer: Jakal
Bought :MSI N770 Lightning
Date:
From : Lowya Shop
Remarks: Charges RM150
Status: Claimed

105thCase
Forumer: tabs
Bought : Transcend Ext HDD 1TB + WD 1TB Caviar Green HDD
Date:
From : ALL IT Lowyat
Remarks: Charges RM100x2
Status: Claimed


106thCase
Forumer: angustlee
Bought : Seagate 2TB Baracuda HDD
Date:
From : Online Forumers
Remarks: Charges RM100
Status: CANNOT CLAIM DUE TO OEM HDD


107thCase
Forumer: jasontmh89
Bought : WD MY PASSPORT 1TB 2.5"
Date:
From : Online Forumers (Garage Sales)
Remarks: Charges RM150
Status: Claimed


108thCase
Forumer: ronal00
Bought : ASUS MAXIMUS V FORMULA
Date:
From : Online Forumers (Garage Sales)
Remarks: Charges RM150
Status: Claimed


109thCase
Forumer: WALK IN
Bought : ASUS SABERTOOTH 990FX R2.0
Date:
From : C-ZONE LOWYAT
Remarks: Charges RM150
Status: Claimed


110thCase
Forumer: WALK IN
Bought : ASUS Maximus VI Impact
Date:
From : BANANA IT
Remarks: Charges RM150
Status: Claimed


111thCase
Forumer: aeriftajul
Bought : ASUS R9 290 Direct CU II
Date:
From : online forumer
Remarks: Charges RM150
Status: Claimed


112thCase
Forumer: GM Atelier Stella Momoe
Bought : ASUS Maximus VII Ranger
Date:
From : AONE PLUS
Remarks: Charges RM150
Status: Claimed


113thCase
Forumer: deadkeyz
Bought : ASUS R7 265 DC2 2GB DDR5
Date:
From : Lowyat
Remarks: Charges RM100
Status: Claimed


114thCase
Forumer: alonely
Bought : Sapphire R9 270 Dual X 2GB DDR5 PCI-E
Date:
From : Lowyat
Remarks: Charges RM150
Status: Claimed


115thCase
Forumer: thomaschanfk
Bought : Intel I7 3930K (BX80619I73930K)
Date:
From : Viewnet Lowyat
Remarks: Charges RM200
Status: Claimed


116thCase
Forumer: alleu
Bought : ASUS MAXIMUS IV EXTREME
Date:
From : CZONE LOWYAT
Remarks: Charges RM150
Status: Claimed


117thCase
Forumer: master2841
Bought : Gainward GTX660 Golden Sample
Date:
From : FEITON
Remarks: Charges RM150
Status:


118thCase
Forumer: Jinglohenglo
Bought : CoolerMaster Nepton 140XL
Date:
From : Lowyat
Remarks: Charges RM120
Status: Claimed


120thCase
Forumer: ToshinRaizen
Bought : ASUS SABERTOOTH Z77
Date:
From : Lowyat
Remarks: Charges RM200
Status: Claimed



121thCase
Forumer: walk in customer
Bought : MSI 970A-G46
Date:
From : Viewnet
Remarks: Charges RM150
Status: Claimed



122thCase
Forumer: terencelai11
Bought : Sapphire R9 280 2GB DDR5
Date:
From : Jayacom Lowyat
Remarks: Charges RM100
Status: Claimed


123thCase
Forumer: emryz
Bought : Sapphire Radeon VAPOR-X R9 280X 3GB GDDR5
Date:
From : APES.my
Remarks: Charges RM150
Status: Claimed


124thCase
Forumer: ricstc
Bought : Transcend SSD340 120GB SSD
Date:
From : Online Seller without shop
Remarks: Charges RM150
Status: Claimed



125thCase
Forumer: StDCent
Bought : Intel Core I7 6700K
Date:
From : online forumer
Remarks: Charges RM200
Status: Claimed



126thCase
Forumer: mod_po
Bought : LEADTEK GTX760 REF
Date:
From : C-ZONE
Remarks: Charges RM150
Status: Claimed



127thCase
Forumer: ricstc
Bought : WD 1TB Caviar Black HDD
Date:
From : LYN Seller Incore Trade Enterprise
Remarks: Charges RM150
Status: Claimed


128thCase
Forumer: everythingbmt
Bought : Gigabyte H87M-D3H
Date:
From :
Remarks: Charges RM100
Status: Claimed


129thCase
Forumer: Vagabond
Bought : ZOTAC GTX770 AMP! Edition
Date:
From : HeavyARM
Remarks: Charges RM200
Status: Claimed


130thCase
Forumer: tekokk
Bought : ZOTAC GTX780TI
Date:
From : GBROS online shop
Remarks: Charges RM150
Status: Claimed



131thCase
Forumer: emefbiemef
Bought : MSI GTX 770 OC
Date:
From : Forum Seller
Remarks: Charges RM150
Status:Claimed


132thCase
Forumer: FB:Mohd Fazashah
Bought : Leadtek GTX760 Hurricane
Date:
From : Viewnet
Remarks: Charges RM150
Status:


133thCase
Forumer: FB:Muhammad Hazim Sakim
Bought : Corsair Strafe RGB
Date:
From : Korea PC Shop
Remarks: Charges RM150
Status: Claimed


134thCase
Forumer: FB:Ryan Shee Soon Teck
Bought : DELL 23" U2312HM
Date:
From : Cryntrix
Remarks: Charges RM150
Status: Claimed


135thCase
Forumer: FB:Amzar Adib
Bought : ROG STRIKER-GTX760-P-4GD5
Date:
From : Lowyat
Remarks: Charges RM150
Status: Claimed


136thCase
Forumer: FB:Louis
Bought : Intel Core I7 4790K
Date:
From : Lowyat
Remarks: Charges RM150
Status: Claimed



137thCase
Forumer: todxtatsuya
Bought : Corsair AX760
Date:
From : Viewnet
Remarks: Charges RM150
Status: Claimed



138thCase
Forumer: FB: Ihsan Abdul Shakur
Bought : Intel Core I7 4790K
Date:
From : Lowyat
Remarks: Charges RM150
Status: Claimed



139thCase
Forumer: FB: Damian Kwok
Bought : EVGA GTX980TI SC
Date:
From : U.S
Remarks: Charges RM200
Status: Claimed



140thCase
Forumer: FB: Iqbal
Bought : ASUS Sabertooth Z77
Date:
From : Viewnet
Remarks: Charges RM150
Status: Claimed


141thCase
Forumer: afzan1455
Bought : ASUS H170 Pro Gaming
Date:
From : Aone Plus
Remarks: Charges RM150
Status: Claimed



142thCase
Forumer: FB: Mohd Fazashah
Bought : Leadtek GTX760
Date:
From : Lowyat Shop
Remarks: Charges RM150
Status: Claimed



143thCase
Forumer: FB: Digitals Promaster
Bought : NZXT Kraken X52
Date:
From : Active Lansing JB
Remarks: Charges RM100
Status: Claimed



145thCase
Forumer: unohoo22
Bought : corsair vengeance ddr3
Date:
From : CEX
Remarks: Charges RM100
Status: Claimed


146thCase
Forumer: Walk in
Bought : ASUS B85 Pro Gamer
Date:
From : Viewnet Lowyat
Remarks: Charges RM150
Status: Claimed


147thCase
Forumer: Walk in
Bought : Intel Core I7 5960X
Date:
From : ETECH Penang
Remarks: Charges RM200
Status: Claimed


148thCase
Forumer: Walk in
Bought : Corsair CX750M
Date:
From : Digital Match Penang
Remarks: Charges RM120
Status: Claimed



149thCase
Forumer: Walk in
Bought : Zotac GTX970
Date:
From : HeavyARM
Remarks: Charges RM150
Status: Claimed


150thCase
Forumer: Walk in
Bought : Corsair RM1000
Date:
From : LOWYAT
Remarks: Charges RM150
Status: Claimed


151thCase
Forumer: Walk in
Bought : ASUS R9 390X DC II OC
Date:
From : SRI Computer
Remarks: Charges RM150
Status: Claimed


152thCase
Forumer: Walk in
Bought : intel Core I7 6700K & ASUS Z170 PRO Gaming
Date:
From : ETECH PC
Remarks: Charges Total RM200
Status: Claimed


153thCase
Forumer: Jinsatoemo
Bought : ZOTAC GTX970
Date:
From :CT marketing in Lazada.
Remarks: Charges Total RM120
Status: Claimed



154thCase
Forumer: FarhanAxiq
Bought : MSI GTX750TI
Date:
From : Lowyat
Remarks: Charges Total RM100
Status: Claimed



155thCase
Forumer:
Bought : ASUS GTX980TI STRIX
Date:
From : ONLINE SHOP
Remarks: Charges Total RM150
Status: Claimed


156thCase
Forumer: Ikhwan84
Bought : Asus Rampage IV Extreme
Date:
From : CZONE
Remarks: Charges Total RM300
Status: Claimed


157thCase
Forumer:
Bought : MSI Z97 PC Mate
Date:
From : BananaIT
Remarks: Charges Total RM150
Status: Claimed



158thCase
Forumer: asrul229
Bought : Sandisk UltraII 240GB SSD
Date:
From :
Remarks: Charges Total RM100
Status: Claimed


159thCase
Forumer: walk in
Bought : Liteon 120GB SSD + Sandisk 120GB SSD
Date:
From :
Remarks: Charges Total RM130
Status: Claimed


160thCase
Forumer: walk in
Bought : ASUS MAXIMUS VII IMPACT
Date:
From :
Remarks: Charges Total RM120
Status: Claimed


161thCase
Forumer: klwoon
Bought : WD1002FAEX
Date:
From :
Remarks: Charges Total RM100
Status: Claimed


162hCase
Forumer: walk in
Bought : EVGA GTX1070 FTW
Date:
From : online forum
Remarks: Charges Total RM250
Status: Claimed


163hCase
Forumer: walk in
Bought : ASrock X370 Gaming K4
Date:
From : ETECH PC
Remarks: Charges Total RM150
Status: Claimed


164hCase
Forumer: eden84
Bought : kingston hyperx fury (HX316C10FB/4) x2
Date:
From : online forumer
Remarks: Charges Total RM100
Status: Claimed



165hCase
Forumer: walk in
Bought : Zotac GTX960
Date:
From : Lowyat
Remarks: Charges Total RM150
Status: Claimed


This post has been edited by zhen^wei: Apr 5 2018, 11:51 PM
CloudKee
post Apr 28 2010, 03:55 PM

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FINALLY, NICE SERVICE!!!!!
geforce88
post Apr 28 2010, 03:58 PM

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wow, a nice service indeed, good luck !!!
core2xtrem
post May 2 2010, 11:31 PM

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keep tha good job... thumbup.gif
zarielzahann
post May 3 2010, 10:13 PM

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yes it is tied i think.thats wat the asus person told.win 7 original version.
owikh84
post May 4 2010, 12:02 AM

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Nice service by Ideal Tech
chaics85
post May 4 2010, 02:38 PM

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just wondering.. how many years warranty for gigabyte odin pro 550w??
cos i bought at a shop at my place, they said only one year.. but from wat i know, it got at least 3 years warranty??? or more??

just in case it got problem, can send it to u... brows.gif
TSzhen^wei
post May 4 2010, 05:43 PM

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no problem. RM50 labor charge.
ticke
post May 5 2010, 11:40 PM

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HDD cannot read after a low drop?
mpx336
post May 6 2010, 01:50 AM

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boss,if it hardware lost the receipt liao, still can claim ma?
TSzhen^wei
post May 6 2010, 02:32 AM

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QUOTE(ticke @ May 5 2010, 11:40 PM)
HDD cannot read after a low drop?
*
QUOTE(mpx336 @ May 6 2010, 01:50 AM)
boss,if it hardware lost the receipt liao, still can claim ma?
*
all can.

wodenus
post May 21 2010, 01:04 PM

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How is the progress of the first case?

weirdguy
post May 28 2010, 11:32 AM

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Hello,

How should I sent you the RMA Hdd? Should I package it in any manner?

My Seagate HDD sometimes okay, sometimes not okay.
TSzhen^wei
post May 29 2010, 12:46 AM

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as long as valid in warranty then u can send us for warranty.
yes. u should pack it with proper packing pls.
matmoto5125
post Jun 3 2010, 07:49 AM

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nice service from a reliable seller.. two thumbs up! thumbup.gif

keep up the nice service bro icon_rolleyes.gif
izcuje
post Jun 7 2010, 10:16 AM

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Can you help claim for Razer Lachesis mouse faulty?
original Seller from LYN already unreachable
matmoto5125
post Jun 7 2010, 10:43 PM

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bro, UGPM~ whistling.gif
raymond1003
post Jun 15 2010, 12:17 AM

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May I know sapphire got how many years warranty ar? If warranty past d, can ask for repair?
TSzhen^wei
post Jun 15 2010, 12:58 AM

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2 years, after warranty sure canot.
chteh0721
post Jun 15 2010, 12:09 PM

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hi bro i have one asus graphic card the already spoilt more than 1 year, the warranty going to expired this october 2010, i buy it from PC Zone on year 2007 together with the cpu, how much if i need you claim for me ?

lazy to go lowyat and ur office is very near my house. i also bought the replacement gc from you last year.
anep
post Jun 15 2010, 12:14 PM

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i hv a 2.5" WD 160gb HDD..taken from external casing..still under warranty by WD last time i checked.. if i want to use ur service how? gv me details will ya
nestleomega
post Jul 4 2010, 11:52 AM

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i have a ASUS HD 4850 got a display problem.
http://forum.lowyat.net/topic/1478559/+0#entry34753328

the shop selling has moved to somewhere else. the warranty sticker still of supplier still got.so i wanne ask how long does the RMA takes, how much i have to pay and where can i send u my item? thnnks. pm me k.
unknownhammie
post Jul 8 2010, 11:53 AM

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Hi zhen^wei, Bought a few units of WD HDD from you.
1 of it now spoiled, wanna RMA but aint sure if this unit purchased from you.

any procedure for this?

Model : WD5000AAKS-00C8A0
Expiry Date : 2/16/2011

Thanks in advanced
TSzhen^wei
post Jul 8 2010, 02:32 PM

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QUOTE(unknownhammie @ Jul 8 2010, 11:53 AM)
Hi zhen^wei, Bought a few units of WD HDD from you.
1 of it now spoiled, wanna RMA but aint sure if this unit purchased from you.

any procedure for this?

Model : WD5000AAKS-00C8A0
Expiry Date :  2/16/2011

Thanks in advanced
*
you only bought WD500GB AACS from me on 25-03-2008 according to my customers database.
unknownhammie
post Jul 8 2010, 03:25 PM

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QUOTE(zhen^wei @ Jul 8 2010, 02:32 PM)
you only bought WD500GB AACS from me on 25-03-2008 according to my customers database.
*
I see, So can I RMA thru you? Procedure/charges?

TQ
TSzhen^wei
post Jul 8 2010, 03:41 PM

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Rm50 will do.
later check the serial number then update u.
unknownhammie
post Jul 8 2010, 03:49 PM

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QUOTE(zhen^wei @ Jul 8 2010, 03:41 PM)
Rm50 will do.
later check the serial number then update u.
*
Okay, thanks
becham
post Jul 16 2010, 05:00 PM

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Hi zhen^wei,

I have a Seagate Momentus 5400.4 250GB HDD. It is 2.5". I checked its warranty from Seagate website, still got warranty until 2013. This HDD is taken out from external enclosure. Where should I meet you? What's your price for the service? I have no proper things to pack the HDD (static bag & small box), nor have time to find one, due to my final year project. Even have no time to go to Subang to RMA it myself.

Please PM me the details.
zulhelmi5195
post Jul 18 2010, 01:17 PM

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nak tnye ni.. kalau sy bli brg kda lain then nak tlg korang rma fromm factory leh ke.. kalu warryty shop da bhs............ pm sy k... tq
TSzhen^wei
post Jul 18 2010, 01:42 PM

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i canot understand your language, please use proper malay or english and PM to me.thanks alot.
usopp
post Jul 25 2010, 05:25 PM

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How & Where to RMA my at sapphire 4870?

need a real help here.. because i just buy a sapphire 4870 gc from a forumer.. didnt have a resit.. i talk to the forumer, he said just go to a Sapphire distributor n no need any resit.. and he said that GC have 3 years warranty..

can sifus or someone here tells me how and where (around Selangor and KL area) to RMA my GC? HELPPP!! cry.gif cry.gif icon_question.gif

if u can RMA for me, let me know the detail ya bro.. THaNKs...



