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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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prasys
post May 10 2010, 06:39 PM

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Just got an e-mail from Streamyx. They were also stunned by their own services

Its funny cause their records show that I've already done the upgrade , both J and S status has been set to done , but status is still New. So basically I'll be waiting for them to give me another call and update me regarding the status.
prasys
post May 11 2010, 08:00 PM

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Great now my status has changed to Pending Jumper. Its funny on how TM does it and give lots of excuses. My god , let me tell you this. If you want , upgrade from lower package to higher. Don't try to maintain your current package. Its soo hard for them to do a simple thing
prasys
post May 12 2010, 06:16 PM

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QUOTE(celciuz @ May 12 2010, 06:15 PM)
They just called up yesterday, I checked my SAMS also jumper is F, but haven't told me when coming sad.gif.

If jumper is F means connected to DSLAM?
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Green F means you're using fibre optic and jumper has been done - Basically if you hook up an ADSL Modem. You should see a steady DSL light
prasys
post May 13 2010, 10:50 PM

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Wow , TM can't even do a simple 4Mbps package change. I am still somewhat stucked in my upgrade status. Kudos to TM. I am not sure why but they can't do a simple change just like that. Jumper everything is done but status is still set to New
prasys
post May 15 2010, 03:36 PM

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QUOTE(lamerz @ May 15 2010, 03:13 PM)
hello guys,

how u all know your account had been fully activated?in my cases i am upgrading from 1MB to 4MB?I already got the speed but when I checked through MIPS it still show application is still in processed. care to advise?

thanks
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Did the tech come to your place and activate ? If so it shouldn't be a problem

Today tech guy came , nice chap , he swapped me to a better DSLAM. Now I am just waiting for the bonuses , anyway my question is that how do you get your userID/password for streamyx zone and for the so-called free 100 songs.

Ive noticed that TM is using Broadcom chipset for their modem. It looks good. It even has WPA2 , WDS and other goodies. It allows you to extend your wifi. I am going to do 3-way wifi extension later on to improve speed and coverage
prasys
post May 15 2010, 04:20 PM

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QUOTE(lamerz @ May 15 2010, 03:58 PM)
prasys: bro, TM emailed it to me  regarding the streamyx zone ID. in fact i got two pass for the id. i guess the ID should be our streamyx ID. which modem that they gave u?I got black Innacomm modem and i found its very hard for my Macbook to connect to it.(unassigned IP). any advise?
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I got the Riger modem , I'll take pictures and show that I've managed to link 2 routers wirelessly. This modem can be used as a client for PS3/xbox 360. Ideal if you want to make your xbox 360 wireless without buying an expensive USB Router or some sort. How long did it take TM to e-mail you , instantly or what. When yours was installed by the way

QUOTE(deShinyDevil @ May 15 2010, 04:18 PM)
just now the technician came and installed the modem. i tot i can get to download songs from hypptunes.com. how can i get the id and pass for that?
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I've the exact same question
prasys
post May 15 2010, 04:39 PM

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QUOTE(dplaya @ May 15 2010, 04:37 PM)
Need to know, do we need to pay for the streamyx installation to the technician that came?
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No need !
prasys
post May 15 2010, 05:04 PM

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QUOTE(lamerz @ May 15 2010, 04:57 PM)
The technician came on last Tuesday and my i got my speed on Wednesday. I also managed to received email regarding the Streamyx Zone on Wednesday.
The innacomm modem is good but I dont find any solution on how to connect my Macbook to it. Any suggestions?I already assigned the fixed IP but it showed no Internet Connection whereas when other laptop that connect to it managed to surf without any problem.
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Try disabling WEP or try changing channels , else you may have to get a good wireless router

I am guessing streamyx zone takes one day eh. I'll wait for it

Those who got from Streamyx mail , when did they send you the mail. Could someone check on that. I am guessing it will take one day for them to update !

This post has been edited by prasys: May 15 2010, 05:11 PM
prasys
post May 16 2010, 01:03 PM

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Okay I checked the e-mail , I got username/password for Streamyx Zone only. But then for the username it was blank and I got two mails for Streamyx Zone instead. Thats kind of weird. Waiting for my hypptalk


Oh yeah , guys - can you go to https://tmbill.tm.net.my/SelfCare/Maintenan...lfcareLogin.jsp and check if you're able to change your streamyx zone username/password !
prasys
post May 16 2010, 01:59 PM

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QUOTE(hello10 @ May 16 2010, 01:10 PM)
can change password only..
actually the streamyx zone id & password is same as ur streamyx id & password..
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Thats only valid for new applicants , for folks like me , TM generates a random password !
prasys
post May 17 2010, 02:12 PM

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Oh this is funny. Let me tell you on those who are upgrading same package (i.e 1Mbps to 1Mbps or to 4Mbps to 4Mbps). In my case it took them over 2 weeks

