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Renovations A Big "NO NO" to this contractor, Bad contractor not to be appointed!!!

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TSBabygal23
post Apr 11 2010, 03:27 PM

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Hi All,

Just an update on the last phrase of my renovation. Today will be the last day on the final touch up before the contractor hand back the house to us, however a very big surprise from him a few hours ago. He did help us to installed a few ceiling fan on the house few weeks back and only now he found out that the fans are not functioning at all due to the wiring problem.

What kind of excuses is this? I really dont understand why didnt he check on the wiring after the completion of the installation and why must he waits until today only he starts his checking.

About the roof tiles that I mentioned on the beginning on this thread. Till this morning, he still havent renew the old roof tiles to the new one. Both my husband and myself are really tired dealing with him and we decided to put a stop today althought there are lots of work havent been completed from his end.

We got no choice but to get another new contractor to finish up the works on behalf of him. Pity the newly appointed contractor that need to clean up the "shits" !!

For those who is currently looking for contractor, please be aware of this guy. You will be having lots of headache if you appointed him to be the contractor for your property.

I really hope I dont have to dislose the name of this company here but sorry to say that, I need to as I'm very angry and unsatisfied with his service ~~~ TOTALLY UNSATISFIED !!!!

Company Name: HT Construction & Renovation
Contractor Name: Tam Mun Kam, aka Ah Kam
HP Number : 012-6706683 or 012-9875548 or 012-5366683


PLEASE BE AWARE, FELLOW LYN MEMBER~~~~

This post has been edited by Babygal23: Apr 11 2010, 03:29 PM
joey85
post Apr 12 2010, 03:44 PM

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QUOTE(Babygal23 @ Apr 11 2010, 03:27 PM)
Hi All,

Just an update on the last phrase of my renovation. Today will be the last day on the final touch up before the contractor hand back the house to us, however a very big surprise from him a few hours ago. He did help us to installed a few ceiling fan on the house few weeks back and only now he found out that the fans are not functioning at all due to the wiring problem.

What kind of excuses is this? I really dont understand why didnt he check on the wiring after the completion of the installation and why must he waits until today only he starts his checking.

About the roof tiles that I mentioned on the beginning on this thread. Till this morning, he still havent renew the old roof tiles to the new one. Both my husband and myself are really tired dealing with him and we decided to put a stop today althought there are lots of work havent been completed from his end.

We got no choice but to get another new contractor to finish up the works on behalf of him. Pity the newly appointed contractor that need to clean up the "shits" !!

For those who is currently looking for contractor, please be aware of this guy. You will be having lots of headache if you appointed him to be the contractor for your property.

I really hope I dont have to dislose the name of this company here but sorry to say that, I need to as I'm very angry and unsatisfied with his service ~~~ TOTALLY UNSATISFIED !!!!

Company Name: HT Construction & Renovation
Contractor Name: Tam Mun Kam, aka Ah Kam
HP Number : 012-6706683 or 012-9875548 or 012-5366683
PLEASE BE AWARE, FELLOW LYN MEMBER~~~~
*
thanks for sharing... really need to aware of this kind of contractor =.=''
chance
post Apr 23 2010, 03:45 PM

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now a day really need be careful to choose a contractor...
for my case my grill contractor was run away until today my auto gate stil got problem... during renovation a new house sure got many story.
last year i also have open a new topic in LYN to complaint a big furniture shop, but the topic only survive in LYN 2 months only, cox it found by her staff, and the big boss call me n threaten me, also her son call me in mid night to kacau me, and the end i jus delete the topic.... but i jus tell the true in here...
4n5 Workshop
post May 1 2010, 03:24 PM

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Before I comment about the contractor, I would like to ask Babygal23 a question: Did the contractor gave you a proper bill of quantities (quotation) and contract by stating what materials/construction method/design to be used? I will consider that as a must to protect "The Owner" and "The Contractor" from controversial issue. Usually "The Client" will require "The Contractor" to state it with a written note either formal or informal but not verbally to protect both parties.