# problem of my GC is when start the PC, the monitor didnt show anything... black screen from the start.. but the fan quite fast run.. even try on other mobo oso like that.. tats why i think i need to send it to RMA.. cry.gif icon_question.gif
sadako-chan
post Jul 27 2010, 11:21 PM

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so, i got a seagate 200gb 3.5hdd. which i bought 4 years ago. Warranty still valid till end of 2011. Pm me procedure to claim.
TSzhen^wei
post Jul 27 2010, 11:29 PM

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u can send to my address as stated at my signature.
[X]
post Jul 29 2010, 07:16 PM

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Hey bro, I got a Palit 4850 still under factory warranty, is it possible you pick it up from me? Or I mail to you?
sai86
post Jul 30 2010, 08:07 PM

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Nice service offer bro. I drop u a pm on my case, please advice. Tq.
TSzhen^wei
post Jul 30 2010, 08:28 PM

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QUOTE(X @ Jul 29 2010, 07:16 PM)
Hey bro, I got a Palit 4850 still under factory warranty, is it possible you pick it up from me? Or I mail to you?
*
PM me the serial number.

QUOTE(sai86 @ Jul 30 2010, 08:07 PM)
Nice service offer bro. I drop u a pm on my case, please advice. Tq.
*
alrady reply ur PMs, will check on monday.
jjlau
post Aug 4 2010, 02:07 PM

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Nice service by Ideal Tech ....
nestleomega
post Aug 12 2010, 12:01 AM

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received my RMA ati 4850 in 1 week time!! best service in LYN!! smile.gif
azlan87
post Aug 13 2010, 03:57 PM

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bro, if I want to use ur service to RMA my hdd from WD can r?
how much will it cost me?

PM me the cost + things I need to know...

~thanks
TSzhen^wei
post Aug 13 2010, 04:58 PM

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RM50 for your case.
711726
post Aug 13 2010, 05:08 PM

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eh bro let say my hdd is still under warranty,but the hdd got no prob.since the warranty almost end,can send through you for final service?
TSzhen^wei
post Aug 13 2010, 07:47 PM

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as long as within twarraty period then can claim.
syauqi_89
post Aug 15 2010, 10:11 AM

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my sapphire 4870 is just 1 year + 1 month old, but it is dead on the next month its warranty expires.. is sapphire's factory warranty is 1 or 2 year? hope u could help. tqvm
TSzhen^wei
post Aug 17 2010, 12:45 AM

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it is 2 years. as long as within 2 years then we can claim for you.
but make sure the sellers not keep old stock like lowyat then sell to you. then the warranty no more.
Zi-Tech
post Aug 17 2010, 11:13 PM

Eh, pangkat sudah tukar ka
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hello... wanna ask about my friend's RAM... one of the stick is suspected faulty because when use both computer not on, but using one ram can post and logon...

can the RAM do the RMA because ram has lifetime warranty rite...
TSzhen^wei
post Aug 17 2010, 11:16 PM

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u tested one of the ram is faulty and cannot on right ?
waht is the ram and we not every ram also can accept for RMA.
Zi-Tech
post Aug 17 2010, 11:37 PM

Eh, pangkat sudah tukar ka
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the ram is corsair ram model is CM2X1024-6400C5DHX (2GB kit)...

can do for RMA or not???
TSzhen^wei
post Aug 17 2010, 11:38 PM

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corsair ram can do. just send to my office
PM me.
chteh0721
post Aug 20 2010, 05:35 PM

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hi bro thanks for the service. thanks for claiming the warranty for my asus gc. thumb up for you
kronikman
post Aug 24 2010, 02:32 AM

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XFX GF 9800GT malfunction

buy date : april 2009

i dont know went the warranty expires ...


TSzhen^wei
post Aug 24 2010, 02:34 AM

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QUOTE(kronikman @ Aug 24 2010, 02:32 AM)
XFX GF 9800GT malfunction

buy date : april 2009

i dont know went the warranty expires ...
*
sorry for XFX and biostar, u have to return to ur seller and ask them send to distri. and take 3 months at least.
that distributor is not good.
pff
post Sep 2 2010, 10:45 AM

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Hi Bro I have an MSI DKA790GX Platinum mobo that i got in Feb 09 - how long is the warranty for this and if it's still under warranty can I get you guys to help with RMA?
TSzhen^wei
post Sep 2 2010, 12:14 PM

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3 years warranty. u can send me the serial number to check.thanks.
nestleomega
post Sep 3 2010, 11:11 PM

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zhen wei, can help me RMA for processor? my mobo and proc died together, after mobo RMA processor stil KO. so really proc prob.
TSzhen^wei
post Sep 3 2010, 11:51 PM

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pm me details.
syauqi_89
post Sep 4 2010, 02:11 PM

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u guys do plantronics headphones too?
Plantronics .Audio 360
TSzhen^wei
post Sep 4 2010, 02:15 PM

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can. RM50 for the charge. can direct send to my office.
if within 1 year then can claim. but if within 1 year, why not claim from the sellers.lolz
sailou
post Sep 21 2010, 05:30 PM

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I have 2 broken hdd from WD.

1 damaged from a fall. Dent visible. Warranty expires Dec 2011
1 stopped working. Warranty from US

Both no receipt. Please advise.
TSzhen^wei
post Sep 21 2010, 06:26 PM

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pm me the serial no, need check with supplier first
khuen72
post Oct 1 2010, 12:09 AM

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hi zhen wei i got 1 asus p5ql-e mobo which just died recently and it is still under warranty just that i lost the receipt can u help me rma?
thx
unknownhammie
post Oct 6 2010, 11:05 AM

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zhen^wei, I pmed you few days ago but yet to receive your reply.

Its regarding my HDD which RMA by you,

"Pri Master Hard Disk S.M.A.R.T status Bad , Backup or Replace."

Then I sent back to you and u received on sept 15.

Still no update?
TSzhen^wei
post Oct 6 2010, 06:41 PM

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we always push supplier for ur hdd, still not yet return . dont worry . we wil make it asap.
unknownhammie
post Oct 7 2010, 10:50 AM

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Okay thanks. Will wait for your news.

Tq so much, sorry to trouble you.
farid_cool
post Oct 8 2010, 10:48 AM

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This thread is really useful, for those who unable to claim RMA from their seller or lost receipt.

So sad, that i do not know this service was offered to LYN forumer long time ago.

sad.gif
peshaloo
post Oct 17 2010, 10:55 AM

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i hav msi mobo ms-7388 problem no bios display, bios corrupt i think...the item already 1years but dont know still hav waranty or not if still hav can i RMA to u?
keretapir
post Oct 20 2010, 04:24 AM

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hi..got a WD 160gb hdd died 2 years ago.still under warranty (checked with WD website)..can u help me RMA?
ray6369
post Oct 23 2010, 02:44 PM

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hi zhen^wei, i have a Corsair Value Ram 2GB DDR2 667MHz unit need to RMA , can you pm me about the details?
TSzhen^wei
post Oct 23 2010, 02:54 PM

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corsair, WD no problem.
can send to my office
refer map at http://cwchoo85.lelong.com.my
ray6369
post Oct 23 2010, 04:28 PM

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what about the service charges and amount of money?
TSzhen^wei
post Oct 23 2010, 07:56 PM

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corsair ram RM30.
ray6369
post Oct 24 2010, 04:05 PM

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including postage?
TSzhen^wei
post Oct 24 2010, 05:49 PM

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no
sai86
post Oct 25 2010, 03:04 PM

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HI bro, my fren got a WD HDD which can not be boot into window and also cant be detect by bios, therefore i kinda suspect it has DIE.
the warranty is until 2013, so i need u to help me RMA it. may i know what is the cost and ur shop open on saturday until wat time?
Thxs bro.
TSzhen^wei
post Oct 25 2010, 03:09 PM

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saturday 12pm.
sai86
post Oct 25 2010, 03:27 PM

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Ok, will try to go ur shop this saturday. Thxs
fongzai92
post Oct 30 2010, 12:26 AM

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i have a 1gb ddr400 xtreem performance ram just spoilt.

TXDR1024M400HC2
1GB DDR400MHz
CL=2-3-2-5

able to claim ?
TSzhen^wei
post Oct 30 2010, 06:24 AM

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QUOTE(sai86 @ Oct 25 2010, 03:27 PM)
Ok, will try to go ur shop this saturday. Thxs
*
satruday no open.
z3roc3nt
post Nov 18 2010, 12:56 AM

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i have a 250gb internal hdd for an acer laptop warranty from ACER as oem set, can assist to RMA & how much is the charges ?
TSzhen^wei
post Nov 18 2010, 09:24 AM

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sorry can't RMA for oem hdds
hanzseah
post Nov 18 2010, 10:24 AM

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maxtor hdd provide hw many years of warranty?

Gaara92
post Nov 24 2010, 07:20 PM

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warranty alread expired also can claim? I want to rma my asus maximus ii formula. not sure which shop i buy, receipt dun have and warranty status is unknown. the problem is sound card faulty.
zhi5681
post Nov 24 2010, 07:33 PM

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QUOTE(Gaara92 @ Nov 24 2010, 07:20 PM)
warranty alread expired also can claim? I want to rma my asus maximus ii formula. not sure which shop i buy, receipt dun have and warranty status is unknown. the problem is sound card faulty.
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haha........i see you

TSzhen^wei
post Nov 24 2010, 09:49 PM

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warranty expired cannot claim.
Gaara92
post Nov 24 2010, 11:28 PM

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QUOTE(zhen^wei @ Nov 24 2010, 09:49 PM)
warranty expired cannot claim.
*
are u sure? but the item is only used for 2 years. i though asus give 3 year warranty? if cant, nvr mind. it's not the sound card faulty, just the board bios i think. go here, many more got problem like me sad.gif

http://vip.asus.com/forum/view.aspx?SLangu...page=1&count=27
TSzhen^wei
post Nov 24 2010, 11:36 PM

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asus mobo 3 years, can claim within 3 years.

i thought u said over warranty, please state clearly la bro.
kENJi_CG
post Dec 9 2010, 01:12 AM

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Please check ur inbox. smile.gif
Gaara92
post Dec 10 2010, 01:42 AM

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zhen^wei, u got pm smile.gif
Andiboi
post Dec 10 2010, 11:20 PM

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hi there,
i got faulty sapphire hd5850 GC here.
wanted your service to claim warranty.
i'm clueless where to claim warranty as i lost my receipt and box, only left the GC itself.
thanks.
TSzhen^wei
post Dec 11 2010, 10:18 AM

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RM50 + RM10(shpiping return to you)
Andiboi
post Dec 11 2010, 12:19 PM

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is that quotation for me? please pm me..
i from east malaysia and please enlighten how the procedure work.
thanks.
TSzhen^wei
post Dec 11 2010, 02:35 PM

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east malayis RM20 to return shipping.
just send to my office via postage, and once it completed we will PM u for the payment and postage.
joellim
post Dec 20 2010, 06:40 PM

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i would like to RMA my crucial ballistix tracers 2x2GB DDR2 800mhz. one stick is dead.

how much do i need and how do i RMA them?
irienaoki
post Jan 2 2011, 10:29 AM

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ugpmed
how much u charge for dell lcd?
TSzhen^wei
post Jan 2 2011, 12:52 PM

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QUOTE(joellim @ Dec 20 2010, 06:40 PM)
i would like to RMA my crucial ballistix tracers 2x2GB DDR2 800mhz. one stick is dead.

how much do i need and how do i RMA them?
*
pls refer to ur seller who "import" their own from oversea. haha

QUOTE(irienaoki @ Jan 2 2011, 10:29 AM)
ugpmed
how much u charge for dell lcd?
*
pls refer to ur seller who carrying those Dell LCD from factory. haha
TreasonWei
post Jan 3 2011, 12:13 AM

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how about my case?
http://forum.lowyat.net/index.php?showtopic=1488237&hl=
can i claim?
TSzhen^wei
post Jan 3 2011, 12:26 AM

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human error, canot claim.

ikan_semilang
post Jan 11 2011, 10:11 AM

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Found my card is dying and it's common issues for Nvidia G88 and G92.

Isn't my card entitle for claim because have been send RMA before this from All IT but receipt leave at my hometown.

Card : XFX 9800GT

S/N : JYH021057

For XFX, it's true warranty just 2 years?
Mistijaya
post Jan 12 2011, 08:55 PM

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As per pm, have already sent by poslaju my ASUS P5Q Turbo motherboard to you this afternoon for RMA service.

Please follow up.

I will pm you the details.


dexterhau
post Jan 18 2011, 04:13 PM

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How long is the warranty for a Palit 4850 GC and HP w2228h 22" Monitor?
sty68
post Jan 19 2011, 04:25 PM

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I have a corsair Hx620 Psu fan running slow n do not have receipt.
Can I sent 4 RMA?
TSzhen^wei
post Jan 19 2011, 06:16 PM

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QUOTE(dexterhau @ Jan 18 2011, 04:13 PM)
How long is the warranty for a Palit 4850 GC and HP w2228h 22" Monitor?
*
palit 2 years, hp no idea

QUOTE(sty68 @ Jan 19 2011, 04:25 PM)
I have a corsair Hx620 Psu fan running slow n do not have receipt.
Can I sent 4 RMA?
*
can, pm me the details.
unknownhammie
post Jan 20 2011, 09:54 PM

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Need RMA another HDD, this time is My Passport 500GB i think

Model : WDBAAA5000ASL-PESN
exp date : 2/13/2013

LEt me know how much, tq
TSzhen^wei
post Jan 20 2011, 10:11 PM

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RM50. not included shipping return to u
u guy should learn from lesson. make sure u can claim warranty from the shop if u buy from them.
if not i am very happy and willing to collect bucks from you to claim. and not need cover for ur warranty anymore.

This post has been edited by zhen^wei: Jan 20 2011, 10:40 PM
caterpiez
post Jan 21 2011, 06:24 PM

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got 2 hdd to RMA.1 is WD another 1 is Hitachi.both still got 1 and half year warranty.how much ya?
TSzhen^wei
post Jan 21 2011, 09:20 PM

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WD i can help u claim. hitachi sorry canot.
if the serial number still got warranty check from wd rma website then we can claim for u. RM50 1 hdd
caterpiez
post Jan 24 2011, 11:03 PM

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QUOTE(zhen^wei @ Jan 21 2011, 09:20 PM)
WD i can help u claim. hitachi sorry canot.
if the serial number still got warranty check from wd rma website then we can claim for u. RM50 1 hdd
*
still got warranty but how do i send to u? post it? how should i wrap the package then?
TSzhen^wei
post Jan 25 2011, 04:12 AM

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send to my office by hand or postage. include RM50 note and RM10 for postage.

use small box and newsppaer to wrap !
iceman31
post Feb 4 2011, 09:21 PM

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can u help rma my silverstone psu ?

pm me details if can
TSzhen^wei
post Feb 5 2011, 12:02 AM

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silverstone PSU warranty RM100
caterpiez
post Feb 7 2011, 01:56 PM

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I got 1 more HDD.buffalo external.can claim RMA?
enzim10
post Feb 27 2011, 08:34 PM

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hye. I Want RMA my gigabyte x58 extreme. may i ask . u provide a rental for mobo during rma? between how long gigabyte give warranty on mobo. i also want sent WD 160 GB Hdd for rma.

TSzhen^wei
post Feb 27 2011, 09:26 PM

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RM50 for gigabyte mobo. no "rental for mobo" service
WD160GB HDD RM50

total RM100
not included the shpiping cost return to you
mantoloco
post Mar 14 2011, 06:43 PM

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bro, Can you help me claim for mobo asus m4a785td-m evo?
TSzhen^wei
post Mar 14 2011, 07:48 PM

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RM50 + RM10(courier return back to you)
this mobo quite new, why shop dont want claim for u .lolz
faizal87
post Mar 18 2011, 10:15 AM

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my fren got faulty samsung external hardisk,always hang while transfering data..
use not even a month,but cannot claim waranty due loss of receipt.
can u RMA it?
TSzhen^wei
post Mar 18 2011, 11:55 AM

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RM50 . can do
anbusan
post Mar 20 2011, 09:24 AM

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I got "An error was detected on device \Device\Harddisk1\D during a paging operation." everytime I'm using my external maxtor hdd and warranty until nov 2011, can I just send for RMA?

how much? please PM me the details thank you
boblp
post Mar 20 2011, 05:37 PM

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I got 1 psu faulty.. Cooler master gx 550.. U can claim warranty? Bought from an it shop at IT HATTEN at Melaka.. I had lost the receipt.. Still can rma? Just used it only for about a month or so.. Pm me the details n the price.. Thx a lot
TSzhen^wei
post Mar 20 2011, 10:17 PM

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QUOTE(anbusan @ Mar 20 2011, 09:24 AM)
I got "An error was detected on device \Device\Harddisk1\D during a paging operation." everytime I'm using my external maxtor hdd and warranty until nov 2011, can I just send for RMA?

how much? please PM me the details thank you
*
sorry no support for Maxtor hardisk

QUOTE(boblp @ Mar 20 2011, 05:37 PM)
I got 1 psu faulty.. Cooler master gx 550.. U can claim warranty? Bought from an it shop at IT HATTEN at Melaka.. I had lost the receipt.. Still can rma? Just used it only for about a month or so..  Pm me the details n the price.. Thx a lot
*
can. warranty RM50.
not included shipping return to u.
boblp
post Mar 20 2011, 11:32 PM

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Pm me the details pls.. Thx

Post to this address?