Like everyone else , streamyx said upgrading will be done automagically. I apply and bam they'll set it to 4Mbps and change package. Well they did just that. They said I would not get the free modem (which is okay with me , like I said. I dont care much about the stupid free modem which they give to us. But then my application really did not proceed , they said its done. But status is still new. Finally after a lots and lots of complain , they arranged a tech to come and he gave the free modem. Basically I got the modem as well , its basically lies within their application system. It will not UPGRADE you to 1Mbps UniPack untill a tech comes. Tech has to activate it manually. Dont ask why
prasys
post May 17 2010, 03:52 PM

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Rang HP up , they said they have my application. It will be processed as soon as possible. They asked me to call by this friday to get my order number. I am pretty happy man

Its just that their system took a long time. Time to compose an e-mail tonight to praise the dedicated staff but to mock their lousy system and most importantly ask for rebate
prasys
post May 17 2010, 04:52 PM

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QUOTE(silrave @ May 17 2010, 04:19 PM)
guys no ppl answer my question de T_T
if i pay le Rm 85 but streamyx tell me 2molo can finish setup streamyx
but if take new line need continue wait
what will u guys choose
if choose use old line then the rm85 can take back?
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What on earth are you trying to say

Wait , the other day you said you were applying for new line and now how come streamyx calls you and says that well if you have upgraded we could have done it ASAP.
prasys
post May 17 2010, 05:08 PM

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QUOTE(silrave @ May 17 2010, 04:57 PM)
haha omg die lo
may be my english not good explain till blur
i also dunno
just now i get a call from TM
then she tell me is it apply for 4mbps
then i say yes .
then she tell me about upgrade
then i ask her i pay for RM 85 for apply a new telephone line + unipack
then she tell me if i just do upgrade to 4mbps of unipack she can settle and make an arrangement let technician come to my house 2molo morning and do the setup
but i tell her i already pay RM 85 for new telephone line she say check then let me know ......
until now no call so i wanna ask u all if i cancel can i get back deposit?
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You sure its a call from TM ? Sometimes it could be call from agents. I got once , saying that 'sir , do you want to apply for streamyx 4mbps' whereas I am already using 4Mbps. Just ignore

Did you register streamyx with your current line , if so then yes. Otherwise they wouldn't bother , I have 2 lines. 1 for streamyx and the other one for normal call in/call-out.
prasys
post May 17 2010, 05:12 PM

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QUOTE(boxer07 @ May 17 2010, 05:09 PM)
talk to hp care

» Click to show Spoiler - click again to hide... «


can get heart attack ...she is too stupid
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Just ignore , carepack needs activation. Call hp malaysia , dont use online support. It directs you to general online HP support. So dont bother. Call the toll free number and ask them. There is a special number for Hp CarePack , call em to activate your carepack or something like that
prasys
post May 18 2010, 09:32 AM

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QUOTE(szaku89 @ May 18 2010, 12:56 AM)
When did you first apply? It took you a long time to reach this stage? haha.
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26th of April and it took them a long time for them to process the thing. They tried updating from their side , the system would not let. Here is a tip , dont bother upgrading from the same package (i.e 1Mbps combo to 1Mbps cooluni or 4Mbps Combo to 4Mbps uni like my case). It sucks
prasys
post May 18 2010, 09:57 AM

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QUOTE(JustForFun @ May 18 2010, 09:54 AM)
If I actually wanna urge them to process my application, can I just call 100 and ask them to make a report with a certain reason ? Boasting of course.
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It depends on individual TM point. Some do take a long time and others , its fast. You just gotta wait. Wait till 2 weeks max , if still no use then you should do something about it. Calling 100 is not a good solution at all
prasys
post May 18 2010, 10:02 AM

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QUOTE(silrave @ May 18 2010, 09:57 AM)
guys i wanna double confirm 1 thing that if is if upgrade from my old streamyx to new unipack is no need wait right ?
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You still got to wait for he installer to come up and install it up for you.
prasys
post May 18 2010, 03:44 PM

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Here are some general tips to get it done. Based on my sour experience

1. Just register and wait. Dont push them during the first week. You can just go and chill for a while. Its recommended to apply for a new line if possible. Upgrading should be considered if your streamyx/phone line is under your name.

2. Push only once you have not gotten any reply from them. Give them sometime , you shouldn't blame the people at TM point but its their slow system which is implemented by the programmer which sucks to the max. In my case the system cant' do an inter-upgrade from 4mbps to 4mbps without tech coming to my place , which I find its stupid.

Anyone interested in hacking the TM stock router , if so let me know. I'll start a new thread and update it
prasys
post May 18 2010, 03:50 PM

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Here are some general tips to get it done. Based on my sour experience

1. Just register and wait. Dont push them during the first week. You can just go and chill for a while. Its recommended to apply for a new line if possible. Upgrading should be considered if your streamyx/phone line is under your name.

2. Push only once you have not gotten any reply from them. Give them sometime , you shouldn't blame the people at TM point but its their slow system which is implemented by the programmer which sucks to the max. In my case the system cant' do an inter-upgrade from 4mbps to 4mbps without tech coming to my place , which I find its stupid.

Anyone interested in hacking the TM stock router , if so let me know. I'll start a new thread and update it
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