Let me have a very simple example for you (Babygal23);

It's written in quotation: to supply and install plaster ceiling board at the living room. (However it does not state 9mm thk ceiling board or 12mm thk ceiling board -it makes alot of differences in terms of price and quality! conflict usually will occurs in this circumstance)

Prior to the confirmation of the awning design with a written note (catalog, sketches and endorsement from both parties), you could have avoided that.

In the case, "The Contractor" is obviously guilty for all the issues but personally I think Babygal23 is too kind to "The Contractor" rendering "The Contractor" to take advantage on your flexibility.

Yes i think accommodate with REASONABLE issues will be tolerable but not to "wrongly quote" and "the awning count not be done" these kind of issues. You have the right to NOT TO PAY "The Contractor" as what has been written in contract will be the final price and you have the right to ask "The Contractor" to rectify every defects within the liability period of 2 years

Besides, a pre-drafted schedule should be simulated by "The Contractor" to determine the exact work scopes and project duration. This scheme is meant to protect both parties eg. "The Owner" has the right to penalty "The Contractor" for extension of time (Project duration)

I know you (Babygal23) would like to be flexible to "The Contractor" but it's always recommended not to due to most of "The Contractor" will "take opportunity" to generate more income that will cause problems to you.

Anyway, just my advice for you as a person in the industry and I have no intention to "lecture or offend" you but you are partially responsible for the incidents

This post has been edited by 4n5 Workshop: May 1 2010, 03:27 PM
Headlight
post May 2 2010, 03:58 PM

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post his photo here la so that we can be cautious seeing the guy.
khongts
post Nov 23 2010, 08:42 AM

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I would like to share my bad experience with one trade contractor recently.
I think we should exercise extra cautions when dealing with some of these contractors. They can be quite un-etiquette when money is concern. In my case, it is a tiler by name of Chin Thin Fook (Ah Fook) 017-8799240
Yee Tar Tiles Marble Engineering
H 439, Kampung Aman, Seri Kembangan
03-9430997

Meet up with Ah Fook in late Sept this year. Showed him the house and even gave him some dimensions for him to check out. We even meet up a few times at the house for him to verify a few things. It was agreed that I will supply all the tiles. After we have agreed on the price, he asked for a deposit of RM 1,000 claiming that this is so that the owner will not change his mind on engaging him when the time comes to start work. Since I read a good comment from one of the renovation blog, I agreed and paid him the money. He issued me a receipt and I have also got him to sign documents to acknowledge receipt. It was also agreed that he will be personally be involved in the work. That's was the main reason why I decide to engaged him in the first place although his price is slightly higher then the market price. You have to pay higher to get quality workmanship.
As part of the scope of work, it was agreed that he will finish up some of the tiling work for the bathrooms (one day's work) first so that the works on the upper floors can be tidy up. The major works are located on the ground floor.
On early Nov, he finally got someone (his friend) to do up the tiling work for my bathrooms (replacing some damaged wall and floor tiles)
When I asked him to proceed with the tiling work for the ground floor, he asked for 40% of the contract amount saying that this is the industrial norm. Well, since I was convinced that he is trustworthy and a no-nonsense guy, I gave him a cheque for another RM 2,800 on 2 Nov. He got his friend to start work on my kitchen wall. His friend with another helper only work for 3 days and did not turn up for work after that. That was after the cheque has cleared.
I tried calling Ah Fook on his mobile the whole day. He did not answer. Finally when I managed to get him on his mobile, he claim that he cannot proceed with the work. I told him that since he is adamant that he is not willing to finish the job, then he should refund that balance of monies paid less the work done. He then claim that he will only refund RM 500 (although I did not agree that his work done justify RM 3,800 - 500 = 3,300) and asked for my bank account which I promptly gave him. After a few days with no sign of the refund from him, I called him. When I finally got him, he claim that he was busy to go to the bank and asked for a few more days. Now that the few days are up and he still has not bank in the money, I have not been able to get him on him mobile. He does not answer my calls.