Address:
Ideal Technology Trading
M4C/4, Jalan Pandan Indah 4/1A
Pandan Indah Kuala Lumpur
Malaysia 55100

Include rm50 + 10 = rm60 notes? U mean include the money in the package? Or should i bank in to ur account? If so what is ur bank account number?

This post has been edited by boblp: Mar 20 2011, 11:52 PM
soul_star
post Apr 3 2011, 03:36 PM

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Hi bro,how can i tell my CM psu real power pro 650w is rma-able? bought 2nd hand and got no receipt.
TSzhen^wei
post Apr 3 2011, 03:51 PM

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CAN, RM50 is the charge
soul_star
post Apr 4 2011, 11:01 PM

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bro ugpm
chuanway
post Apr 13 2011, 11:02 PM

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.

This post has been edited by chuanway: Nov 1 2012, 08:38 PM
TSzhen^wei
post Apr 14 2011, 08:58 AM

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QUOTE(chuanway @ Apr 13 2011, 11:02 PM)
Hi, I have Western Digital 2.5" 320 GB Scorpio Blue HDD cannot operate. Receipt lost but I think bought only 2 years ago. Can you help? Where is ur location?
*
RM50 for the service

Ideal Technology Trading
M4C/4, Jalan Pandan Indah 4/1A
Pandan Indah Kuala Lumpur
Malaysia 55100
03-42978618
Mistijaya
post Apr 26 2011, 05:23 PM

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Have engaged the RMA services from Ideal Technology Trading for a faulty Asus P5Q Turbo motherboard which I have bought 2nd hand from another member here.

The motherboard was replaced and works perfectly for a reasonable fee.

Thank you very much.
TSzhen^wei
post Apr 26 2011, 05:46 PM

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no problem.

Nebelung Valesti
post Apr 28 2011, 10:15 PM

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hi,
i have faulty Corsair DDR2 xms2 2gb Twin2x.
this ram is lifetime warranty from corsair, rite?
i bought the ram at PC Zone, lowyat on 2007 ago.
receipt still have together with the original packaging.

can you help me? any guideline on how to send to u.
hope can pm me, thanks.
TSzhen^wei
post Apr 28 2011, 11:34 PM

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RM80 for the claim service.
postage RM8 to return to u. u can put RM88 cash in parcel when u deliver to my office
refer address at http://www.idealtech.com.my
Nebelung Valesti
post Apr 29 2011, 04:23 PM

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QUOTE(zhen^wei @ Apr 28 2011, 11:34 PM)
RM80 for the claim service.
postage RM8 to return to u. u can put RM88 cash in parcel when u deliver to my office
refer address at http://www.idealtech.com.my
*
aiyak! rm88 ka?? cannot low abit? i saw many charge cheaper than me for bigger and heavy item. sad.gif
TSzhen^wei
post Apr 29 2011, 08:38 PM

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your item hard to claim. u not buy from me. but u need me help u to claim that is abit difficult to pursuade the distributor.
ben3003
post May 10 2011, 09:14 PM

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bro if my HDD i scan disk says got 4kb bad sector, can claim? still got warranty i think only bought it 1-2years like tat..
boblp
post May 14 2011, 12:11 AM

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Bro.. Any news on my psu? Cm 550 gx..
sang_karim
post May 16 2011, 11:24 PM

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Hi bro .. wanna ask .. suspect my mobo Asus M4A77TD Pro faulty coz already tried many things to search the problem but still can't find ... got symptom for bad caps like this Link ...

Already checked at Asus website about the Warranty ... Bought used from another forumer but he provide with the receipt ...

Cost for ur service is how much bro if the mobo can be rma ... TQ
fuzagi
post Jun 7 2011, 05:34 PM

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hi, i have a seagate hdd for rma. how much would it cost? pls pm me. thanks
guitarleo
post Jun 17 2011, 12:33 PM

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hi bro, I got 1 motherboard, ASUS P5Q3, not sure with the date of purchase, no receipt, no date sticker on the board, possible for RMA?
TSzhen^wei
post Jun 17 2011, 04:29 PM

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wat serial number ?

guitarleo
post Jun 20 2011, 06:32 PM

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QUOTE(zhen^wei @ Jun 17 2011, 04:29 PM)
wat serial number ?
*
S/N is 8AM0AI095153
asrul229
post Aug 1 2011, 02:23 AM

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Hello, I have a Seagate & Samsung hdd for rma. How much would it cost? I give U that serial number....

1. Seagate 500mb 3.5" - s/n : 9QM73MXA
2. Samsung 500mb 2.5"- s/n : S1PTJD0SC01945 - p/n: 9BX154-303

P.M to me............tq....

This post has been edited by asrul229: Aug 1 2011, 07:06 AM
amyhs99
post Aug 1 2011, 04:25 AM

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Can warranty a belkin router since it's lifetime warranty. Bought from tesco and duno where to warranty. PM me for more details ok?
TSzhen^wei
post Aug 1 2011, 10:17 AM

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QUOTE(asrul229 @ Aug 1 2011, 02:23 AM)
Hello, I have a Seagate & Samsung  hdd for rma. How much would it cost? I give U that serial number....

1. Seagate 500mb 3.5" - s/n : 9QM73MXA
2. Samsung 500mb 2.5"- s/n : S1PTJD0SC01945 - p/n: 9BX154-303

P.M to me............tq....
*
RM30 per hardisk.

QUOTE(amyhs99 @ Aug 1 2011, 04:25 AM)
Can warranty a belkin router since it's lifetime warranty. Bought from tesco and duno where to warranty. PM me for more details ok?
*
sorry not claim belkin things.
zwanvedder
post Aug 9 2011, 09:26 AM

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hi bro, can RMA my CM CM link , warranty from All IT just ended last month...pm me ya
TSzhen^wei
post Aug 9 2011, 09:37 AM

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RM50
Hikaru
post Aug 11 2011, 09:52 PM

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Can you claim KOSS KSC-75 headphones?
vincent5195
post Aug 17 2011, 02:18 AM

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can claim warranty for my SteelSeries Siberia V2 because mic not working.
sang_karim
post Aug 22 2011, 09:10 AM

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Mobo already received ... thanks for ur great service ... thumbup.gif
viknes36
post Sep 2 2011, 04:41 PM

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hi i got one hard disk cant detect the drive at all.. always prompt me to install software but still unable to install.

Serial number is 5LY7HNYE
Model Number is ST980811AS

SEAGATE FREE AGENT GO.

bought in pc fair two years back and lost receipt, plz assist.
hklam
post Sep 4 2011, 03:29 AM

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Hi Bro,

I have a Samsung hdd for rma.
Samsung G2 320mb 2.5"- s/n : E269J10Z508442

How much would it cost? Tks.
TSzhen^wei
post Sep 4 2011, 08:59 AM

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QUOTE(viknes36 @ Sep 2 2011, 04:41 PM)
hi i got one hard disk cant detect the drive at all.. always prompt me to install software but still unable to install.

Serial number is 5LY7HNYE
Model Number is ST980811AS

SEAGATE FREE AGENT GO.

bought in pc fair two years back and lost receipt, plz assist.
*
can try to claim. RM50


QUOTE(hklam @ Sep 4 2011, 03:29 AM)
Hi Bro,

I have a Samsung hdd for rma. 
Samsung G2 320mb 2.5"- s/n : E269J10Z508442

How much would it cost? Tks.
*
RM50


Added on September 15, 2011, 10:23 pmyea r2007 of coz no more warranty brother.
asus max give it 3 years warranty.
now 2011.


This post has been edited by zhen^wei: Sep 15 2011, 10:23 PM
melz84
post Sep 26 2011, 10:28 PM

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bro,

i have a Seagate 250GB harddisk warranty expiring on 28-Oct-2011 . This one is a Certified Repaired HDD. Can detect but then cannot format / cannot create partition/ damn hard to mount the hdd. Still can claim warranty?

also another Seagate 500GB Expiration 09-Feb-2012 . Totally cannot detect at all

Serial Number Seagate Part Number Warranty Status
6VM850CF 9SL131-303 In Warranty Expiration 28-Oct-2011
6VM0A5SB 9SL142-300 In Warranty Expiration 09-Feb-2012

how to pass item to you for RMA?
4141
post Oct 1 2011, 02:07 PM

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quote me western digital 500gb blue and amd athlon 2 240 for rma
TSzhen^wei
post Oct 1 2011, 02:19 PM

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RM50+RM50
SUSyong_lin94
post Oct 10 2011, 06:26 PM

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brother i got 1 faulty his hd5670 , may i ask normally how long is the waranty period ? 1y/2y/3y ? if above 1y , please pm me , interested in ur waranty service.
TSzhen^wei
post Oct 10 2011, 06:51 PM

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it has 2 years. RM50 is the charge.
rad5k
post Oct 18 2011, 03:17 AM

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Hi zhen^wei,
I have two hard disk 1 Samsung HD103UJ (2011.02)
and 1 Western Digital WD20EARX, I would like to RMA both of them.

Please inform me of the procedure and cost, Thanks a lot.
TSzhen^wei
post Oct 18 2011, 08:30 AM

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RM30+RM30
hsc_j
post Oct 20 2011, 07:20 PM

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I have a western digital hard disk which i bought three months ago, i accidentally dropped it. And the case is cracked. Can i claim for warranty?
TSzhen^wei
post Oct 20 2011, 07:53 PM

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case cracked ? so serious. i dont think it can be claim. since is human error.

slgtax
post Oct 22 2011, 01:33 AM

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Hi, i have one of Asus ENGT430 graphic cards
is not function, but warranty is still have 2 years to go
and once of the freelancer technical he doesnt do for my warranty

S/N:AAC0YZ247735

please advise,
how much cost?

regards,
Thanks

This post has been edited by slgtax: Oct 22 2011, 01:37 AM
tidus_6oy
post Nov 6 2011, 08:52 PM

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my hard disk seems to have i/o error... windows couldn't recognize.. but can with ubuntu... just bought it for 4 months...

HDD 3.5" - Western Digital 2 TB

pm me for the cost of RMA...
Zi-Tech
post Nov 16 2011, 11:45 PM

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i want to rma my hard disk... the hard disk some time can be recognized and some time not.... most of the time is not recognized.... i ran the manufacturing utilities to scan the hdd and got error...

500gb western digital hdd. s/n: WCAUF3217703

how much the cost....
ericlooiz
post Dec 5 2011, 07:30 PM

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I want to RMA my Razer Ironclad . It's peeling off. sad.gif
mantaro_taro
post Dec 7 2011, 02:26 PM

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Hi Bro I have an GIGABYTE GA-H55M-USB3 mobo that i got in NOV 2010 - can I get you guys to help with RMA? icon_question.gif
Belphegor
post Dec 16 2011, 10:52 AM

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Bro, if my warranty finish edi I want to fix my stuff, possible to fix for me? I willing to pay..
TSzhen^wei
post Dec 16 2011, 08:03 PM

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QUOTE(Belphegor @ Dec 16 2011, 10:52 AM)
Bro, if my warranty finish edi I want to fix my stuff, possible to fix for me? I willing to pay..
*
sorry this one really canot help you.
sakit
post Dec 24 2011, 12:30 PM

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UGPM bro smile.gif
silentcore
post Dec 28 2011, 12:46 AM

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i want to rma my hard disk..

500gb 2.5 WD s/n:WXT0A49N4916
could u help me n how much the cost
alex_cyw1985
post Jan 1 2012, 11:33 PM

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1TB WD My Book - WCAV5A614567

cost and when can I send in? your location please.
Xrlckclj3nX
post Jan 3 2012, 01:49 PM

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I want to warranty claim my WD hard disk..
500gb 3.5 WD.
Serial Number: WMAWF2160612

I lost the receipt, but i check thru WD website, the warranty still valid until 3/11/2013.

Warranty Inquiry for MALAYSIA
Serial No : WMAWF2160612
Model No : WD5000AAKS-00V1A0
Status : In Limited Warranty
Exp Date : 3/11/2013†


Can you help and what is the cost you quote me?

Thanks
cracksys
post Jan 15 2012, 10:27 PM

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Gigabyte HD4770

manufacture date : June 2009

suppose it's under 3 years warranty.

quote please smile.gif
TSzhen^wei
post Jan 15 2012, 10:43 PM

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RM50
lausaipang
post Feb 13 2012, 04:20 AM

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i have 1 mobo asus M5A87 have a burn mark on the socket cpu , can i get the rma back ?

bought for 2 months ago and still have the receipt on hand.

model: ASUS M5A387

____________________________________#__________________________
another is the seagate hdd

check from the validation date from internet for my HDD is until 20/06/2012.

let me know the cost of tis 2 babby to be rma.

thx.
TSzhen^wei
post Feb 13 2012, 09:34 AM

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got burn mark then can't claim.

autob0t
post Feb 16 2012, 08:16 PM

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Warranty Inquiry for MALAYSIA
Select Serial No Model No Status Exp Date
WCAWF2689023 WD5000AAKS-00V1A0 In Limited Warranty 3/11/2013†


pls quote smile.gif

TSzhen^wei
post Feb 16 2012, 08:47 PM

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RM40
kInOzAwA
post Mar 5 2012, 12:38 AM

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keep up the good works bro smile.gif
Reyz
post Mar 12 2012, 05:40 PM

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bro zhen wei.i wan claim rma for my western digital green HD 1TB.i use on my eaget m9 player bought from u before.when attach to PC windows also stuck at loading.but can detect in bios.pm me ur address n how much the service.TQ



Select Serial No Model No Status Exp Date
WMAVU2147313 WD10EARS-00Z5B1 In Limited Warranty 4/23/2013†

Number of drives eligible for Replacement: 1
Number of drives ineligible for Replacement: 0




This post has been edited by Reyz: Mar 12 2012, 05:41 PM
TSzhen^wei
post Mar 12 2012, 09:30 PM

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Ideal Technology Trading
M4C/4, Jalan Pandan Indah 4/1A,
Pandan Indah , 55100 KL.
03-42978618
att: Warranty Department
and mention for RMA service.

RM30 the charge

tryingtolearn
post Mar 28 2012, 12:51 PM

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fisrii
post Apr 3 2012, 07:46 PM

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Hello, zhen^wei. i want to claim rma for my Corsair Vengeance RAM that i've bought from you last year. i have tested five times to confirm the problems and yet showing that one of the RAM have a problems.

Model number: CMZ8GX3M2A1600C9R

What are the charges will you be taking to send it back to you? Did you need for the receipt too?

Thx..

This post has been edited by fisrii: Apr 3 2012, 08:16 PM
TSzhen^wei
post Apr 3 2012, 08:40 PM

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if bought from us no have RMA charges one la.. u need to bring back whole set (2units) of the ram for the RMA. fotostate receipt will do.
fisrii
post Apr 3 2012, 08:47 PM

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Noted.

Sadly in this case, i have to hold on for a moment before send it back to you because the receipt is not with me right now..

I will reach you back soon.

Thanks.
TSzhen^wei
post Apr 3 2012, 09:01 PM

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ok. no problem. need the fotostate receipt or the warranty sticker on the product will do.
chiu1009
post Apr 10 2012, 02:50 PM

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i have a WB external hard drive (1TB) bought from last year,
and it cannot detect anymore since few month ago,
I like to try ur service, can PM me the detail pls?
naminakata87
post Apr 16 2012, 10:57 AM

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sir,my gigabyte motherboard already 2 years old,i just find out 1 of the pcie slot is not working ready,can i sent it to you to rma it?how long estimated time?how much is the charge..?pm me the detail ok..

This post has been edited by naminakata87: Apr 16 2012, 10:58 AM
TSzhen^wei
post Apr 16 2012, 12:21 PM

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QUOTE(naminakata87 @ Apr 16 2012, 10:57 AM)
sir,my gigabyte motherboard already 2 years old,i just find out 1 of the pcie slot is not working ready,can i sent it to you to rma it?how long estimated time?how much is the charge..?pm me the detail ok..
*
provide serial number.
not from us, we will charge at least RM50 or RM80 if it is difficult to claim.
no ETA for RMA return.
loztar
post Apr 19 2012, 08:28 PM

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My gigabyte mobo for core i7 920 series can't be used any more but still has warranty.
Can i send to you to claim the warranty for me?
TSzhen^wei
post Apr 19 2012, 08:50 PM

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QUOTE(loztar @ Apr 19 2012, 08:28 PM)
My gigabyte mobo for core i7 920 series can't be used any more but still has warranty.
Can i send to you to claim the warranty for me?
*
what model ? still has warranty right ?
RM50-80 for the charge.
wwkkww
post May 26 2012, 12:02 AM

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i have 2 Hitachi hdd (1 doesn't recognise and 1 with quite a few bad sector) warranty till 2014.
Can you RMA for me? How much for the charges
Bombgen
post Jun 9 2012, 10:17 AM

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Can u guys RMA warranty from oversea?
TSzhen^wei
post Jun 9 2012, 10:41 AM

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QUOTE(Bombgen @ Jun 9 2012, 10:17 AM)
Can u guys RMA warranty from oversea?
*
what items
Bombgen
post Jun 9 2012, 11:07 AM

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Let say SSD..just wanna ask..
TSzhen^wei
post Jun 9 2012, 11:14 AM

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QUOTE(Bombgen @ Jun 9 2012, 11:07 AM)
Let say SSD..just wanna ask..
*
wat brand.
vanco
post Jun 24 2012, 05:53 PM

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hi bro, i have external hard disk buffalo model HD-PV500U2. can u check the warranty and where can i send it. lowyat what floor and what store u operate.

