Apr 29 2016, 11:48 AM
QUOTE(hebeeu1980 @ Jan 9 2014, 08:55 AM)
Too bad! Anyway, nowadays they should b better than last time alr.
Bcoz now they got a strong competitor called Harvey Norman.
Nope, it still worse as before. Plus with many lies and blaming others about their incompetence.Bcoz now they got a strong competitor called Harvey Norman.
2014, bought a washing machine from Senheng Online, takes 1month++ to deliver to my house.
2016, bought an Air cond from Senheng Online after thinking it may have improve over time and the help line informed of available ready stock but I had wait for a month and still no delivery, the service is lousy as before, no notification of delivery or any info regarding the things you buy and the help line is almost useless.
nearly a month of waiting and no clear delivery date, cancel the order,been informed that the refund process takes about 7-14 days. waiting almost 3 weeks and nothing. when asked the staff said had refund to my CC a week before, when asked for proof of transaction it is not available and they doesnt even know the bank that they refund to. Kept asking me to wait for another 7-14 days for the transaction to clear.
So as a reminder to others, best to AVOID SENHENG ONLINE at all cost.
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