Well, this is how contractors can be. So, beware.
Eleganz Concept
post Nov 23 2010, 10:26 AM

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QUOTE(Babygal23 @ Apr 2 2010, 02:50 PM)
We still owe him around RM5k only, the whole renovation comes out to be around RM50k...
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I would say you really so kind to this contractor, can wait for 1 years time only thinking to change contractor, and somemore pay for almost 90%.
ADJ
post Nov 23 2010, 10:37 AM

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QUOTE(Eleganz Concept @ Nov 23 2010, 10:26 AM)
I would say you really so kind to this contractor, can wait for 1 years time only thinking to change contractor, and somemore pay for almost 90%.
*
I would say you really love to rub salt on an open wound as well. what a nice interior designer shakehead.gif
myonedeco
post Nov 23 2010, 12:04 PM

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written quotation, black and white between both parties are good to avoid misunderstanding.
Eleganz Concept
post Nov 23 2010, 12:40 PM

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QUOTE(myonedeco @ Nov 23 2010, 12:04 PM)
written quotation, black and white between both parties are good to avoid misunderstanding.
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quotation is not really enough, if able to attach with a set of lay-out and detail drawing, to show how the thing look and what is the measurement, and sign by both parties, then will be nice.
kelvyn
post Dec 10 2010, 05:32 PM

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QUOTE(Eleganz Concept @ Nov 23 2010, 01:40 PM)
quotation is not really enough, if able to attach with a set of lay-out and detail drawing, to show how the thing look and what is the measurement, and sign by both parties, then will be nice.
*
Well, you are partially right. What you have mentioned can basically be implemented if the house owner is well verse with preparing layout plans and drawings. Not many house owners are well verse in this matter. Then, if they engage a ID consultant, the consultant will be able to provide that. But then it is the cost factor...

Sometimes the house owner just want to carry out some simple reno work which does not involve ID consultants.

I would say that these unscrupulous contractors are giving the industrial a bad name... vmad.gif

I think anyone who have come across these kind of contractors to list them here for the benefit of everyone.
Candice NWW
post Jul 15 2011, 02:05 PM

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Hi all, I'm in the dillema with our house reno contractor too. The wet works started since mid March and it yet to finish still!!! It just the wet kitchen and 2nd floor balcony extension, tiles installments for toilets, wet kitchen, car porch and this took us like ages sad.gif
The uncle always don't show up until we called to check, different unacceptable excuses (bad weather, car breakdown,sick, license need to renew) are given and didn't show the sincerity of apologize when they broke our toilets mirror, cause leaking of water pipe till we found out.
We are still holding about 10k and wondering if anyone can help on how to draft a black n white agreement to defer the payment until it pass the safe period (6 mths?) to ensure the quality of his work?

Our missed Here is WRONG contractor and don't have any black n white
With him earlier on, sad.gif
kelvyn
post Jul 16 2011, 06:03 PM

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QUOTE(Candice NWW @ Jul 15 2011, 03:05 PM)
Hi all, I'm in the dillema with our house reno contractor too. The wet works started since mid March and it yet to finish still!!! It just the wet kitchen and 2nd floor balcony extension, tiles installments for toilets, wet kitchen, car porch and this took us like ages sad.gif
The uncle always don't show up until we called to check, different unacceptable excuses (bad weather, car breakdown,sick, license need to renew) are given and didn't show the sincerity of apologize when they broke our toilets mirror, cause leaking of water pipe till we found out.
We are still holding about 10k and wondering if anyone can help on how to draft a black n white agreement to defer the payment until it pass the safe period (6 mths?) to ensure the quality of his work?

Our missed Here is WRONG contractor and don't have any black n white
With him earlier on, sad.gif
*
Sorry to hear of your bad experience with your renovation contractor.

Not sure about the extend of your wet works. But having started in mid March and to date, have not completed is a very long time.

I doubt very much that your current contractor will agree to your intention to defer payment unless there is an incentive for him or it was agreed to before he started work.
As for the black & white, you could just have this written in English or Chinese or BM depending on you and the contractor. Just a simple agreement with the terms and conditions will do. Both parties sign. If you intend to legalise it, then you should get a lawyer.

This post has been edited by kelvyn: Jul 16 2011, 06:04 PM
weikee
post Jul 16 2011, 06:20 PM

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Need to send for stamping also.
SUSsakura888
post Jul 17 2011, 02:03 AM

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QUOTE(Babygal23 @ Apr 2 2010, 12:54 PM)
Hi Folks,

Just to share my thoughts here and hope that there wont be others who will be "victime" of this guy.