TSzhen^wei
post Jun 24 2012, 07:44 PM

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QUOTE(vanco @ Jun 24 2012, 05:53 PM)
hi bro, i have external hard disk buffalo model HD-PV500U2. can u check the warranty and where can i send it. lowyat what floor and what store u operate.
*
No have any sellers here have shop in Plaza Lowyat, our shop at Pandan Indah.
Buffalo hardisk no idea, we dont accept the warranty for this brand
arimii
post Jun 28 2012, 03:22 PM

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cool !
aku46
post Jun 30 2012, 05:57 AM

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is it worth it to RMA my ddr2 mushkin ram? doh.gif
TSzhen^wei
post Jun 30 2012, 12:07 PM

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QUOTE(aku46 @ Jun 30 2012, 05:57 AM)
is it worth it to RMA my ddr2 mushkin ram?  doh.gif
*
RM30 + RM10 shipping for charge smile.gif
Miakana
post Jul 1 2012, 11:31 PM

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hi. can i claim warranty for my processor. AMD phenom II x4 socket am3. if can, how much it cost + postage? thanks

This post has been edited by Miakana: Jul 1 2012, 11:42 PM
TSzhen^wei
post Jul 2 2012, 12:08 AM

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QUOTE(Miakana @ Jul 1 2012, 11:31 PM)
hi. can i claim warranty for my processor. AMD phenom II x4 socket am3. if can, how much it cost + postage? thanks
*
RM30+RM10 postage
shicibukai89
post Jul 12 2012, 03:10 PM

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Bro can rma intel mobo ar?
N pm me if u can help to check the warranty xpired date coz i lost the receipt n also charges n method of giving item to u thxB
TSzhen^wei
post Jul 12 2012, 03:35 PM

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QUOTE(shicibukai89 @ Jul 12 2012, 03:10 PM)
Bro can rma intel mobo ar?
N pm me if u can help to check the warranty xpired date coz i lost the receipt n also charges n method of giving item to u thxB
*
PM me serial num.
aku46
post Jul 16 2012, 12:55 AM

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QUOTE(zhen^wei @ Jun 30 2012, 12:07 PM)
RM30 + RM10 shipping for charge smile.gif
*
bos, lifetime warranty still valid or not after RMA? lost receipt edy..
TSzhen^wei
post Jul 16 2012, 01:11 AM

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QUOTE(aku46 @ Jul 16 2012, 12:55 AM)
bos, lifetime warranty still valid or not after RMA? lost receipt edy..
*
valid.
if spoilt again then pay again to us for RMA charges.
ijatneda
post Jul 17 2012, 09:53 AM

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Hi,
How much to claim Artic Cooling Twin Turbo vga cooler?
The fan is faulty.
Thanks.
TSzhen^wei
post Jul 17 2012, 10:43 AM

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QUOTE(ijatneda @ Jul 17 2012, 09:53 AM)
Hi,
How much to claim Artic Cooling Twin Turbo vga cooler?
The fan is faulty.
Thanks.
*
sorry can't claim for artic cooling. the previous distributor who carry it already closed
Kabadi84
post Jul 18 2012, 04:33 AM

weeeeeee..................
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sarowin wireless hd av kit

bought last year nov

lost receipt la bro

sn; 5360001300084
TSzhen^wei
post Jul 18 2012, 10:30 AM

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QUOTE(Kabadi84 @ Jul 18 2012, 04:33 AM)
sarowin wireless hd av kit

bought last year nov

lost receipt la bro

sn; 5360001300084
*
sorry this can't claim
cruel
post Jul 18 2012, 05:10 PM

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hi, i have an old mobo. Asus Striker. Can help to sent for repair? Warranty finished already.
TSzhen^wei
post Jul 18 2012, 06:36 PM

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QUOTE(cruel @ Jul 18 2012, 05:10 PM)
hi, i have an old mobo. Asus Striker. Can help to sent for repair?  Warranty finished already.
*
warrnty already finished then can't repair anymore.
d3x
post Aug 11 2012, 09:24 PM

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Hi,

I have a faulty Sapphire HD6850 Toxic 1GB. Age is over a year, should still be under warranty.

Bought from Cycom at Lowyat plaza, but lost the receipt. Can you assist in claiming warranty?
TSzhen^wei
post Aug 12 2012, 03:52 AM

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QUOTE(d3x @ Aug 11 2012, 09:24 PM)
Hi,

I have a faulty Sapphire HD6850 Toxic 1GB. Age is over a year, should still be under warranty.

Bought from Cycom at Lowyat plaza, but lost the receipt. Can you assist in claiming warranty?
*
can. RM40 + RM10(courier return to you)
am_i_rulez
post Aug 15 2012, 01:07 AM

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seagate hdd 500gb can claim warranty??
TSzhen^wei
post Aug 15 2012, 08:56 AM

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QUOTE(am_i_rulez @ Aug 15 2012, 01:07 AM)
seagate hdd 500gb can claim warranty??
*
RM50 charge
am_i_rulez
post Aug 15 2012, 04:56 PM

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QUOTE(zhen^wei @ Aug 15 2012, 08:56 AM)
RM50 charge
*
ok.. address i should send the hdd.,
i check on9 still have warranty until nov 2013..

TSzhen^wei
post Aug 15 2012, 08:17 PM

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QUOTE(am_i_rulez @ Aug 15 2012, 04:56 PM)
ok.. address i should send the hdd.,
i check on9 still have warranty until nov 2013..
*
PM to me. address as stated at my signature map.
AMDAthlon
post Aug 22 2012, 07:43 AM

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Hello..

I have Auss RT-N13U which is faulty..
It is still under warranty
I lost the reciept..
Can?
TSzhen^wei
post Aug 22 2012, 08:15 AM

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QUOTE(AMDAthlon @ Aug 22 2012, 07:43 AM)
Hello..

I have Auss RT-N13U which is faulty..
It is still under warranty
I lost the reciept..
Can?
*
Yes can. Send me serial num in pm.
ijatneda
post Aug 25 2012, 12:09 PM

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Hi,
Can RMA samsung Hardisk?
I checked it still got warranty.
TSzhen^wei
post Aug 25 2012, 01:00 PM

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QUOTE(ijatneda @ Aug 25 2012, 12:09 PM)
Hi,
Can RMA samsung Hardisk?
I checked it still got warranty.
*
yes can.
ariff360
post Aug 28 2012, 09:51 PM

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hi.
can u help me rma WD hdd?i checked already,it still got warranty.
TSzhen^wei
post Aug 28 2012, 11:45 PM

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QUOTE(ariff360 @ Aug 28 2012, 09:51 PM)
hi.
can u help me rma WD hdd?i checked already,it still got warranty.
*
can.RM50 each if not bought form us
Cyeebin
post Aug 29 2012, 11:16 AM

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Hey bro, i want to make warranty for my WD harddisk, what is the price and how can i contact you or send the harddisk to you
TSzhen^wei
post Aug 29 2012, 11:18 AM

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QUOTE(Cyeebin @ Aug 29 2012, 11:16 AM)
Hey bro, i want to make warranty for my WD harddisk, what is the price and how can i contact you or send the harddisk to you
*
send to our shop address as below:
Ideal Technology Trading
5G, Jalan Pandan Indah 4/6, Pandan Indah , 55100 KL
03-42978618

RM50+RM10 (courier return to you)
Cyeebin
post Aug 29 2012, 04:12 PM

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QUOTE(zhen^wei @ Aug 29 2012, 11:18 AM)
send to our shop address as below:
Ideal Technology Trading
5G, Jalan Pandan Indah 4/6, Pandan Indah , 55100 KL
03-42978618

RM50+RM10 (courier return to you)
*
Pos to your shop also can ?
Or need hand in face to face?
TSzhen^wei
post Aug 29 2012, 04:21 PM

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QUOTE(Cyeebin @ Aug 29 2012, 04:12 PM)
Pos to your shop also can ?
Or need hand in face to face?
*
both will do.
just write a piece of paper mention the problem and your full details if you post to us
Nebelung Valesti
post Sep 9 2012, 06:32 PM

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hi,
do you do rma for seagate product?
i have Seagate FreeAgent Go 320gb want to rma. How much the cost and how long it will take?
thanks.
TSzhen^wei
post Sep 9 2012, 07:19 PM

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QUOTE(Nebelung Valesti @ Sep 9 2012, 06:32 PM)
hi,
do you do rma for seagate product?
i have Seagate FreeAgent Go 320gb want to rma. How much the cost and how long it will take?
thanks.
*
\

RM80 if not purchase from us.
Nebelung Valesti
post Sep 9 2012, 09:05 PM

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QUOTE(zhen^wei @ Sep 9 2012, 07:19 PM)
\

RM80 if not purchase from us.
*
cannot reduce abit ka bos? saw other people rm50 only. not buy from you also. notworthy.gif
TSzhen^wei
post Sep 9 2012, 09:45 PM

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QUOTE(Nebelung Valesti @ Sep 9 2012, 09:05 PM)
cannot reduce abit ka bos? saw other people rm50 only. not buy from you also.  notworthy.gif
*
Seagate Ext hdd hard to claim. some distributor no more carry.
Nebelung Valesti
post Sep 9 2012, 09:52 PM

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QUOTE(zhen^wei @ Sep 9 2012, 09:45 PM)
Seagate Ext hdd hard to claim. some distributor no more carry.
*
i see.. so i just send to you the ext hdd and the cable only la right?
TSzhen^wei
post Sep 9 2012, 10:26 PM

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QUOTE(Nebelung Valesti @ Sep 9 2012, 09:52 PM)
i see.. so i just send to you the ext hdd and the cable only la right?
*
pm me , i check the serial number first, just the hdd with the cable.
Nebelung Valesti
post Sep 9 2012, 11:47 PM

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QUOTE(zhen^wei @ Sep 9 2012, 10:26 PM)
pm me , i check the serial number first, just the hdd with the cable.
*
pmed
zairie
post Sep 13 2012, 08:46 AM

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zhen^wei u got PM
silentcore
post Sep 14 2012, 12:50 PM

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can help rma msi cyclone 6850?
bought JANUARY 2011

This post has been edited by silentcore: Sep 14 2012, 12:52 PM
teamloks
post Sep 15 2012, 06:46 PM

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hi bro i got sapphire hd5670 for rma... can quote price?
TSzhen^wei
post Sep 15 2012, 09:15 PM

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QUOTE(teamloks @ Sep 15 2012, 06:46 PM)
hi bro i got sapphire hd5670 for rma... can quote price?
*
RM50
eien no kataomoi
post Sep 20 2012, 10:02 PM

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hey bro, how much if i send 3 WD hdd for rma? All under warranty
m00ch
post Sep 24 2012, 06:03 PM

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my friend bought a 1 tb WD elements SE external hd that stopped working about 4-5 months ago. He said it was working fine but then transferring data got extremely slow (hours to transfer a small file). The device hadn't been dropped or anything. then, it won't even open (can't access at all, freezes explorer when you just click on my computer)

bought from lowyat (Aver Awards Sdn Bhd) on 3/10/11. friend says they told him to go send to the factory in pj. still have box and receipt.

can you help?


TSzhen^wei
post Sep 24 2012, 06:49 PM

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QUOTE(m00ch @ Sep 24 2012, 06:03 PM)
my friend bought a 1 tb WD elements SE external hd that stopped working about 4-5 months ago. He said it was working fine but then transferring data got extremely slow (hours to transfer a small file). The device hadn't been dropped or anything. then, it won't even open (can't access at all, freezes explorer when you just click on my computer)

bought from lowyat (Aver Awards Sdn Bhd) on 3/10/11.  friend says they told him to go send to the factory in pj. still have box and receipt.

can you help?
*
that is factory not service centre.
we will charge RM50 for RMA service.
fairuzhafeez
post Sep 27 2012, 02:23 PM

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TS, i got 1 unit of i5-2320 from Lelonger.
This processor are launched on Q3'11.
I just got bare processor & maybe OEM processor.
Can you help me for the RMA & how much the service.
TSzhen^wei
post Sep 27 2012, 02:33 PM

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QUOTE(fairuzhafeez @ Sep 27 2012, 02:23 PM)
TS, i got 1 unit of i5-2320 from Lelonger.
This processor are launched on Q3'11.
I just got bare processor & maybe OEM processor.
Can you help me for the RMA & how much the service.
*
OEM processor canot claim
fairuzhafeez
post Sep 27 2012, 03:04 PM

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QUOTE(zhen^wei @ Sep 27 2012, 02:33 PM)
OEM processor canot claim
*
How can we check either OEM or retail ?

here my proc details :
I 09
SR02L 3.0GHZ
MALAY
L133C011
TSzhen^wei
post Sep 27 2012, 03:35 PM

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QUOTE(fairuzhafeez @ Sep 27 2012, 03:04 PM)
How can we check either OEM or retail ?

here my proc details :
I 09
SR02L 3.0GHZ
MALAY
L133C011
*
come with heatsink fan ?
Pm me the details.
eien no kataomoi
post Sep 28 2012, 05:53 AM

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hey boss, reply me pls, cry.gif how much if i send 3 WD hdd for rma?
TSzhen^wei
post Sep 28 2012, 09:33 AM

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QUOTE(eien no kataomoi @ Sep 28 2012, 05:53 AM)
hey boss, reply me pls,  cry.gif how much if i send 3 WD hdd for rma?
*
RM50x3
cloudpoon
post Oct 19 2012, 11:45 AM

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Can i know i can get warranty RMA for a wd carviar black 750GB hdd with Warranty Status as "No Limited Warranty" which i taken out from a Dell studio XPS? icon_question.gif icon_question.gif
TSzhen^wei
post Oct 19 2012, 12:08 PM

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QUOTE(cloudpoon @ Oct 19 2012, 11:45 AM)
Can i know i can get warranty RMA for a wd carviar black 750GB hdd with Warranty Status as "No Limited Warranty" which i taken out from a Dell studio XPS?  icon_question.gif  icon_question.gif
*
that is consider as OEM Hardisk and the warranty from the Dell and the warranty period is same as the dell laptop
stasio
post Oct 20 2012, 11:28 AM

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Successfully RMA my faulty i7-3770K processor. icon_rolleyes.gif
New came in sealed retail box.

This post has been edited by stasio: Oct 20 2012, 11:29 AM
d3x
post Oct 20 2012, 06:41 PM

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Received the card back on Friday. Everything seems to work fine. Good service, thanks zhen^wei. smile.gif
deadgriever
post Nov 2 2012, 01:45 AM

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can help me RMA d-link switch DGS-1024D? it supposed to have limited lifetime warranty. i'll try to find the receipt first but i think i lost it sad.gif
how much is the cost?

