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 Bad experience with Senheng

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abang_joe
post Dec 1 2010, 11:10 AM

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All this time i read LYN but never register to post... But now i want to say sumthin!

i agree dat Seng Heng staff may b lack of skill or knowlege, bt i think evry1 start from sumwhere... if the staff make mistake, we cn just tell them...

Seng Heng has over 100 outlet (i think is 100, i heard their radio ad b4..) so may b staff training will not b as gud as Harvey norman which have less branch...

last week i went to best Denki at klcc with my gf, staff oso never layan me! at least when i went seng heng shop, the staff come to layan me..

i notice a lot ppl cmplain on Seng Heng fb (doraemon yi post link above...) the admin seem quite friendly.. but i nvr complain b4 so i dun no how fast they response...

What u tink??
abang_joe
post Dec 1 2010, 04:09 PM

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QUOTE(lonely_dream @ Dec 1 2010, 02:11 PM)
Every salesman will only entertain you if you are a potiential buyer in their eyes.They won't entertain you if u are wearing working T-shirt and slipper while you are eye-ing high-end series LED tv...
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emmm .. got 1 time i went sen Q shop (i tink they are same company) after back frm work, wanted to look at 30in TV... but when looking around the shop, d salesman very friendly.. i ask him abt the big samsung LED tv on display, he even got let me demo the 3D functions... maybe depend by branch staff tongue.gif

nt trying to say Seng Heng is d best , but i think every shop has their share of un trained staff too.. play by luck whistling.gif
abang_joe
post Dec 2 2010, 12:43 PM

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QUOTE(sweet_ling @ Dec 2 2010, 12:28 PM)
I want to share my bad experiences with you all! I went to Seng heng last month to buy a Panasonic plasma tv for RM2099 . The sales man give all sort of promises, next day shipping, free HDMI cable, bla bla bla... all sweet talk.

Next day become next week, now become next month ... i am still waiting for my tv!!! hello seng heng, how to become best shop in malaysia if service like this??  vmad.gif
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y nt u try call seng heng HQ... supraman gt post d no...

or try ask at seng heng FB page

http://www.facebook.com/pages/SENHENG/250704828547
abang_joe
post Dec 30 2010, 09:24 AM

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QUOTE(Andrewtst @ Dec 20 2010, 04:23 PM)
Seng Heng | SenQ is my prohibited electrical shop since it opening.

Most of them:
- Price Tag Expensive than others shop.
- Bad Services.
- Bad Attitude.
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got mei? i see seng heng sell at same prices as other shop. i tot its RRP price?
abang_joe
post Dec 30 2010, 01:57 PM

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QUOTE(Matrix @ Dec 30 2010, 09:29 AM)
We only buy below RRP price.  biggrin.gif
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i ask their sales man for DESIRE HD offer , they give rm2249 member price - rm150 rebate - rm99 car charger - rm99 blue tooth headset = rm1901 value ! rclxm9.gif

( hehe, 1901 is my fav hot dog brand icon_rolleyes.gif )
abang_joe
post Dec 30 2010, 02:47 PM

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as long as satisfy wif purchase, i tink is ok ... since new tv seem like released almost every month anyway hehe tongue.gif u buy electronic item these days, 2day new tomolo become old model oledi ...

 

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