I signed up with this contractor, named Ah Kam for my house renovation at Klang Valley. This renovation is just a simple renovation that includes re-roofing, re-tiling of bedrooms and car porch, concealing of the wiring and repainting of the exterior of house. The renovation started since beginning of Jan 2010 till now. I would consider this renovation a minor to a medium range of renovation that doesnt requires such a lot of time.

The renovation started January 2010 and everything seems pretty okay on the beginning phase. However, during the mid of the renovation after the re-roofing is completed, he claimed that he quoted us wrongly on the price for it. He quoted less by RM2k and which we can top it up. Since myself and my husband hopes the renovation to proceed smoothly without much hassle, so we agreed to top up this amount with an unwilling heart.

Recently, we found out from the house's neighbour that there seems to be some old roofing mixture with the new one on the backyard roof and when we approach the contractor about it, he just pretend he dont know anything about it and kept denying on his act. It proven that how dishonest this fellow is, whereby he thought by mixing the old with the new roof at the backyard's roof, wont be obvious or noticeable by us.

Another problem arised last week, whereby we planned to go for awning at one part of the car porch as recommended by this guy. However, last minute, he gave a lot of reason to support that this awning cant be installed!! Since he is the expertise and we are not, so we ask him for an alternative. He gave us an advise by saying we should have something similar to our neighbour and we agreed to let him proceed.

Suprise, suprise..... I was at my new house one afternoon and I found out that my contractor was installing an awning that is having the different design and different size as what my neighbour had. When I called him up to questioned about why everything is different from what we agreed, he only informed us that he cant have the similar one with our neighour. I'm so pissed out with him so I get another advise from another contractor whether is it possible to have the similar one with my neighour and the contractor said "of course, it is possible" !!! It again proven that, the contractor that I signed up with is not honest in his work!!!

How can a contractor change his mind on the design before he got the approver from the owner? This guy really make me so frustrated and when I questioned him that he should come to us before he installed it and he just gave all sort of nonsense reasons.

Just a cent of advise to those that are looking for contractor for your house renovation, never ever sign up with this fellow with the named of Ah Kam. He is from Puchong Perdana and driving a silver Matrix. His unprofessional way of doing things really pissed me off and now, we are thinking of changing contractor althought we need to incurr more money !!!!
*
why dont u put up his company name instead of ah kam ? there are thousands of ah kam in klang valley...which some are doing renovation. <---- ok, sorry didnt see the later posting smile.gif

Added on July 17, 2011, 2:09 am
QUOTE(chance @ Apr 23 2010, 04:45 PM)
now a day really need be careful to choose a contractor...
for my case my grill contractor was run away until today my auto gate stil got problem... during renovation a new house sure got many story.
last year i also have open a new topic in LYN to complaint a big furniture shop, but the topic only survive in LYN 2 months only, cox it found by her staff, and the big boss call me n threaten me, also her son call me in mid night to kacau me, and the end i jus delete the topic.... but i jus tell the true in here...
*
you should have recorded the call, and the expose them. The next week, you send a LEGAL LETTER TO THE COMPANY, with the reference to the 'EVIDENCE", demanding them for certain obligations. This is to defend yourself from certain people who have done wrong things, earning money through wrong ethics yet still want to harm people. These are the people that gave chinese the bad names to malays...that's why u always see malay are very cautious when deals with chinese.

Added on July 17, 2011, 2:16 am
QUOTE(LittleBear @ Jul 16 2011, 07:24 PM)
I did encountered such a contractor when I needed someone to renovate 3 toilets at home. Job was slow, gave excuses not to come, job was done half way & later on they didn't show up.

Managed to get an Indonesian guy with his wife to complete the job & it was cheap, fast & superb workmanship.  rclxms.gif

Chinese contractors doesn't mean they are good. Next time it's best to ask someone to recommend you a reliable contractor before starting on reno works.
*
yes, agreed very much. These days, chinese are nothing anymore(the fact that they are prone to cheating due to hunger of INSTANT money instead of long term business...which they are silly anyway), in fact same line with indonesians...

the problem with indonesian is their workmanship is not nice, and some are quite lazy...