TSzhen^wei
post Nov 2 2012, 09:45 AM

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QUOTE(deadgriever @ Nov 2 2012, 01:45 AM)
can help me RMA d-link switch DGS-1024D? it supposed to have limited lifetime warranty. i'll try to find the receipt first but i think i lost it sad.gif
how much is the cost?
*
if within 1 year then can claim. RM50
deadgriever
post Nov 2 2012, 12:04 PM

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QUOTE(zhen^wei @ Nov 2 2012, 09:45 AM)
if within 1 year then can claim. RM50
*
if more than 1 year can still claim? different charge?
TSzhen^wei
post Nov 2 2012, 12:06 PM

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QUOTE(deadgriever @ Nov 2 2012, 12:04 PM)
if more than 1 year can still claim? different charge?
*
OVER WARRANTY Computer Hardware/ Accessories CAN'T BE CLAIM.
please take note sweat.gif
deadgriever
post Nov 2 2012, 12:11 PM

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yes i understand that. but this model is covered under lifetime warranty.
still possible to claim? blush.gif
TSzhen^wei
post Nov 2 2012, 12:28 PM

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QUOTE(deadgriever @ Nov 2 2012, 12:11 PM)
yes i understand that. but this model is covered under lifetime warranty.
still possible to claim?  blush.gif
*
Dlink life time warranty ?
got serial number? PM me.
slap2begin
post Nov 8 2012, 09:48 AM

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bro can you rma my asus p6t motherboard ?

original box already gone..just got the mobo only
krazee_keekoz
post Nov 11 2012, 11:11 AM

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TS, i got 1 faulty Thermaltake PSU (toughpower grand 650 W). The push button is faulty.
It suppose to cover 7 years warranty. I bought it in December 2010. Still got the receipt and box. Can help he RMA? How much u cost for this?
TSzhen^wei
post Nov 11 2012, 11:39 AM

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QUOTE(krazee_keekoz @ Nov 11 2012, 11:11 AM)
TS, i got 1 faulty Thermaltake PSU (toughpower grand 650 W). The push button is faulty.
It suppose to cover 7 years warranty. I bought it in December 2010. Still got the receipt and box. Can help he RMA? How much u cost for this?
*
thermaltake psu ?
not sure can claim or not. lats time distributor who carry this already closed.
if success to claim we will charge at least RM80-100. can pm me the details.
xxiiooiixx
post Nov 11 2012, 01:56 PM

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T/S-
i have 1 msi p67-c45 mobo... and i claim warranty before so now the mobo is RMA unit and now the RMA mobo is break down.


so i wonder know about:

-normally msi provide how long warranty for the motherboard?
-if i claim before the warranty can i claim again? (within Warranty years)
-The Mobo code and the receipt was not same izzit claimable? (because RMA unit they din change the code for me)
-normally u charge how much for this kind of case?

thank you~
TSzhen^wei
post Nov 11 2012, 02:01 PM

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QUOTE(xxiiooiixx @ Nov 11 2012, 01:56 PM)
T/S-
i have 1 msi p67-c45 mobo... and i claim warranty before so now the mobo is RMA unit and now the RMA mobo is break down.
so i wonder know about:

-normally msi provide how long warranty for the motherboard?
-if i claim before the warranty can i claim again? (within Warranty years)
-The Mobo code and the receipt was not same izzit claimable? (because RMA unit they din change the code for me)
-normally u charge how much for this kind of case?

thank you~
*
3 years for MSI warranty.
can provide serila number to check
RM80
xxiiooiixx
post Nov 11 2012, 02:07 PM

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QUOTE(zhen^wei @ Nov 11 2012, 02:01 PM)
3 years for MSI warranty.
can provide serila number to check
RM80
*
RMA Serial Number or Ori Serial Number?
TSzhen^wei
post Nov 11 2012, 02:22 PM

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QUOTE(xxiiooiixx @ Nov 11 2012, 02:07 PM)
RMA Serial Number or Ori Serial Number?
*
the replacement unit serial number.
xxiiooiixx
post Nov 12 2012, 12:06 AM

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QUOTE(zhen^wei @ Nov 11 2012, 02:22 PM)
the replacement unit serial number.
*
S/N:601-7673-090B1103584309

pls pm me if claimable i will send to you... thx you...


Added on November 12, 2012, 12:06 am
QUOTE(zhen^wei @ Nov 11 2012, 02:22 PM)
the replacement unit serial number.
*
S/N:601-7673-090B1103584309

pls pm me if claimable i will send to you... thx you...

This post has been edited by xxiiooiixx: Nov 12 2012, 12:06 AM
TSzhen^wei
post Nov 12 2012, 12:17 AM

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QUOTE(xxiiooiixx @ Nov 12 2012, 12:06 AM)
S/N:601-7673-090B1103584309

pls pm me if claimable i will send to you... thx you...


Added on November 12, 2012, 12:06 am

S/N:601-7673-090B1103584309

pls pm me if claimable i will send to you... thx you...
*
PM me details.
xxiiooiixx
post Nov 12 2012, 12:19 AM

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QUOTE(zhen^wei @ Nov 12 2012, 12:17 AM)
PM me details.
*
what details? my detail?

TSzhen^wei
post Nov 12 2012, 12:33 AM

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QUOTE(xxiiooiixx @ Nov 12 2012, 12:19 AM)
what details? my detail?
*
serial number and model. tml i check then get back to u
xxiiooiixx
post Nov 12 2012, 07:55 AM

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S/N:601-7673-090B1103584309
Model: MSI P67A C45 B3.

deadgriever
post Nov 19 2012, 09:32 PM

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hi boss, need your help to RMA this.

Western Digital 800GB WD8000AARS 3.5 HDD
S/N : WCAV57974068
Problem : Bad sector, SMART warning on "Current pending sector"
TSzhen^wei
post Nov 19 2012, 09:41 PM

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QUOTE(deadgriever @ Nov 19 2012, 09:32 PM)
hi boss, need your help to RMA this.

Western Digital 800GB WD8000AARS 3.5 HDD
S/N : WCAV57974068
Problem : Bad sector, SMART warning on "Current pending sector"
*
RM80 i charge
Mistijaya
post Dec 30 2012, 11:56 PM

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QUOTE(Mistijaya @ Apr 26 2011, 05:23 PM)
Have engaged the RMA services from Ideal Technology Trading for a faulty Asus P5Q Turbo motherboard which I have bought 2nd hand from another member here.

The motherboard was replaced and works perfectly for a reasonable fee.

Thank you very much.
*
Above quote from my post No. #126.

The Asus P5Q Turbo from an earlier RMA now cannot boot. sad.gif
There is no beep sound on start up even without any ram installs and cannot enter bios.

Is RMA still available on this replacement board?

If not, can you send to Asus for repair on my behalf?.
TSzhen^wei
post Dec 31 2012, 04:09 AM

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QUOTE(Mistijaya @ Dec 30 2012, 11:56 PM)
Above quote from my post No. #126.

The Asus P5Q Turbo from an earlier RMA now cannot boot. sad.gif
There is no beep sound on start up even without any ram installs and cannot enter bios.

Is RMA still available on this replacement board?

If not, can you send to Asus for repair on my behalf?.
*
need to resend to us and you need to pay again the RMA charges.
Mistijaya
post Jan 2 2013, 08:35 AM

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QUOTE(zhen^wei @ Dec 31 2012, 04:09 AM)
need to resend to us and you need to pay again the RMA charges.
*
1. Can you confirm this motherboard, P5Q Turbo is still under warranty?

2. I have another motherboard, a Asus P5Q also similar problem - cannot boot

3. Also a MSI P5Q Platinum - similar problem - cannot boot

Can you send for repairs? I will pay for the repair charges.

If so, I will send all three motherboards together.
TSzhen^wei
post Jan 2 2013, 10:15 AM

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QUOTE(Mistijaya @ Jan 2 2013, 08:35 AM)
1. Can you confirm this motherboard, P5Q Turbo is still under warranty?

2. I have another motherboard, a Asus P5Q also similar problem - cannot boot

3. Also a MSI P5Q Platinum - similar problem - cannot boot

Can you send for repairs? I will pay for the repair charges.

If so, I will send all three motherboards together.
*
RM80x3units
Mistijaya
post Jan 5 2013, 10:21 AM

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QUOTE(zhen^wei @ Jan 2 2013, 10:15 AM)
RM80x3units
*
I have already poslaju the following two motherboards to your office:

1) Asus P5q Turbo
2) MSI P5Q Platinum

Please expect the parcel to be delivered on or about Tuesday, 8th January, 2013.

Note: I will open a separate post for the third motherboard, Asus P5Q as I need to ascertain it is still qualified for RMA first.

This post has been edited by Mistijaya: Jan 5 2013, 10:26 AM
Mistijaya
post Jan 5 2013, 04:55 PM

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I think we have a misunderstanding here.

You want me to pay RM80 now for service charge for the 3 motherboards?
My previous experience was after RMA you let me know the total charges including return postage then I remit the total cost to you.

Please confirm procedure.

Meanwhile, can you check whether the under-mentioned motherboard is still under warranty before I send to you.

Details as follow:

Motherboard: Asus P5Q <Green>

Serial No.: 860MAI062444

Thank you.
TSzhen^wei
post Jan 5 2013, 05:46 PM

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QUOTE(Mistijaya @ Jan 5 2013, 04:55 PM)
I think we have a misunderstanding here.

You want me to pay RM80 now for service charge for the 3 motherboards?
My previous experience was after RMA you let me know the total charges including return postage then I remit the total cost to you.

Please confirm procedure.

Meanwhile, can you check whether the under-mentioned motherboard is still under warranty before I send to you.

Details as follow:

Motherboard: Asus P5Q <Green>

Serial No.: 860MAI062444

Thank you.
*
no. each motherboard RM80.

please check ur PM and reply the msg
anttan
post Jan 8 2013, 06:10 PM

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Ideal tech good. Residence service committee
Mistijaya
post Jan 11 2013, 11:13 AM

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I just tracked my poslaju shipment to you of my two motherboards:

1. Asus P5Q Turbo
2. MSI P45 Platinum

It has already been delivered to you yesterday.
Please not that I have forgotten to state my name in the packing box.

TSzhen^wei
post Jan 11 2013, 11:32 AM

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QUOTE(Mistijaya @ Jan 11 2013, 11:13 AM)
I just tracked my poslaju shipment to you of my two motherboards:

1. Asus P5Q Turbo
2. MSI P45 Platinum

It has already been delivered to you yesterday.
Please not that I have forgotten to state my name in the packing box.
*
if possible. next time do PM me. sometimes i no read the msg here.

the both motherboard had checked. out of warranty. the MSI and Asus Can't do Repair.
sha|a|a
post Jan 17 2013, 11:55 AM

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is my WDBLUE 2.5HDD qualified for rma?
s/n : WX41A30U1996
model : WD5000BEVT-22A0RT0
pm me best price the cost tq
Terence573
post Feb 5 2013, 02:20 PM

wow!!!!!
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the list wasnt updated?
limhongwoon
post Feb 18 2013, 08:26 PM

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Hi. I got one pair of Corsair RAM want to RMA, can help me ?

PM the Charge
MegaZen
post Feb 21 2013, 06:19 PM

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hi - i keep getting bsod on memory management do i need to RMA my RAM ? its corsair Vengence 1600 mhz
TSzhen^wei
post Feb 21 2013, 06:21 PM

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QUOTE(limhongwoon @ Feb 18 2013, 08:26 PM)
Hi. I got one pair of Corsair RAM want to RMA, can help me ?

PM the Charge
*
QUOTE(MegaZen @ Feb 21 2013, 06:19 PM)
hi - i keep getting bsod on memory management do i need to RMA my RAM ? its corsair Vengence 1600 mhz
*
can pm me the details.
Terence573
post Mar 10 2013, 06:46 PM

wow!!!!!
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update

western digital 1tb green successfully rma'ed

extended warranty to 2015 smile.gif

excellent.
shiki_arc
post Mar 27 2013, 02:03 AM

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QUOTE(zhen^wei @ Feb 21 2013, 06:21 PM)
can pm me the details.
*
Hi bro. I've got a sapphire 6850 toxic i bought around 2 years ago. Do you think it is possible to RMA? Cuz lately it suddenly stop working and gives me BSOD. Is it possible or no since too long already? I've also lost my receipt but i bought it from forumer..

Dont think its possible but just wanna get your opinion. smile.gif
TSzhen^wei
post Mar 27 2013, 07:04 AM

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QUOTE(shiki_arc @ Mar 27 2013, 02:03 AM)
Hi bro. I've got a sapphire 6850 toxic i bought around 2 years ago. Do you think it is possible to RMA? Cuz lately it suddenly stop working and gives me BSOD. Is it possible or no since too long already? I've also lost my receipt but i bought it from forumer..

Dont think its possible but just wanna get your opinion. smile.gif
*
the sapphire only got 2 years warranty. sorry canot claim already
chiugy
post Apr 3 2013, 10:51 AM

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i got a seagate free agent go 500gb want to sent for warranty.
can i how much you charge for it?
Haunter99
post Apr 3 2013, 10:56 AM

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i got 1 seagate 750gb internal hdd that have bad sector i think, cos it will heat up whenever i used it.. also sometime it cannot read... can u help me to sent rma to seagate?
if can how much?
TSzhen^wei
post Apr 3 2013, 11:11 AM

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QUOTE(chiugy @ Apr 3 2013, 10:51 AM)
i got a seagate free agent go 500gb want to sent for warranty.
can i how much you charge for it?
*
QUOTE(Haunter99 @ Apr 3 2013, 10:56 AM)
i got 1 seagate 750gb internal hdd that have bad sector i think, cos it will heat up whenever i used it.. also sometime it cannot read... can u help me to sent rma to seagate?
if can how much?
*
Seagate hdd. RM80 charges
Haunter99
post Apr 3 2013, 11:25 AM

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QUOTE(zhen^wei @ Apr 3 2013, 11:11 AM)
Seagate hdd. RM80 charges
*
RM80 include all postage??
TSzhen^wei
post Apr 3 2013, 11:27 AM

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QUOTE(Haunter99 @ Apr 3 2013, 11:25 AM)
RM80 include all postage??
*
if postage add Rm10 more.
CuteHunter
post Apr 21 2013, 11:29 PM

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kingston ram.. once i slot in to pc my computer produce beep sound..can i how much you charge for it?
am_i_rulez
post Jun 14 2013, 02:20 PM

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i have one faulty intel i3-2100.. insert to mobo, screen does not on..
lost receipt and box.. can claim warranty ar??
TSzhen^wei
post Jun 14 2013, 03:30 PM

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QUOTE(am_i_rulez @ Jun 14 2013, 02:20 PM)
i have one faulty intel i3-2100.. insert to mobo, screen does not on..
lost receipt and box.. can claim warranty ar??
*
if come with the heatsink fan then can claim.
please pm me
ExHolyAngel
post Jul 7 2013, 01:24 PM

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I have 1 asrock z68 extreme4 no power at all after 2 days not using it.. it passed 2 yrs and 1 month.
Can I claim it ??

If yes how much ? Thanks =)
TSzhen^wei
post Jul 7 2013, 09:18 PM

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QUOTE(ExHolyAngel @ Jul 7 2013, 01:24 PM)
I have 1 asrock z68 extreme4 no power at all after 2 days not using it.. it passed 2 yrs and 1 month.
Can I claim it ??

If yes how much ? Thanks =)
*
can claim. u can send to our shop address:

Ideal Technology Trading
5G, Jalan pandan Indah 4/6,
Pandan Indah, 55100 Kuala Lumpur
03-42978618

Att: Warranty Department

Mention this is RMA service and problem for the motherboard. also your full address, address and hp number, and LYN Nickname.

btw, where this motherboard purchased from ?
unohoo22
post Aug 16 2013, 09:19 PM

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Hi Bro, would like to RMA Corsair RAM model number CML8GX3M2A 1333C9
Pm me price and what i need to bring? Thank you!
TSzhen^wei
post Aug 16 2013, 10:08 PM

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QUOTE(unohoo22 @ Aug 16 2013, 09:19 PM)
Hi Bro, would like to RMA Corsair RAM model number CML8GX3M2A 1333C9
Pm me price and what i need to bring? Thank you!
*
we will charge RM80.

just bring us the ram only. we will proceed.tq
bob(nz)
post Aug 16 2013, 10:57 PM

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Thanks Ideal Tech - motherboard successfully back from RMA smile.gif
GunMetalX
post Aug 20 2013, 12:46 AM

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hi bro, wanna RMA a tp-link adsl model router and a pair of tp-link PA111 powerline adapter kit, receipt lost.... how much?
nazisson
post Aug 29 2013, 01:07 PM

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From: Permatang Pauh, Pulau Pinang


adoi. dunno u provide this service. just went KL lowyat plaza from Penang to claim waranty for my asus mobo. now need wait 5-8 weeks and go KL again to collect my mobo if success RMA from asus.
fotosintesis
post Sep 28 2013, 07:58 PM

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zhen^wei
bought gigabyte h77 itx last year from jayacom
this morning, suddenly it wont show any picture and to no avail..eventhough after everything ive done
short story, the receipt has also lost cry.gif

is it possible to hv ur RMA service, how long and the total damage ive to pay for?
TSzhen^wei
post Sep 28 2013, 09:25 PM

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QUOTE(fotosintesis @ Sep 28 2013, 07:58 PM)
zhen^wei
bought gigabyte h77 itx last year from jayacom
this morning, suddenly it wont show any picture and to no avail..eventhough after everything ive done
short story, the receipt has also lost cry.gif

is it possible to hv ur RMA service, how long and the total damage ive to pay for?
*
RM150 for RMA charges included shipping cost.
dinodog_Jr
post Oct 2 2013, 11:50 PM

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Hi,

Not sure a Hitachi HDD 320GB Year 2007 can be claimed?

S/N is R2E7NP7N

Just now i checked with its SN with this result appeared.
'Product valid for warranty return only in India. Return to Point of Purchase.'

Please PM me the reply.

Thanks!
TSzhen^wei
post Oct 3 2013, 12:13 AM

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QUOTE(dinodog_Jr @ Oct 2 2013, 11:50 PM)
Hi,

Not sure a Hitachi HDD 320GB Year 2007 can be claimed?

S/N is R2E7NP7N

Just now i checked with its SN with this result appeared.
'Product valid for warranty return only in India. Return to Point of Purchase.'

Please PM me the reply.

