Anyone knows how long does it take for them to activate 4Mbps (Combo) to 4Mbps uni plan. I am wondering how long

The nice lady at TM told me that I don't have to do anything at all and my line does not get disconnected because my package is the same. I just hope that it can be done as soon as possible.

Slip , yeah you should get an upgrade or first time slip if you have submitted and it has been processed.

You'll only see after your phone line is activated and when they transfer in the order. Generally takes 2-5 days after phone line is activated

I am not sure why a lot of folks such as yourself are impatient

Just wait , give them 7 days time. Once their time is over then feel free to exercise your rights. Trust me thats how it works

Currently I am waiting for my application be processed. Its just a simple 4Mbps Streamyx Combo to 4Mbps Streamyx UniPack upgrade and yet my application is still being processed. I am not sure how long it takes for them to process my application , but never the less. I'll still wait (maximum of a week)

They are testing my patience as well. It has been couple of days and my order status is still the same. Its just a simple upgrade and they have not done it. Nevermind , tomorrow I'll go to them and just ask in person on my status and I demand them to process it asap

Anyway , I realized this today that my S is been ticked rather then a X - I am not sure what that means in sams.tm.net.my , if they have changed my package or if I am still in this

But MIPS shows this

I gotta wait and see tomorrow

The thing is that there is no need to do jumpering

I am from 4Mbps to 4Mbps , and its still listed as New rather then completed. The jumpering makes sense if I am upgrading from 1Mbps to say 4Mbps. I am keeping my existing "4mbps package". Its funny how it works

tmpoint setapak is also known as tmpoint titiwangsa

Yes , that place is still there

Okay I went to TMPoint

It seems that my package was in fact upgraded to 4Mbps UniPack (although MIPS shows that its being processed). Nevertheless those who are using 4Mbps and upgrading to 4Mbps , will not get the free wifi modem package and other freebies that TM throw. Basically if you upgrade , you don't get it. Its only meant for new users - in other words you have not applied streamyx before or you've canceled and reapplying

The reason why I did not want to go through the hassle of doing that is that , I got a nice port , I got 218.111 IP , my line is capped higher and pretty much I've a good SNR margin , and the list goes on and on

Basically I am not sure if I am on the 4Mbps Streamyx Combo or 4Mbps UniPack. As for HP , how do I call out and find. She said that well since my account is already "activated" , hp will call me within 14 days from the date I've registered regarding my netbook

Care to explain on how it works exactly. I thought TM folks are the one that should give me the tracking number , etc !

Go to TM point and register. Ask them , if its not in the list. They'll ask , and you're able to register. for instance monash is not in the list and yet I am able to register

Let me repeat what you need to have

1. Streamyx UniPack application form - grab it from TM Point
2. Go to students affair department of your university and get it stamped. Some uni will verify if you're 1st year or 2nd year student before you're given the green light

3. Do provide your photocopied IC and student id (back and front) (same applies to IC) together with the application

The netbook ? Common its a netbook , its not a laptop. Forget it , its not able to crunch a lot of data , its just nice if you want to surf or do something. Its not meant to be a laptop.

Why do you go through agents. They aren't authorised to apply for TM unipack. All they can do is apply for homeline. They get their commission and you...well ....

Again 10" is small , if you just wanna do minor editing its fine.


Just apply for a new phoneline

Again , it all boils down on how you handle. This is why I dont trust agents. I know of good agents , but I just don't go and pick one random agent and ask him to apply. All they care is about commission. If you're thinking of helping the poor chap whos working as an agent just because of your own personal reason. Go ahead , but don't come and complain saying that your application got delayed

There are some good and honest agents , but most of them (sorry to say if you're an agent or sort) are just looking for quick way to make money.

Same applies to my 4Mbps Streamyx case. I just waited for a month or two before requesting them to set me at higher speed as I was getting only 2.6Mbps out of 4. At least now I am getting 4Mbps. Here are some few tips you could use :-

When complaining - be reasonable , dont demand much. Just wait and see what is their reply. Else , take one step further , just don't go straight away on bashing. Most likely they are going to hate you and umm you dont want that - only use on extreme cases

After your complain has been resolved , thank them Thats what I do. I just send one letter to their customer care and cc one to MCMC . This way there will be a healthy relationship

What the heck , my application still has not been processed.

Streamyx upgrade status still shows that my status is being upgraded and they have not even submitted request to hp regarding my netbook


F means Fibre - if you see a green F, it means that jumpering has been done for you as you're using fibre instead of copper. Red means its not done yet

Tick means its okay

Ignore for S , its always crossed , sometimes its ticked. Thats not important

This post has been edited by prasys: May 3 2010, 12:41 PM

Okay I guess its time for me to wait. Rang up TM , very nice lady. She said that well half of their systems are updated with my unipack and other half is not doe fully. What she recommend me to do is wait for this week and after that give TM a call

Im giving TM some time for them to settle my weird case. Half of their systems do show that I am on 4mbps UniPack and the other half still shows that I a m on 4Mbps Streamyx Combo

4mbps ports are different from 1Mbps , so it depends

Anyway if you cancel and reapply , do you have to like get it stamped and to fill up the application once again and things like that.

Im getting pissed already. More then a week and yet they haven't changed my status.

So funny , my application is processed and upgraded. Technically I'll be paying for RM 88 but my application is not fully done. Its funny

If I were you , I would use it

By the way which TMpoint did you register at ? The one over at Titiwangsa ?

Wow they activated yours quite fast . Mine still gets stucked

How do you get your Hyptunes to work and things like that

I'm happy cause my package isnow rm 88. Free netbook is another question la. Cheap netbook is another question. Oh boy , I'm going to get 50% discount as well. It's going to be fun. I'm enjoying every moment they delay my upgrade which by the way is already done.