This post has been edited by sakura888: Jul 17 2011, 02:20 AM
Jo_da48
post Aug 13 2011, 12:07 AM

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I just have an argument with my X-Contractor about the settlement and end up I told him is fine that if you think that the correct amount, as I just didn't want to have any business with him.

The story start like this:-
Initial he job are doing very good and prof way, but once it extentin til second floor, I start noticed problem as the wall a bit slip a side and I has have warmed him and lucky about to get it correct.
After than I have more caustion and end up more correction require lol.
The explore happen when it came to the front gate pillar, as instead of build through concreate it just use brick for the two pillar, hence I contact the gate folk to check whether it could suitain my gate or not (I'm ordering 16F gate), and been advise better use concreate due to the gate size, and normally the fault area is the connector between pillar and gate which causing problem due to the build of pillar. So I have ask the contrator redo the whole thing else I will not pay him. Sure he will *&&^%^*.
After he redo, I noticed that from side view (pillar to pillar), the one whole the dushband is more front than another, hence I complained again and he have to re-cememat the whole thing again...after he done it and it look fine again.
Few weeks later while I discussed with next door, and next door asking my "Adik, why you pillar build funny and side one side?", I ask what you meant? than only noticed from pillar look into the house, it not a line and it go to the door. I used the measurement tape and check. What the hack, front pillar 6 in and back pillar 9 inch, sure it look funny. Than when I complained, guess what answer I got.... flex.gif Your house a slip one side, and I get him 4 letter word and ask him, you solve out or you gone.

After the incident a week, I told him I will put the tiles and paint out from him ...

Today when he called up for the settlement, and told me him done this / that, need charge and so on and all rubbish talk....and basically want extra 1K just to settle the claimed I charge back to him due to the concreate leaking task that I informed him and he claimed not free, and agreed me to ask Indo to get it solve....

So member here, learnning point is
1) Get Black and white and itemize down what the jobs is
2) Even a small task that is agreed FOC or charge, wrote it down
3) review every 2 weeks on the agreement
4) Cheap not meant Good and may need pay extra more just like me...(Extra almost 10K to clear "Shit" for him by other)

Why I pay the extra? 1) With extra 1K I didn't need to have nightmate what he will do 2) 1K to know a guy is expensive but someone is also a good news thumbup.gif , at least I will not further refer him to other people. I also sound the lady who introduce me on the contractor better dont introdce him further.

COmpany name: Walmxx contriction
Name: Wong xx
Phone: 016-3924xxx / 016 - 3611xxx
Base: Serdang

Initial is a good guy but endup is another joker.

This post has been edited by Jo_da48: Aug 16 2011, 12:52 AM
wrb7878
post Aug 13 2011, 12:21 AM

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Hope my contractor din give me such problem. No black and white. All based on trust.
@Adele
post Aug 13 2011, 02:25 AM

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erm..my contractor is indon, don't know how to bind him in contract. i afraid he wont sign also la, coz he also afraid wot..
sl2007
post Aug 13 2011, 09:30 AM

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Hi Adele,

For indon Sub-Contractor, I dont think u able to bind them except u r the Employer who holding they employment pass..

If you using indon SC, u need close monitoring and lots of basic construction knowledge.. If not, sure the works are not done according to Standard Practise..
Gary1981
post Aug 13 2011, 10:09 AM

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All contractors are same, these ppl try to con something out of their cients. So as a client, we have to be alert and able to control the entire situation of reno works.
I using the same contractors with my wife sisters, but I heard she had big argument and complaint abt the contractor. But, I don't have such big issue with the same contractor which only minor matter which I still can absorb. At final day handover key, the contractor boss himself help me clean and wash the entire carporch and till now he haven't collect his final settlement from me..

Also, he is the among cheapest of all contractors. The cheap means bangla price also no near to compete. However, I still deal with him all with black and white especially those progreesive claim..

Contractors are prone to find loop holes of the job scope, if we as client clear with our job scope and these contractors has no chance to make out of these loop holes job scope, hence they will do the job accordingly.
As a client, if we able and know-how to handle them, I believe issue will be minimize.

I told my contractor: whatever things that I had obstructed u not to do, pls do listen to me. I do not sound out does not mean I can't see.
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