Thanks!
*
sorry can't claim.
dinodog_Jr
post Oct 3 2013, 12:23 PM

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QUOTE(zhen^wei @ Oct 3 2013, 12:13 AM)
sorry can't claim.
*
No problem.
Thanks for fast reply!
luqe
post Oct 9 2013, 10:04 PM

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Best ever service in town. Keep it up!
fotosintesis
post Oct 26 2013, 10:23 AM

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QUOTE(zhen^wei @ Jul 7 2013, 09:18 PM)
can claim. u can send to our shop address:

Ideal Technology Trading
5G, Jalan pandan Indah 4/6,
Pandan Indah, 55100 Kuala Lumpur
03-42978618

Att: Warranty Department

Mention this is RMA service and problem for the motherboard. also your full address, address and hp number, and LYN Nickname.

*
im going to post my mobo regarding my gigabyte mobo last day b4
anything that i should know?
nig3l
post Nov 1 2013, 12:42 PM

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my pc suddenly got problem lately.

a few of the problems i notice is.

sometimes i on pc no display but lights and fan sounds like all running well.
force shut, give a few bumps den on back to have display again.

2nd problem: during usage. just a slight bumb to the case willl freeze my computer followed by auto restart

3rd problem: during gaming. suddenly the sound will stuck (tek tek tek tek_) screen freezes about 1 min later. either bsod or resume back normal.

4th problem now: everytime start computer.. it will say : Error no hard disk detected.. but den still manage to load into window =.=


i have a feeling i need to replace alot faulty parts.
please advise a solution.

thanks

TSzhen^wei
post Nov 1 2013, 10:54 PM

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QUOTE(nig3l @ Nov 1 2013, 12:42 PM)
my pc suddenly got problem lately.

a few of the problems i notice is.

sometimes i on pc no display but lights and fan sounds like all running well.
force shut, give a few bumps den on back to have display again.

2nd problem: during usage. just a slight bumb to the case willl freeze my computer followed by auto restart

3rd problem: during gaming. suddenly the sound will stuck (tek tek tek tek_) screen freezes about 1 min later. either bsod or resume back normal.

4th problem now: everytime start computer.. it will say : Error no hard disk detected.. but den still manage to load into window =.=
i have a feeling i need to replace alot faulty parts.
please advise a solution.

thanks
*
can send to our shop to check.
nig3l
post Nov 1 2013, 11:12 PM

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QUOTE(zhen^wei @ Nov 1 2013, 10:54 PM)
can send to our shop to check.
*
open back on mondays?
TSzhen^wei
post Nov 1 2013, 11:16 PM

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QUOTE(nig3l @ Nov 1 2013, 11:12 PM)
open back on mondays?
*
I afraid all my technician very busy next week. so u can bring ur PC come only next thursdaytq
nig3l
post Nov 2 2013, 09:55 AM

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noted ty
Xu3r
post Dec 5 2013, 10:24 PM

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even if i did not buy from idea

I can still claim warranty ?
TSzhen^wei
post Dec 5 2013, 11:15 PM

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QUOTE(Xu3r @ Dec 5 2013, 10:24 PM)
even if i did not buy from idea

I can still claim warranty ?
*
yes. we wil charge
mkyo3
post Jan 5 2014, 08:32 PM

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Hello

I have a 6870 Hawk need RMA service.
Bought it 2nd hand from forumer but I have the original receipt dated August-2011

Please assist.

Thank you
TSzhen^wei
post Jan 5 2014, 09:27 PM

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QUOTE(mkyo3 @ Jan 5 2014, 08:32 PM)
Hello

I have a 6870 Hawk need RMA service.
Bought it 2nd hand from forumer but I have the original receipt dated August-2011

Please assist.

Thank you
*
we will charge RM120 .
mkyo3
post Jan 5 2014, 10:32 PM

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OK, can you PM me the details for bank-in and procedures or should I initiate the PM first ?
711726
post Jan 18 2014, 05:41 PM

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Asrock Z77-e ITX, one of the solid capacitor connector was broken(beneath mobo). Still under warranty I think but that will be from Asrock Australia and I don't have the receipt. How much would you charge for everything (repair + postage etc)?

This post has been edited by 711726: Jan 18 2014, 05:41 PM
TSzhen^wei
post Jan 18 2014, 07:50 PM

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QUOTE(711726 @ Jan 18 2014, 05:41 PM)
Asrock Z77-e ITX, one of the solid capacitor connector was broken(beneath mobo). Still under warranty I think but that will be from Asrock Australia and I don't have the receipt. How much would you charge for everything (repair + postage etc)?
*
oversea set can't repair/ claim warranty

human error can't proceed for warranty claim.
711726
post Jan 18 2014, 09:55 PM

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QUOTE(zhen^wei @ Jan 18 2014, 07:50 PM)
oversea set can't repair/ claim warranty

human error can't proceed for warranty claim.
*
Damn have to do it on my own or buy a new mobo? T_T

komag
post Jan 28 2014, 05:10 PM

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zhen^wei

user posted image

This Kingston 4GB DDR2 ram bought from @Lowyat forumer without receipt,it working great about a year,but suddenly pc boot without image on monitor.suspect the ram fault.Can RMA as it has a lifetime warranty ?


TSzhen^wei
post Jan 28 2014, 09:22 PM

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QUOTE(komag @ Jan 28 2014, 05:10 PM)
zhen^wei

user posted image

This Kingston 4GB DDR2 ram bought from @Lowyat forumer without receipt,it working great about a year,but suddenly pc boot without image on monitor.suspect the ram fault.Can RMA as it has a lifetime warranty ?
*
can. if kinsgton ram will charge Rm120.
boland89
post Feb 9 2014, 06:25 PM

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can u help RMA my OCZ SSD??no receipt?
TSzhen^wei
post Feb 9 2014, 09:30 PM

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QUOTE(boland89 @ Feb 9 2014, 06:25 PM)
can u help RMA my OCZ SSD??no receipt?
*
where u bought
boland89
post Feb 9 2014, 09:50 PM

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last year..age of item not 1year yet..
nig3l
post Feb 19 2014, 10:14 AM

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Hi, wanna rma corsair dominator 2gb 1066mhz ddr2 ram.

bought this item 4-5 years ago...

corsair is lifetime right? please advise claiming waiting time as well as charges. thanks!
nig3l
post Feb 19 2014, 01:30 PM

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Bought in selangor receipt lost in space
TSzhen^wei
post Feb 19 2014, 01:57 PM

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QUOTE(boland89 @ Feb 9 2014, 09:50 PM)
last year..age of item not 1year yet..
*
can claim. RM120

QUOTE(nig3l @ Feb 19 2014, 10:14 AM)
Hi, wanna rma corsair dominator 2gb 1066mhz ddr2 ram.

bought this item 4-5 years ago...

corsair is lifetime right? please advise claiming waiting time as well as charges. thanks!
*
QUOTE(nig3l @ Feb 19 2014, 01:30 PM)
Bought in selangor receipt lost in space
*
which shop u bought. RM120 we will charge.
nig3l
post Feb 19 2014, 03:10 PM

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QUOTE(zhen^wei @ Feb 19 2014, 01:57 PM)
can claim. RM120
which shop u bought. RM120 we will charge.
*
tarak remember.. i think all IT

roughly waiting time?

please advise procedure too.. thanks!

i agree with 120
TSzhen^wei
post Feb 19 2014, 04:45 PM

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QUOTE(nig3l @ Feb 19 2014, 03:10 PM)
tarak remember..  i think all IT

roughly waiting time?

please advise procedure too.. thanks!

i agree with 120
*
kindly PM me info of ur ram.tq
skycrawler
post Feb 21 2014, 04:15 PM

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Hi zhen^wei, my crucial M4 SSD is dead and cyntrixtech wont reply me. How much to RMA? Still have one year warranty though. sweat.gif
TSzhen^wei
post Feb 21 2014, 09:10 PM

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QUOTE(skycrawler @ Feb 21 2014, 04:15 PM)
Hi zhen^wei, my crucial M4 SSD is dead and cyntrixtech wont reply me. How much to RMA? Still have one year warranty though. sweat.gif
*
can. RM120 RMA charges.

satmerchant
post Mar 3 2014, 05:44 PM

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can i rma my cm silent pro gold 1200w psu?
can only do postage to u if u can take this to rma
no time to cod
thanks boss
TSzhen^wei
post Mar 3 2014, 07:17 PM

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QUOTE(satmerchant @ Mar 3 2014, 05:44 PM)
can i rma my cm silent pro gold 1200w psu?
can only do postage to u if u can take this to rma
no time to cod
thanks boss
*
can. Rm120
satmerchant
post Mar 3 2014, 08:31 PM

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QUOTE(zhen^wei @ Mar 3 2014, 07:17 PM)
can. Rm120
*
i need to post to ur shop right?
and with all the cables inside?
TSzhen^wei
post Mar 3 2014, 09:15 PM

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QUOTE(satmerchant @ Mar 3 2014, 08:31 PM)
i need to post to ur shop right?
and with all the cables inside?
*
yes. fullset.
and where u bought this.

when u send to our shop. remember to attach a piece of paper with ur full details and mention this is warranty service.
satmerchant
post Mar 3 2014, 10:22 PM

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oic
ok boss
bought from my friend
and he doesnt remember where he bought that
mkyo3
post Mar 7 2014, 04:59 PM

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Completed my RMA for MSI 6870 Hawk. Thank you IdealTech RMA service

user posted image
komag
post Mar 18 2014, 04:31 PM

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QUOTE(komag @ Jan 28 2014, 05:10 PM)
zhen^wei

user posted image

This Kingston 4GB DDR2 ram bought from @Lowyat forumer without receipt,it working great about a year,but suddenly pc boot without image on monitor.suspect the ram fault.Can RMA as it has a lifetime warranty ?
*

QUOTE(zhen^wei @ Jan 28 2014, 09:22 PM)
can. if kinsgton ram will charge Rm120.
*
Received my RMAed RAM today.TQ

iXora.ix
post Mar 28 2014, 07:46 AM

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Hi.

I have the Leadtek GTX 560 brought on C-zone. Receipt included including RMA receipt.
Problem is I had send my gc, 2 times, 1st time I received new rma gc, but few month back, the gc start to artifact. I send 2nd time, also same , artifact. I had been received same gc and they not replaceing with new one.

So my gc can be rma to you?
aizielectreon
post Apr 12 2014, 07:03 PM

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hello, i need to RMAed my gtx460 witout receiot.bought from lyn garage sales...can?
TSzhen^wei
post Apr 14 2014, 08:11 AM

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QUOTE(iXora.ix @ Mar 28 2014, 07:46 AM)
Hi.

I have the Leadtek GTX 560 brought on C-zone. Receipt included including RMA receipt.
Problem is I had send my gc, 2 times, 1st time I received new rma gc, but few month back, the gc start to artifact. I send 2nd time, also same , artifact. I had been received same gc and they not replaceing with new one.

So my gc can be rma to you?
*
QUOTE(aizielectreon @ Apr 12 2014, 07:03 PM)
hello, i need to RMAed my gtx460 witout receiot.bought from lyn garage sales...can?
*
RM120 each case
creep
post May 4 2014, 03:52 AM

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Hi

Can u RMA oem hdd ?
TSzhen^wei
post May 4 2014, 11:41 AM

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QUOTE(creep @ May 4 2014, 03:52 AM)
Hi

Can u RMA oem hdd ?
*
OEM hdd warraty is based on the branded pc/ laptop. u need to send to claim warranty with the laptop/pc. and the warranty life is depends on the pc/laptop brand.
SlamberGamer
post May 5 2014, 01:59 AM

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i have gigabyte gtx 770.. i want to claim for warranty because its broken. i bough it from online seller who got it from his uncle that buy that from taiwan.. can you help me claim its warranty? it have 3 year warranty.. please pm the cost..

This post has been edited by SlamberGamer: May 5 2014, 02:00 AM
TSzhen^wei
post May 5 2014, 06:19 AM

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QUOTE(SlamberGamer @ May 5 2014, 01:59 AM)
i have gigabyte gtx 770.. i want to claim for warranty because its broken. i bough it from online seller who got it from his uncle that buy that from taiwan.. can you help me claim its warranty? it have 3 year warranty.. please pm the cost..
*
normally oversea set can't claim. can pm me for the serial num to try.
will charge RM250
cloudstrife07
post Aug 7 2014, 01:08 AM

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bro zhen^wei, is it possible to RMA my Gigabyte 7950 US set ? I think it's from Newegg.

This post has been edited by cloudstrife07: Aug 7 2014, 01:10 AM
TSzhen^wei
post Aug 7 2014, 11:45 AM

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QUOTE(cloudstrife07 @ Aug 7 2014, 01:08 AM)
bro zhen^wei, is it possible to RMA my Gigabyte 7950 US set ? I think it's from Newegg.
*
send back to newegg. can't help.
Vagabond
post Aug 19 2014, 07:18 PM

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Gigabyte Z68XP UD3
Still have the receipt bought it from Sri Computers, Lowyat.
TSzhen^wei
post Aug 19 2014, 10:03 PM

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QUOTE(Vagabond @ Aug 19 2014, 07:18 PM)
Gigabyte Z68XP UD3
Still have the receipt bought it from Sri Computers, Lowyat.
*
it has 3 years warranty, u check at the back the date of purchase is when.
Vagabond
post Aug 20 2014, 09:19 AM

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QUOTE(zhen^wei @ Aug 19 2014, 10:03 PM)
it has 3 years warranty, u check at the back the date of purchase is when.
*
3/12/11

TSzhen^wei
post Aug 20 2014, 09:33 AM

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QUOTE(Vagabond @ Aug 20 2014, 09:19 AM)
3/12/11
*
can PM me serial number, i try to check.
normally Lowyat Shop will keep alot old stock and not able to sell at current year.
so the warranty life might expired already.

fumakiller
post Nov 8 2014, 07:56 PM

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i have faulty ASUS graphic card..
not sure if 3 years warranty is expired or not?
if i gv u serial number, can u check it?

how much do it cost to RMA?
can i do it by postage?
TSzhen^wei
post Nov 8 2014, 09:26 PM

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QUOTE(fumakiller @ Nov 8 2014, 07:56 PM)
i have faulty ASUS graphic card..
not sure if 3 years warranty is expired or not?
if i gv u serial number, can u check it?

how much do it cost to RMA?
can i do it by postage?
*
PM Me. RM120 charges.

u can send to me by post
fumakiller
post Nov 8 2014, 09:43 PM

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QUOTE(zhen^wei @ Nov 8 2014, 09:26 PM)
PM Me. RM120 charges.

u can send to me by post
*
i think i bought this graphic card from u..
just dunno if 3 years already gone or not..
btw already pmed the serial number
fikry
post Nov 24 2014, 08:14 AM

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Can RMA WD black hdd that i bought in 2011?
TSzhen^wei
post Nov 24 2014, 02:30 PM

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QUOTE(fikry @ Nov 24 2014, 08:14 AM)
Can RMA WD black hdd that i bought in 2011?
*
can. RM150 charges
eden84
post Dec 1 2014, 12:07 AM

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hi boss,can you check this mobo asus P5G41T-M LX S/N: B8M0BX282026 still have warranty or not..thanks
TSzhen^wei
post Dec 1 2014, 11:42 AM

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QUOTE(eden84 @ Dec 1 2014, 12:07 AM)
hi boss,can you check this mobo asus P5G41T-M LX  S/N: B8M0BX282026 still have warranty or not..thanks
*
it is over 3 year right ?
tdl
post Dec 7 2014, 12:04 PM

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Hi there,

Interested on your service.
Had PM me item details with SN.

Kindly check.
Thanks.

silveraden
post Dec 7 2014, 10:19 PM

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i have faulty CORSAIR Gaming Memory (RAM). i lost the receipt. can still claim the lifetime warranty? how about the charges? if above RM50. better i get the new one. lol. btw, u got sell ddr2 ram?
syafiq106
post Jan 4 2015, 04:30 PM

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Hi bro, can u check warranty status for my Asus P8Z77-V with S/N: C2M0CS142440. I Still have the original receipt from retailer however they only provide 1 year warranty. From my reading, asus did provide 3 years warranty for their Mobo range.
TSzhen^wei
post Jan 4 2015, 07:43 PM

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QUOTE(syafiq106 @ Jan 4 2015, 04:30 PM)
Hi bro, can u check warranty status for my Asus P8Z77-V with S/N: C2M0CS142440. I Still have the original receipt from retailer however they only provide 1 year warranty. From my reading, asus did provide 3 years warranty for their Mobo range.
*
this is not serial number. please find other serial number on the motherboard.

G|O
post Feb 15 2015, 05:57 AM

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hi ts, i have a 2tb WD green sata 3.5" hdd which is faulty but warranty expired, can this be repair from your end? thanks
TSzhen^wei
post Feb 15 2015, 09:07 PM

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QUOTE(G|O @ Feb 15 2015, 05:57 AM)
hi ts, i have a 2tb WD green sata 3.5" hdd which is faulty but warranty expired, can this be repair from your end? thanks
*
over warranty period (2years) cannot claim/ repair.
sakit
post Feb 23 2015, 04:45 PM

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How much RM to RMA Kingston DDR3 2GB RAM?
TSzhen^wei
post Feb 23 2015, 04:48 PM

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QUOTE(sakit @ Feb 23 2015, 04:45 PM)
How much RM to RMA Kingston DDR3 2GB RAM?
*
u can go back to the shop where u bought from.
we will charge RM100. tq

Nonetobeknow
post Apr 19 2015, 02:40 PM

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Can this be claim ? i bought in with my pc 3 years ago, do i need receipt for it also ?


