QUOTE(lexcorp @ Jul 23 2010, 08:44 PM)
Overall i'm happy wif my mbp 13 . Very nice and smooth. The most is like the simplicity of Mac. Love it.
But i juz found out that , Mac service is still very bad i mean in M'sia at least. I got a right arrow key problems juz a minor 1 coz it need to apply more pressure to make work.
So brought my Mbp to the mac store to make some minor twitching. And they told me that need to send to service center in singapore la , this and that la. and other store also the same , need to send to service center but its locally. but somehow you have to send your laptop away for at least 4-5 working days.
I'm juz switch to Mac , before this , i'm a Dell users. Dell can get your things fix on the spot. I think thats the best of Dell. Customer service.
Btw i juz got my Mac for not even a week.
I hope apple in M'sia can improve their service in the future.
eh pleaslah how to compete with dell? they sell computers in the hundreds of thousands, their margin is way more, admit malaysians typically will go for the cheapest deal(Dell/Acer), their
as-long-can-use-anything-cheap-also-can attitude is the motivating drive, thats why Malaysia is still a second tier market for apple, and singapore is first because of purchasing power, its not that Malaysians are poor its their mentality, comparatively proton and perodua service centers are verywhere, parts can be ordered within one day or on the spot, but BMW and Mercedez Benz need to order the part from BMW or Mercedez Germany,
so if your car engine spoil wait for 1 MONTH LA, what to do right? this is nothing new