hahaha so are you encouraging ppl not to apply ? lol actually what you said is true however there are still ppl with passion for the job if you want it as a 'WORK" then do not join the hotel industry as you will be ELIMINATED in NO TIME ~ however if it's for the Passion and Career it will be different story as all job has their problem to face.. if you have the passion and burning spirit then you will overcome the all problem..
cheers

This post has been edited by Kelvin5717: May 31 2011, 10:24 AM

I am a Hotel Management student and so far, I think the hotel line is booming and I must say I am glad I chose this course. I have been through 2 internships and maybe that's a little too early to say I love the hotel industry but hey, which company is perfect?

You need passion. This I totally agree!

any1 can giv me sum opinion. I studied hotel mgt until adv. dip and I also hav Degree in business...and hv wrk in corp company for abt 2 yrs ++ consider want change field... do u guys agree/suggest i join bck hotel?

it has been a while since i last trained in hotel... i not sure the pay now... as i knw is base on service point. Is it now still da same? If i were to join can i get fixed salary? I mean not to get the (basic salary + service point) = our salary?

is all hotel... the pay is da same regardless 3-5 star hotel... 4@5 star hotel the pay ok or not?

If i were to join is it still da same , i hv to get the (basic salary + service point) even i hv wrk experience in corp company? can advise me? Is 5 star hotel offer fixed salary? whoever knw and clear abt this kindly to share... 10s

nope. five star fixed salary is for assistant manager onwards. i knew it cause i had work at rank 1 five star hotel among the five star hotel.

oh as i knw mid level like duty manager they also get fixed salary... the salary ok? but i think need many yrs to get this mid level post

interesting views from both aspiring hoteliers, non hoteliers, and hoteliers.

im a hotelier myself. took the usual route, after spm, went for college, get your paper qualification,then embark on to work. ventured firstly into front office, take home pay approximately rm900 per month (basic + service points). KL based, year 1999.
8 years later, i became the director of sales & marketing for a city hotel in brunei. todate, I have been holding this position for about 4 yrs ( in various hotels and various locations).

KL 5 star hotel market pay for a director of sales & marketing = +- rm10k per month+ perks (free meals, free laundry, free usage of gym, allowances, signing facilities, etc)

At present, the market pay for a director of sales & marketing for a 2nd tier city in china, 5 star chain hotel = +- USD5k per month. not also to mention other perks like housing allowance, free meals, laundry, etc, basically your basic needs are taken care of, and also annual return ticket to your home country.

A General manager for a 5 star hotel in 1st tier city china can fetch about USD10k a month, and usually comes with family package.

is this the best paying job in the world? No. my younger brother who is an actuary is paid SGD6k per month in singapore, at the age of 23. And im sure those working in oil rigs are paid even higher.

can a hotelier lead a comfortable lifestyle and retire with sufficient funds for a decent life? a definite YES.

Not everyone is cut out to be a hotelier. But ask MAJORITY of the hoteliers you know that have ventured to other industry, chances are they will still want to come back to the hotel line.

hmm it depends on which hotel ur going

in kl only a few hotels that has high salary for entry level staff
i work at one of those hotels as a waiter and every month.. i earn an average of rm 2.1 k .. after deductions

right now i jump to another hotel as a captain and earn around the same

so basically u just have to find the right hotel for u if u r looking for a decent salary for entry level

hi all...

the hotel industry is for people who WANT to serve others.... the MAIN passion is in the SERVICE provided by you to the paying guests... not the paycheck at the end of the month... although it helps to earn enough to cover your expenditures...

my story is as such : i'm currently in my mid-30's and had left the hotel industry some 12 years back.. I had to restart my "office" career from the bottom 1st as accounts assistant then accounts supervisor then moved to the Six sigma team of a major MNC... I left because i was bored... staring at presentations all day presenting them the next, talking to people on the phone all day and solving all sorts of problem for the company and what do i get.. a pat on the back and a "Well done!"... NOW, i am itching to get back into the Hotel industry now... for me ( and i believe others here agree ) there is no job out there where you get self-satisfaction (and a sense of accomplishment!) when you execute your duties and get PRAISE and LOYALTY among your guests...