Attached thumbnail(s)
Attached Image
TSzhen^wei
post Apr 19 2015, 03:07 PM

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QUOTE(Nonetobeknow @ Apr 19 2015, 02:40 PM)
Can this be claim ? i bought in with my pc 3 years ago, do i need receipt for it also ?
*
RMA charges - RM100 for both ram.
iman_210
post May 13 2015, 03:44 PM

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I hv a razer mako with capacitor issues..need to be fixed. care to share whether i cn make use of your service
SUSekcit
post May 22 2015, 04:35 PM

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MSI R9 280X. Fan making unusual noise. PSU is more than enough juice to power GPU & System. let me know can RMA (replace fan).

nggggg.....sound.
TSzhen^wei
post May 22 2015, 05:33 PM

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QUOTE(iman_210 @ May 13 2015, 03:44 PM)
I hv a razer mako with capacitor issues..need to be fixed.  care to share whether i cn make use of your service
*
over warranty can' t fix it.

QUOTE(ekcit @ May 22 2015, 04:35 PM)
MSI R9 280X. Fan making unusual noise. PSU is more than enough juice to power GPU & System. let me know can RMA (replace fan).

nggggg.....sound.
*
i charge Rm150.
SUSekcit
post May 22 2015, 07:12 PM

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QUOTE(zhen^wei @ May 22 2015, 05:33 PM)
over warranty can' t fix it.
i charge Rm150.
*
y so much...? biggrin.gif

This post has been edited by ekcit: May 22 2015, 07:16 PM
TSzhen^wei
post May 22 2015, 08:44 PM

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QUOTE(ekcit @ May 22 2015, 07:12 PM)
y so much...? biggrin.gif
*
because u not bought from idealtech.

SUSekcit
post May 22 2015, 10:11 PM

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QUOTE(zhen^wei @ May 22 2015, 08:44 PM)
because u not bought from idealtech.
*
laugh.gif sweat.gif ok. so send the GPU to u? lead time for RMA?
TSzhen^wei
post May 23 2015, 10:13 AM

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QUOTE(ekcit @ May 22 2015, 10:11 PM)
laugh.gif  sweat.gif  ok. so send the GPU to u? lead time for RMA?
*
oh, if MSI products will late abit. maybe 1-2 months.

when it done then we will call u.
khin88
post May 23 2015, 03:39 PM

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Hi Zhen Wei,

I would like to RMA my faulty leadtek gtx670. May i know how much does it cost?


Attached Image

Best regards,
Khin
TSzhen^wei
post May 23 2015, 04:12 PM

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QUOTE(khin88 @ May 23 2015, 03:39 PM)
Hi Zhen Wei,

I would like to RMA my faulty leadtek gtx670. May i know how much does it cost?
Attached Image

Best regards,
Khin
*
stated where is the shop u bought
and we charge Rm150.
tq

khin88
post May 23 2015, 07:53 PM

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QUOTE(zhen^wei @ May 23 2015, 04:12 PM)
stated where is the shop u bought
and we charge Rm150.
tq
*
The shop i bought was Cex - closed for sometime already.

How long will it take for the RMA?

I will post to you by Monday.
TSzhen^wei
post May 23 2015, 08:09 PM

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QUOTE(khin88 @ May 23 2015, 07:53 PM)
The shop i bought was Cex - closed for sometime already.

How long will it take for the RMA?

I will post to you by Monday.
*
it is depends on distributor, can PM me the serial num first.

epulrocks
post May 28 2015, 03:26 PM

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hi bro,got a faulty msi hd7850 bought from viewnet.need to rma it but cant wait for soo long time.if send to u for rma how long would it take to get it back?
TSzhen^wei
post May 28 2015, 03:39 PM

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QUOTE(epulrocks @ May 28 2015, 03:26 PM)
hi bro,got a faulty msi hd7850 bought from viewnet.need to rma it but cant wait for soo long time.if send to u for rma how long would it take to get it back?
*
can provide me serial number, and u check at the back the warranty is valid until from when ?
we will charge RM150
JungWoo
post May 31 2015, 07:48 PM

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got a faulty samsung 2.5' ext hdd. unknown date/from . able to help?
TSzhen^wei
post Jun 1 2015, 01:50 AM

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QUOTE(JungWoo @ May 31 2015, 07:48 PM)
got a faulty samsung 2.5' ext hdd. unknown date/from . able to help?
*
no info, can't help.
JungWoo
post Jun 1 2015, 02:46 AM

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QUOTE(zhen^wei @ Jun 1 2015, 01:50 AM)
no info, can't help.
*
Looks like this case also no info.

2nd Case
Forumer: ticke
Bought : 2.5' HDD 320GB Western Digital Scorpio Blue
Date: unknown
From : unknown
Remarks: simply want to try our service
Status: Claimed! posted back to customer
TSzhen^wei
post Jun 1 2015, 08:32 AM

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QUOTE(JungWoo @ Jun 1 2015, 02:46 AM)
Looks like this case also no info.

2nd Case
Forumer: ticke
Bought : 2.5' HDD 320GB Western Digital Scorpio Blue
Date: unknown
From : unknown
Remarks: simply want to try our service
Status: Claimed! posted back to customer
*
got serial number.

epulrocks
post Jun 5 2015, 01:19 PM

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QUOTE(zhen^wei @ May 28 2015, 03:39 PM)
can provide me serial number, and u check at the back the warranty is valid until from when ?
we will charge RM150
*
my msi hd7850 is still under warranty by viewnet, bought on may2013, manufactured jan2013...just wondering how long it will take if rma with u.
TSzhen^wei
post Jun 7 2015, 11:55 AM

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QUOTE(epulrocks @ Jun 5 2015, 01:19 PM)
my msi hd7850 is still under warranty by viewnet, bought on may2013, manufactured jan2013...just wondering how long it will take if rma with u.
*
The rma process depends on msi not us.
it take 1-2 months as usual if msi products.
charge rm150
kerolzarmyfanboy
post Jul 19 2015, 04:33 PM

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hi zhen wei, can you check my Asus r9 280x serial no. first? whether it's good for warranty claim..got artifacts problem here..

i bought it secondhand from a lyn seller who said it still have warranty till 2017

serial no.: E3YVCM025313
TSzhen^wei
post Jul 19 2015, 08:59 PM

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QUOTE(kerolzarmyfanboy @ Jul 19 2015, 04:33 PM)
hi zhen wei, can you check my Asus r9 280x serial no. first? whether it's good for warranty claim..got artifacts problem here..

i bought it secondhand from a lyn seller who said it still have warranty till 2017

serial no.: E3YVCM025313
*
RMA Charges RM150

kerolzarmyfanboy
post Jul 20 2015, 01:34 AM

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QUOTE(zhen^wei @ Jul 19 2015, 08:59 PM)
RMA Charges RM150
*
so is my warranty still good n valid? i don't have original receipt btw

RM150 quite pricey..for rm150, you send a courier to my home to pick up the card?
TSzhen^wei
post Jul 20 2015, 09:49 AM

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QUOTE(kerolzarmyfanboy @ Jul 20 2015, 01:34 AM)
so is my warranty still good n valid? i don't have original receipt btw

RM150 quite pricey..for rm150, you send a courier to my home to pick up the card?
*
RM150 is only our RMA service to help u claim.

all the products not bought from idealtech not entitled for the free warranty pickup and return service.

tq
grunge0890
post Aug 9 2015, 03:02 AM

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hi!

i have a zotax gtx760 amp edition. its starting to die as lately
it has yellow bars during boot sequence or doesnt boot at all.
supposedly i have 5 years international warranty.
but i don't have the receipt. also after i pay 150 for the RMA service.
Will i definitely get it fixed?

thanks!
TSzhen^wei
post Aug 9 2015, 03:04 PM

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QUOTE(grunge0890 @ Aug 9 2015, 03:02 AM)
hi!

i have a zotax gtx760 amp edition. its starting to die as lately
it has yellow bars during boot sequence or doesnt boot at all.
supposedly i have 5 years international warranty.
but i don't have the receipt. also after i pay 150 for the RMA service.
Will i definitely get it fixed?

thanks!
*
zotac? lolz.
go looking for cyntrix which is the distributor.

RM150 also not enough to send to HK for RMA.
grunge0890
post Aug 10 2015, 06:17 PM

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QUOTE(zhen^wei @ Aug 9 2015, 03:04 PM)
zotac? lolz.
go looking for cyntrix which is the distributor.

RM150 also not enough to send to HK for RMA.
*
I have contacted Cyntrix Technologies, these guys are amazingly fast and very helpful.
They got back to me around 1am asking for my serial no. and then just now around 4pm
he said it would be possible and they would handle the warranty claim with ZOTAC directly,
I didnt even buy the card from these guys and i dont have the receipt. But they were so helpful.
I am sending in the card to them tomorrow.
TSzhen^wei
post Aug 10 2015, 06:33 PM

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QUOTE(grunge0890 @ Aug 10 2015, 06:17 PM)
I have contacted Cyntrix Technologies, these guys are amazingly fast and very helpful.
They got back to me around 1am asking for my serial no. and then just now around 4pm
he said it would be possible and they would handle the warranty claim with ZOTAC directly,
I didnt even buy the card from these guys and i dont have the receipt. But they were so helpful.
I am sending in the card to them tomorrow.
*
they are distributor.
ronal00
post Aug 18 2015, 06:46 PM

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Hello can you claim asus warranty? My asus maximus formula v died got receipt. But 1 year pass so i didnt contact shop because its in sabah very far
TSzhen^wei
post Aug 18 2015, 08:59 PM

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QUOTE(ronal00 @ Aug 18 2015, 06:46 PM)
Hello can you claim asus warranty? My asus maximus formula v died got receipt. But 1 year pass so i didnt contact shop because its in sabah very far
*
RM150.
are u the one who bring ur PC come to our shop for checking tat day ?
ronal00
post Aug 18 2015, 09:40 PM

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Yes i am so no discount for me?
TSzhen^wei
post Aug 19 2015, 12:36 AM

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QUOTE(ronal00 @ Aug 18 2015, 09:40 PM)
Yes i am  so no discount for me?
*
i think my colleague did offer u the same. RM150
since the motherboard not from us. sorry
ChocChristy
post Sep 3 2015, 01:13 PM

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I saw this

Status: sent for local repair, since local distributor dont want accept the RMA, stop buy Zotac !!

Zotac is very bad at RMA is it?
TSzhen^wei
post Sep 3 2015, 04:26 PM

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QUOTE(ChocChristy @ Sep 3 2015, 01:13 PM)
I saw this

Status: sent for local repair, since local distributor dont want accept the RMA, stop buy Zotac !!

Zotac is very bad at RMA is it?
*
oh. tat is long long times ago. previous distributor yes. not sure for current. sorry
Belphegor
post Oct 7 2015, 12:41 PM

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Razer can help as well? I have like 3 unit of Razer product want to get it fix. It's old product though.
TSzhen^wei
post Oct 7 2015, 11:27 PM

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QUOTE(Belphegor @ Oct 7 2015, 12:41 PM)
Razer can help as well? I have like 3 unit of Razer product want to get it fix. It's old product though.
*
sorry this is RMA service, not repair service. over warranty then can't fix.tq
nig3l
post Nov 13 2015, 12:50 PM

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Hi, have a HD7970 sapphire vapor x.

Iirc around 2 years+ usage.
Lately keep getting screen freeze but sounds still playing.

Maybe time to claim warranty? Can u assist on this
Please advise tq
TSzhen^wei
post Nov 13 2015, 01:15 PM

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QUOTE(nig3l @ Nov 13 2015, 12:50 PM)
Hi, have a HD7970 sapphire vapor x.

Iirc around 2 years+ usage.
Lately keep getting screen freeze but sounds still playing.

Maybe time to claim warranty?  Can u assist on this
Please advise tq
*
it comes with 2 years warranty only
nig3l
post Nov 13 2015, 02:05 PM

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QUOTE(zhen^wei @ Nov 13 2015, 01:15 PM)
it comes with 2 years warranty only
*
Possible to claim pass warranty? :/
TSzhen^wei
post Nov 13 2015, 09:18 PM

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QUOTE(nig3l @ Nov 13 2015, 02:05 PM)
Possible to claim pass warranty? :/
*
if over waranty life of coz cannot claim.

Cornelius88
post Nov 27 2015, 01:23 PM

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Gigabyte motherboard. Could not be on, might because cpu pin broken? Can rma? Bought this year march
Xfx radeon hd6970 suddenly no display.. Can do also? Let me know the price that u charge
TSzhen^wei
post Nov 27 2015, 01:43 PM

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QUOTE(Cornelius88 @ Nov 27 2015, 01:23 PM)
Gigabyte motherboard. Could not be on, might because cpu pin broken? Can rma? Bought this year march
Xfx radeon hd6970 suddenly no display.. Can do also? Let me know the price that u charge
*
RMA Charges RM150
Broken Pin RM100
master2841
post Nov 29 2015, 02:17 PM

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Gainward GTX 660 Golden Sample. Bought last year from Feiton. Can still RMA?
TSzhen^wei
post Nov 29 2015, 02:41 PM

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QUOTE(master2841 @ Nov 29 2015, 02:17 PM)
Gainward GTX 660 Golden Sample. Bought last year from Feiton. Can still RMA?
*
of coz can. RM150

mkyo3
post Jan 4 2016, 02:48 PM

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Hello is this RMA service still open ?
I need RMA service for a friend of mine.
TSzhen^wei
post Jan 4 2016, 05:53 PM

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QUOTE(mkyo3 @ Jan 4 2016, 02:48 PM)
Hello is this RMA service still open ?
I need RMA service for a friend of mine.
*
what products
mkyo3
post Jan 5 2016, 09:19 AM

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Graphic Card. Asus HD7850. Bought After CNY 2013, March 2013. Receipt already lost. still eligble for warranty ?

The card suddenly wont power up when trying to boot up PC.

I been successfully RMA my GC from here last time, hopefully this time can as well.Thanks.
TSzhen^wei
post Jan 5 2016, 02:12 PM

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QUOTE(mkyo3 @ Jan 5 2016, 09:19 AM)
Graphic Card. Asus HD7850. Bought After CNY 2013, March 2013. Receipt already lost. still eligble for warranty ?

The card suddenly wont power up when trying to boot up PC.

I been successfully RMA my GC from here last time, hopefully this time can as well.Thanks.
*
RM150
joedan
post Jan 5 2016, 02:54 PM

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Hi, I want to send my WD Hardisk for RMA, already check still under warranty.

May i know how much.

Thanks!
TSzhen^wei
post Jan 5 2016, 04:53 PM

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QUOTE(joedan @ Jan 5 2016, 02:54 PM)
Hi, I want to send my WD Hardisk for RMA, already check still under warranty.

May i know how much.

Thanks!
*
RM100
PeacefulDiscord
post Jan 12 2016, 10:16 PM

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Hi bro,

I have a Corsair AX760 that suddenly died. Bought last year August. Can claim warranty? If so, how much are the charges and how long does RMA take?

Thank you
wci98
post Feb 2 2016, 02:47 PM

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hi,

Do you RMA a R9 290x?
TSzhen^wei
post Feb 2 2016, 06:10 PM

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QUOTE(PeacefulDiscord @ Jan 12 2016, 10:16 PM)
Hi bro,

I have a Corsair AX760 that suddenly died. Bought last year August. Can claim warranty? If so, how much are the charges and how long does RMA take?

Thank you
*
RM150

QUOTE(wci98 @ Feb 2 2016, 02:47 PM)
hi,

Do you RMA a R9 290x?
*
RM150
wci98
post Feb 2 2016, 07:17 PM

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QUOTE(zhen^wei @ Feb 2 2016, 07:10 PM)
RM150
RM150
*
got warranty after RMA?
TSzhen^wei
post Feb 2 2016, 09:47 PM

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QUOTE(wci98 @ Feb 2 2016, 07:17 PM)
got warranty after RMA?
*
folow the serial number.
wci98
post Feb 2 2016, 11:01 PM

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QUOTE(zhen^wei @ Feb 2 2016, 10:47 PM)
folow the serial number.
*
what do you mean by follow the serial number?
TSzhen^wei
post Feb 3 2016, 09:17 PM

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QUOTE(wci98 @ Feb 2 2016, 11:01 PM)
what do you mean by follow the serial number?
*
if u purchased item A in 2015 and ask for warranty, then after the replacement returned, then the warranty of cause follow the 2015 date and not start new date lr
wci98
post Feb 18 2016, 10:36 AM

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hi can check Claim Warranty for Powercolor R9 280x. Bought Nov 2014. receipt lost.

