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 Bad experience with Senheng

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snoopy5
post Feb 24 2011, 04:59 PM

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8 posts

Joined: Oct 2010
From: Kampar,Perak
i facing bad services from senheng too!!tat was 9 days ago when i found out my DHD gt problem then sent it to them on 15/1/2011.The guy told me need to wait 1 week (b4 tat he sell me the DHD and told me juz need 1-2 days stock will arrived once he made order,i mean WTF when my DHD gt prob need to replace new unit then need wait so long???).OK,tats fine for me,i can wait 1 week as i gt another 2 spare phones 2 use.1 week over,no call,no inform,i go their shop to check it out,the guy told me cant promise me new set DHD will reached in a week!!WTF again,u told me 1 week,now u said cant deliver in 1 week?Such a big company cant even get 1 piece of DHD in 1 week?After tat the guy promise me to call me in 2 days,well,i wait,until now nt even a call!!!Tats fine,coz i m gonna shout at them 2nite at their shop!!
snoopy5
post Feb 25 2011, 10:01 AM

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Junior Member
8 posts

Joined: Oct 2010
From: Kampar,Perak
guys,u know wat,when i m gonna burst out my anger towards those stuff,i gt a message from them,asking me to pick up my phone,tis is EPIC!!!
wonder izzit bcoz i make a complaint on senheng fb official page tat threatened them to response to my case ASAP b4 i make publish tis problem on their wall,same day,after 1-2 hours i lodge a complaint,i get the message!!i feel like zZz...=="
well,is a relief to know tat they r processing my case,better than knowing nth,m i rite guys?but 1 more thing i need to declare,their after sales service is totally SUCKS!after i examine my new phone,they r like dunwan bother me,leaving me there examine myself,after i check all d things,they din even entertain me,din even give me a PLASTIC BEG to put all my stuffs.well, tis is a really bad impression!! REAL BAD!!

 

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