In the late 90's i was part of the opening team in a 5 star hotel in Singapore (it was an international chain that left the global market in the 80's and came back into Asia under a different name... the chain is "linked" to a celeb!!).. we were unknown and many of my colleagues who embarked in the opening left (some for greener pastures, some because they were lazy!!).. i was attached to the F&B dept and deployed to the "Coffeehouse".. its a slightly different concept than normal hotel coffeehouses.. seating capacity 300+ indoors and 100+ outdoors (more like the hotel corridor than under the sun/moon)... when you're surrounded by 4 big chain hotel who's been there for years ( i mean more than 10+ years) and you enter, people don't give you much of a second look...
BUT our staff (those who remained..) took the extra steps of promoting our coffeehouse (and ultimately the hotel) wherever we went on our off-duty hours... Mind you 75% of the staff are malaysians you know...
go to the foodcourt, strike up a conversation with the person(s) at the next table (of course you must pandai lah.. otherwise people think you siao!) and ultimately mention your restaurant..
go to the clubs/pubs/other peoples restaurants and spread the word,
go to retail shops and window shop and drop the name of your restaurant...
go to the beach, mingle with other people mention your restaurant and hotel...

gosh!! there's so many ways to promote your place of work (and its the only job you can do that, where others can actually visit you!!)... you'd be surprised how it pays off!! within 6 months of opening, the restaurant averaged SGD$350k per month (thats running @55%-60% of capacity) we averaged ~SGD700k a month after a year of operations... thats only our outlet btw... i didn't feel the need to move around within the hotel much because my passion is in food and how i want others to enjoy that with me... although management stuck me in a rotation program that saw me doing front office, concierge, banquet, room service and housekeeping at least 6 days in a month for 9 months... Cross-training they called it..
Anyways i started as a Junior Captain and when i left 3.5 years later i was a newly minted Asst Restaurant Manager (i left before being confirmed)... Medical reasons made me stop F&B (i threw my back out, couldn't stand for more than half an hour let alone carry trays and stuff)... didn't want to move to other departments as it wasn't as exciting...

the moral of the story is to be a passionate hotelier you must let it encompass everything about you, eat, breath, live, sleep and talk hospitality... upselling, cross-selling, repeat business, entertain, engage are all keywords in a hoteliers dictionary... i.e. if you want to be successful and happy..

Examples:
1)if a customer consistently comes to your restaurant for lunch and dinner then suddenly appears regularly for breakfast... you'd be surprised to find out that your service during lunch and dinner encouraged him to recommend all his clients to stay at your hotel instead of your competitors.. thus his appearance during breakfast to meet his clients...
2)a group of regular customers (from an advertising firm) at a neighbouring watering hole (a well known German micro-brewery) change their weekly meeting place to your place instead... because you entertained a client of theirs so well that they continued to patronise your restaurant... plus we "entertained" them... nothing dirty hor...
3) Have the best Sunday Brunch in town with a solid CONFIRMED booking for upto 2 months in advance... Why? because we were the first to have a children's corner with FREE nanny service so that their parents could eat (and drink, mainly drink) peacefully..

All this came about because of the passion exhibited by ALL the staff in the outlet (including the trainees that was attached to us) some of them are in high positions in their home cities (Jakarta, Bandung & Bali)...

These are all the positives of the career in a hotel, no denying there are negatives too but why dwell on them and make yourself miserable... There were times when we had to handle ~1100 pax during breakfast service saja (6.30-10.30am)!! But when you see the tip being distributed at the end of the week!!! SMILES!!!! A month could match your gross salary!!

If you decide to enter the world of hospitality, enjoy your journey UP the ladder!!

Re-reading all the above makes it sound like i'm cheerleading my own past career and hospitality in general... but heck i am proud to have been part of a dynamic industry and seriously wish i could get back into the thick of things... although my wife would have something to say about that..!!

I wish I could have read this 4 years ago so I won't take Hospitality and Tourism course. Now a Degree holder and I got an offer around 1.3k+. ~.~'' as a fresh graduate. To all the people who think about doing Hospitality and Tourism course, make sure you think 10 times before doing so. Speechless after these 4 years.

This post has been edited by lsy_vic: May 19 2012, 03:35 PM

Agree.... hotel industry is not for everyone.. in term of pay wise it is very low wages unless u r in high mgt level position.. i have personally spent 10 years working in hotels as bellboy, front office assistand, guest service officer in sarawak, KL and spore... finally decided to change job to work in oil and gas in 2005.. currently work as a senior technician in oil company in singapore earning SG$130K per annum (RM390k) including overtime+ bonus + CPF...... a far cry from RM24k per annum max working in hotels.... work wise is only 15 days work per month compare to 6 days work per week in hotel..... lucky i made the wise move when i was younger or else i will be stuck in the hotel industry... currently own 5 property ( 1 bungaloo, 4 condo) in JB and KL. 4 car ( 2 SUV, 2 sedan)... my education level is only a diploma..... my current job pay is equall to a hotel GM pay in malaysia... and when i retired in anowther 10 years i will have few million ringgit i my bank acct....

This post has been edited by KH5157: Jul 24 2018, 10:10 PM

well working in Hotel industry is kinda stress up..
too much "free" OT.. I mean cannot claim one
seniors tend to "bully" those newbies... then don't forget about office politics... those "near" to boss is looked after well..

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This post has been edited by starry-starry: Sep 19 2019, 10:14 PM

Any Hilton staff here?Just curious to know