How much you charge to RMA it?
TSzhen^wei
post Feb 18 2016, 11:09 AM

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QUOTE(wci98 @ Feb 18 2016, 10:36 AM)
hi can check Claim Warranty for Powercolor R9 280x. Bought Nov 2014. receipt lost.

How much you charge to RMA it?
*
RM200
wci98
post Feb 18 2016, 11:22 AM

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QUOTE(zhen^wei @ Feb 18 2016, 12:09 PM)
RM200
*
after RMA got how long warranty?
TSzhen^wei
post Feb 18 2016, 11:50 AM

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QUOTE(wci98 @ Feb 18 2016, 11:22 AM)
after RMA got how long warranty?
*
follow by ur remaining warranty life.
until 2016 nov
Devil7801
post Mar 16 2016, 12:30 AM

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Hi there, how much did you charge to RMA a Sapphire R9 270x..Bought from Viewnet Lowyat around last year..As I currently live in Kuantan, it is quite inconvenience for me to drive 3-4 hour just to send the card to Viewnet. SO quote me your price includes shipping..thanks
TSzhen^wei
post Mar 16 2016, 11:11 AM

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QUOTE(Devil7801 @ Mar 16 2016, 12:30 AM)
Hi there, how much did you charge to RMA a Sapphire R9 270x..Bought from Viewnet Lowyat around last year..As I currently live in Kuantan, it is quite inconvenience for me to drive 3-4 hour just to send the card to Viewnet. SO quote me your price includes shipping..thanks
*
Rm150 included shipping return to you.

please post to us using poslaju with ur cost.
StDCent
post Apr 13 2016, 08:12 PM

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hello

I have a i7 6700k need RMA service.
Bought it 2nd hand from forumer & I don't have the receipt.
How much you charge to RMA it?

Please assist.

Thank you

TSzhen^wei
post Apr 13 2016, 09:56 PM

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QUOTE(StDCent @ Apr 13 2016, 08:12 PM)
hello

I have a i7 6700k need RMA service.
Bought it 2nd hand from forumer & I don't have the receipt.
How much you charge to RMA it?

Please assist.

Thank you
*
RM200. replacement can get within 7 days
StDCent
post Apr 13 2016, 10:29 PM

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QUOTE(zhen^wei @ Apr 13 2016, 10:56 PM)
RM200. replacement can get within 7 days
*
if got receipt, can get cheaper charge? tongue.gif
TSzhen^wei
post Apr 13 2016, 11:19 PM

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QUOTE(StDCent @ Apr 13 2016, 10:29 PM)
if got receipt, can get cheaper charge? tongue.gif
*
if it is from idealtech, please bring the processor and receipt to our shop to get a new replacement on the spot.

if u bought from other shop, and u still got the receipt, just go back to the shop where u bought from to get the after sales service.
StDCent
post Apr 17 2016, 03:03 PM

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pm detail. thx
TSzhen^wei
post Apr 17 2016, 09:44 PM

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QUOTE(StDCent @ Apr 17 2016, 03:03 PM)
pm detail. thx
*
u can just walk in and PM me to deal. thanks.
StDCent
post Apr 17 2016, 11:00 PM

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Pmed.
Emimarson
post May 23 2016, 11:53 PM

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Hi, I got Asrock B85M-ITX, lost the receipt and box
TSzhen^wei
post May 24 2016, 11:08 AM

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QUOTE(Emimarson @ May 23 2016, 11:53 PM)
Hi, I got Asrock B85M-ITX, lost the receipt and box
*
RM100. just send me the motherboard itself.
Vagabond
post Jun 8 2016, 11:06 AM

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Hello, I have a broken ZOTAC GTX770 AMP! Edition under 3 years warranty. The shop I got it from only covers the first 2 years. How much to get it replaced? I have the receipt.
TSzhen^wei
post Jun 8 2016, 11:57 AM

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QUOTE(Vagabond @ Jun 8 2016, 11:06 AM)
Hello, I have a broken ZOTAC GTX770 AMP! Edition under 3 years warranty. The shop I got it from only covers the first 2 years.  How much to get it replaced? I have the receipt.
*
RM200. can send to me.
Vagabond
post Jun 8 2016, 12:17 PM

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Ok, thanks.
crispycreame
post Jun 30 2016, 06:43 PM

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QUOTE(zhen^wei @ Jun 8 2016, 11:57 AM)
RM200. can send to me.
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Hello, may i know if my graphic card msi gtx 660ti can still claim under warranty?
TSzhen^wei
post Jun 30 2016, 07:01 PM

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QUOTE(crispycreame @ Jun 30 2016, 06:43 PM)
Hello, may i know if my graphic card msi gtx 660ti can still claim under warranty?
*
send me the serial number in PM to chekc
crispycreame
post Jun 30 2016, 07:17 PM

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QUOTE(zhen^wei @ Jun 30 2016, 07:01 PM)
send me the serial number in PM to chekc
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done. check your pm.
kerolzarmyfanboy
post Jul 4 2016, 04:19 PM

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hi, how much for RMA Asus R9 280x dcuii top? and usually how long will get replacement?
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post Jul 4 2016, 04:40 PM

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QUOTE(kerolzarmyfanboy @ Jul 4 2016, 04:19 PM)
hi, how much for RMA Asus R9 280x dcuii top? and usually how long will get replacement?
*
PM me serial number.

owenwong84
post Jul 20 2016, 03:09 PM

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Hi TS,

Just want to ask.
1)If say the warranty is over.. still can proceed with ur service?
2)I got 1 Intel NUC rosak still under warranty bought in KL. But not with me, is in Sabah. Better direct claim with Intel in website?
Interlude
post Jul 27 2016, 08:19 PM

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QUOTE(zhen^wei @ Jul 4 2016, 04:40 PM)
PM me serial number.
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I have the same problem. Same gc. What to do?
cx2531
post Oct 21 2016, 04:52 PM

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i got few hd spoil.any idea?
TSzhen^wei
post Oct 22 2016, 12:01 AM

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QUOTE(cx2531 @ Oct 21 2016, 04:52 PM)
i got few hd spoil.any idea?
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wat brand and model ? still under warranty ?
cx2531
post Oct 22 2016, 10:17 AM

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QUOTE(zhen^wei @ Oct 22 2016, 12:01 AM)
wat brand and model ? still under warranty ?
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i think warranty already expired. got 1 only few days expired.
all is wd brand
ronaldlim91
post Nov 5 2016, 02:57 AM

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hi, would like to request rma services for a gpu, pm
anangryorc
post Dec 29 2016, 08:33 PM

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Hi would like to RMA corsair vengeance ddr3 LP 4gb.

isnazi
post Jan 27 2017, 05:31 PM

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Hi, do u repair external wd element 1tb.. this drive got bad sector and warranty already expired..
quote me the price?
joblessman
post Feb 23 2017, 09:11 AM

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Hello,

I have a GPU GTX960. Lost my receipt after purchase. Would like to claim warranty but not sure if warranty is still available or not. If warranty no available can check if can be repaired?

Anyway to check if warranty is still valid? Or should I drop by your shop to check it?

Thanks.
TSzhen^wei
post Feb 23 2017, 04:48 PM

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QUOTE(joblessman @ Feb 23 2017, 09:11 AM)
Hello,

I have a GPU GTX960. Lost my receipt after purchase. Would like to claim warranty but not sure if warranty is still available or not. If warranty no available can check if can be repaired?

Anyway to check if warranty is still valid? Or should I drop by your shop to check it?

Thanks.
*
can pm me the serial number and brand.
I_buntu
post Apr 4 2017, 09:08 PM

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Hi, please advice to claim warranty for 3TB green western digital HDD.
Lost receipt
TSzhen^wei
post Apr 4 2017, 10:33 PM

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QUOTE(I_buntu @ Apr 4 2017, 09:08 PM)
Hi, please advice to claim warranty for 3TB green western digital HDD.
Lost receipt
*
RM100
hunterpro
post Apr 24 2017, 08:05 PM

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Hi I need to Rma my Seagate external hard drive. Can you help me?
TSzhen^wei
post Apr 25 2017, 11:07 PM

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QUOTE(hunterpro @ Apr 24 2017, 08:05 PM)
Hi I need to Rma my Seagate external hard drive. Can you help me?
*
still under warranty ?
henrytlh
post Apr 30 2017, 03:29 PM

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Hi, I have a Radeon Sapphire R9 390x VGA ATi, it died just recently when i was playing games on it. Date of purchase is December 8 2015. I believe it is still under the 2 years warranty. How much do you charge to post to you, RMA it and then post it back to me? How long will it take? thank you
TSzhen^wei
post May 1 2017, 08:32 PM

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QUOTE(henrytlh @ Apr 30 2017, 03:29 PM)
Hi, I have a Radeon Sapphire R9 390x VGA ATi, it died just recently when i was playing games on it. Date of purchase is December 8 2015. I believe it is still under the 2 years warranty. How much do you charge to post to you, RMA it and then post it back to me? How long will it take? thank you
*
1 month. RM150
xuxhi
post Jun 13 2017, 08:14 PM

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my MSI GTX-1060 3GT OC have issue,i buy on 2016/10/23,,how much does it cost?
#lost receipt
TSzhen^wei
post Jun 14 2017, 09:37 AM

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QUOTE(xuxhi @ Jun 13 2017, 08:14 PM)
my MSI GTX-1060 3GT OC have issue,i buy on 2016/10/23,,how much does it cost?
#lost receipt
*
should can claim. RM120
FarhanAxiq
post Jul 9 2017, 01:15 PM

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My msi gtx 750ti start havng issue, bought december 2015 (dont remember day bought)

How much does it cost to rma

Receipt lost oredi
TSzhen^wei
post Jul 10 2017, 02:04 PM

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QUOTE(FarhanAxiq @ Jul 9 2017, 01:15 PM)
My msi gtx 750ti start havng issue, bought december 2015 (dont remember day bought)

How much does it cost to rma

Receipt lost oredi
*
RM150. can claim
doczul
post Jul 23 2017, 10:41 AM

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Can u quote the price for wd element portable 1tb 2.5inch, rma claim. Still under warranty
klwoon
post Jul 24 2017, 11:12 AM

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how much to claim WD warranty for hard disk? Bought from another shop which no longer exists. Thanks.
TSzhen^wei
post Jul 25 2017, 01:46 AM

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QUOTE(doczul @ Jul 23 2017, 10:41 AM)
Can u quote the price for wd element portable 1tb 2.5inch, rma claim. Still under warranty
*
RM100


QUOTE(klwoon @ Jul 24 2017, 11:12 AM)
how much to claim WD warranty for hard disk? Bought from another shop which no longer exists. Thanks.
*
RM100
klwoon
post Jul 25 2017, 09:59 AM

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RM100 does it include pickup/return from my location (KL)?

thank you.
TSzhen^wei
post Jul 25 2017, 04:40 PM

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QUOTE(klwoon @ Jul 25 2017, 09:59 AM)
RM100 does it include pickup/return from my location (KL)?

thank you.
*
U need hand to our shop or post to our shop.

only our customers can get free pickup and return service for any products sold by idealtech
SUSGreenSamurai
post Jul 25 2017, 10:16 PM

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Can you help me check whether my WD Red 2TB HDDs are still under warranty? The SN numbers are WCC4M5EJ2XHR and WCC4M7JJZ96U. Also do tell me how much will it cost me to RMA with you for the HDDs? Thank you.

This post has been edited by GreenSamurai: Jul 25 2017, 10:17 PM
klwoon
post Jul 27 2017, 11:11 PM

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QUOTE(zhen^wei @ Jul 25 2017, 04:40 PM)
U need hand to our shop or post to our shop.

only our customers can get free pickup and return service for any products sold by idealtech
*
ok, will go this saturday. Thanks.
TSzhen^wei
post Jul 28 2017, 10:54 PM

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QUOTE(GreenSamurai @ Jul 25 2017, 10:16 PM)
Can you help me check whether my WD Red 2TB HDDs are still under warranty? The SN numbers are WCC4M5EJ2XHR and WCC4M7JJZ96U. Also do tell me how much will it cost me to RMA with you for the HDDs? Thank you.
*
both under warranty.
charge RM100 per unit.
mieza
post Aug 11 2017, 03:09 PM

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Wow nice service! Thumb up.

Having this issue "sellers not response to your warranty inquiry" and found this thread. Should buy things from you in the future.
TSzhen^wei
post Aug 11 2017, 11:04 PM

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QUOTE(mieza @ Aug 11 2017, 03:09 PM)
Wow nice service! Thumb up.

Having this issue "sellers not response to your warranty inquiry" and found this thread. Should buy things from you in the future.
*
if possible try to get support from the seller first before ask for help.
Kyle16
post Nov 25 2017, 11:34 PM

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only for item that bought locally ?
what about item that bought from amazon or from the neighbour (SG) ?
klwoon
post Dec 14 2017, 10:56 PM

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Hi,

I sent a WD 1TB hard disk model: WD1002FAEX to your shop for RMA, repair no:2685, please check the status, thank you.
TSzhen^wei
post Dec 15 2017, 11:31 PM

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QUOTE(klwoon @ Dec 14 2017, 10:56 PM)
Hi,

I sent a WD 1TB hard disk model: WD1002FAEX to your shop for RMA, repair no:2685, please check the status, thank you.
*
normally 2-3 weeks. tomorrow i check.
TechnicalGuy
post Jan 7 2018, 03:34 PM

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Hi,

May I know if send in RMA my Samsung SSD which under warranty. Normally how long will it takes?
TSzhen^wei
post Jan 7 2018, 04:43 PM

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QUOTE(TechnicalGuy @ Jan 7 2018, 03:34 PM)
Hi,

May I know if send in RMA my Samsung SSD which under warranty. Normally how long will it takes?
*
2-3 weeks.

syobon2d
post Jan 15 2018, 01:50 PM

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delete

This post has been edited by syobon2d: Jan 17 2018, 02:44 AM
caksz
post Feb 2 2018, 07:29 PM

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Seasonic s12ii 620w how long is the warranty?
TSzhen^wei
post Feb 3 2018, 12:17 AM

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QUOTE(caksz @ Feb 2 2018, 07:29 PM)
Seasonic s12ii 620w how long is the warranty?
*
3 and 5 years. depends on batch
mmuurrllyy
post Feb 5 2018, 10:45 AM

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Hi,

May I know if send in RMA for Ripjaws G.Skill Ram
TSzhen^wei
post Feb 8 2018, 10:33 AM

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QUOTE(mmuurrllyy @ Feb 5 2018, 10:45 AM)
Hi,

May I know if send in RMA for Ripjaws G.Skill Ram
*
RM100
Flayern
post Mar 7 2018, 07:32 PM

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Hi,

Ive lost the receipt for my motherboard. Can I get an RMA for this item?
ASRock Fatal1ty X370 Gaming K4
TSzhen^wei
post Mar 8 2018, 10:50 AM

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QUOTE(Flayern @ Mar 7 2018, 07:32 PM)
Hi,

Ive lost the receipt for my motherboard. Can I get an RMA for this item?
ASRock Fatal1ty X370 Gaming K4
*
where u bought? RM100
bladekiller
post Apr 5 2018, 02:38 PM

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Hi bro, I bought my Leadtek GTX970 from other shop (Vxxxnet) and still have the receipt since Dec2014. Think no more official warranty already. The GC fan is not working now.
How much is your charges to send this for repair?
Sien99
post Apr 7 2018, 11:13 PM

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Hello, I have 1 seasonic x-series 650watt psu need to claim warranty. Don't remember where and when I bought. Hahaha. But manufacturing date is 03/2016. Have 7 years warranty. Can let me know the charges and availability? Thank you.
TSzhen^wei
post Apr 9 2018, 10:30 AM

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QUOTE(Sien99 @ Apr 7 2018, 11:13 PM)
Hello, I have 1 seasonic x-series 650watt psu need to claim warranty. Don't remember where and when I bought. Hahaha.  But manufacturing date is 03/2016. Have 7 years warranty. Can let me know the charges and availability? Thank you.
*
RM150. need some times for RMA
bladekiller
post Apr 9 2018, 04:54 PM

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QUOTE(bladekiller @ Apr 5 2018, 02:38 PM)
Hi bro, I bought my Leadtek GTX970 from other shop (Vxxxnet) and still have the receipt since Dec2014. Think no more official warranty already. The GC fan is not working now.
How much is your charges to send this for repair?
*
Hi Bro, have you considered my case?
tobi1189
post Apr 11 2018, 09:18 AM

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Hi, my Asrock motherboard got broken pins and the shop that I bought is closed down. How much do you charge for this?
ticke
post Apr 21 2018, 03:27 PM

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My crucial ballistix : tactical tracer ram got prob. 4GB x2. need help to RMA. receipt lost...

PC wont start with the rams on mobo.

This post has been edited by ticke: Apr 21 2018, 03:28 PM
yensin
post Apr 26 2018, 10:27 PM

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how much to do RMA for WD hdd??

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