lol is that you that u are refering to? sigh..pity u then... i can said if u use up 9years to be promoted to assistant manager with 2.5k starting salary most probably because u are incompetent... i spent 2+years in hospitality and promoted to supervisor.. now 3years i place my resume in jobstreet, jenjobs & pitchyourtalent and got offer training exec last year (while i;m stil 2+years) this year a duty manager & a senior reservation supervisor that one of them offer me 2.5k same as ur pay but i rejected cox i'm looking to change to sales divison hopping for sales manager post with min 2.8k-3k pay, keep me finger cross ( note i'm only 3years & 1month up to today)

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Added on March 8, 2010, 12:05 pmPenang, if KL i think entry lvl manager can get easily up to 2.8k-3k

This is where the fun part is... i love this challenging task as to solve guest complaint and then delighthing them turning from complain guest into one of our most loyal guest.. i felt very satisfied when i manager to solve

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Added on March 8, 2010, 12:09 pmIt's all bout the passion and keen interest..other wise think twice

This post has been edited by Kelvin5717: Mar 8 2010, 12:09 PM

I'm already a tour guide, just get my license few month ago, still newbie.

You need to apply from MOTOUR and then take the course(around 6month) and finally the exam... Some college are offering the tour guide course as well..

*3k is average salary for Malaysia, but in the reality still lot's of people are earning much lesser than 3k....

This post has been edited by skon9: Mar 8 2010, 12:11 PM

When I was placed in FO, there was this customer from the States who made a complaint. There were several things that made his stay unpleasant and he's a VIP guest. What I liked was that - when the manager offers to give him a discount and some complimentary vouchers, he declined and said, "I am complaining to you because I want you to know what went wrong. I'm not interested in any sort of relief that you offer me, I only want to notify you that these problems happened."

Boy, wasn't I impressed. Malaysians usually complaint because they wanted some sort of compensation in return.

i have a question. for me who graduating soon as a degree holder major hospitality management. this is what come into my mind

-since working malaysia, some of you think is pretty low. why don't try to work at oversea and the pay (should be the same). and while you save working overthere, you convert back you still get earn. beside that, you got the experience working at oversea.
- this is jst my opinion, if is not true pls notify me or correct me.

Different for everyone. Although you earn more overseas, your expenses is also higher there (eg. rental, food, entertainment etc). You need to be frugal to save money.

There are those with family locally and wouldn't want to work in foreign land. Plus, if you plan to go either Australia, US, UK etc your English better be fluent.

it is true that, pretty hard to save at oversea, so do in malaysia.

working in foreign land, it depends on the candidate whether to work or not...

certainly is true that, english need to be fluent, but we as an asia especially from malaysia have the language advantage by knowing several languages.

erm,i not referring to myself but i referring to a assistant manager who i meet when i internship at one of the top hotel in malaysia own by the richest guy in malaysia. that guy know SOOOOO much things and yet still need to wait 9years to get a peanut salary and the working time is like from 11.30am until 1am. No life at all. btw, that guy work at fine dining restaurant 1...can u guess how much wine and food that he know??i really feel sad for him that why i realise that im not suitable to work at hotel industry. i don't want to get AVERAGE SALARY!!

Yes, we have the advantage of speaking and understanding several languages yet if one can't speak well in English (again, if the choice of country is mainly English-speaking) where most of the guests are indeed English speaking, there is a chance they will only hire this person as a back-up or will not hire at all ^^;

Hmmmm must say here that this guy sounded professional. However... from another POV, he may be earning peanut salary but he enjoys what he's doing and he's comfortable with it. His pay is more than enough for him to carry on and he isn't complaining

Working in the restaurant, he may be getting generous tips (especially in fine dining and where you served the customers well) as side income. It's not as peanut as you may thought sometimes

erm,maybe he really like his job but i don't think he is earning alot. after divide the tips, one only get around rm400-500. yaya,he is really professional but i din use the word 'professional' on him cause it cant really describe how professional he is in that situation. imagine that he remember all of the wain in a fine dining restaurant...=.=''

well, nowdays has change. furthemore in malaysia here, not many people are giving tips. 2ndly, why would the customer give tips when the hotel already charged them 10% service charge?

It did happen the old times i guess, but not now. For those who are working in the Hotel, they will know. I have work before in 1 of the 5 star hotels in KL for about 3 months, and not a single customer give tips.

is true also. but aging of baby boomers, and they tend to travel oversea. on top of it, there is an increase of asia country visiting english country (especially from china, hk, taiwan, japan)

newbies here to this interesting topic of discussion & point sharing. Basically, what are the perks being normally offered in the hotelier line besides getting a basic paid? any mobile phone or car maintenance allowances etc.?

[quote=sweet_pez,Mar 9 2010, 09:07 AM]
Yes, we have the advantage of speaking and understanding several languages yet if one can't speak well in English (again, if the choice of country is mainly English-speaking) where most of the guests are indeed English speaking, there is a chance they will only hire this person as a back-up or will not hire at all ^^;
Hmmmm must say here that this guy sounded professional. However... from another POV, he may be earning peanut salary but he enjoys what he's doing and he's comfortable with it. His pay is more than enough for him to carry on and he isn't complaining

I remember my senior told me, one language has extra certain allowance.. ie: 500 or 1000? but nt sure..

From my personal opinion.. working in hotel is not easy.

I have repeated this many times. In tourism/hospitality industry, Its mostly for people with passion in service.. If you want to make a big money in short period of time, then this industry is definitely not for you..

Other than low starting pay, you have to work long working hour/no holiday during PH, facing all kind of faces and people.. Its very challenging industry..

Agreed with you SKON9....

[quote=superdeemon,Feb 2 2011, 10:26 AM]
newbies here to this interesting topic of discussion & point sharing. Basically, what are the perks being normally offered in the hotelier line besides getting a basic paid? any mobile phone or car maintenance allowances etc.?

[/quote]

Depends on position. If you work in service line where 100% of your time is inside the hotel, why would you need mobile or car allowance?

As for sales position then yes, there'll be travel allowance (petrol). Again, it depends. If it's conference/ banquet sales then you don't really need to travel much because most of the arrangement is done in the hotel. In fact your customers are the one travelling to look for you in order to visit the venue and confirm settings etc.

The perks? Lunch for staffs at the cafetaria are usually FOC. Sometimes dine-in at the hotel under company charge etc. Hard to say exactly what are the perks, highly dependent on department, position and the hotel chain.

[quote=leo_gaga,Feb 2 2011, 07:50 PM]
[quote=sweet_pez,Mar 9 2010, 09:07 AM]
Yes, we have the advantage of speaking and understanding several languages yet if one can't speak well in English (again, if the choice of country is mainly English-speaking) where most of the guests are indeed English speaking, there is a chance they will only hire this person as a back-up or will not hire at all ^^;
Hmmmm must say here that this guy sounded professional. However... from another POV, he may be earning peanut salary but he enjoys what he's doing and he's comfortable with it. His pay is more than enough for him to carry on and he isn't complaining

I remember my senior told me, one language has extra certain allowance.. ie: 500 or 1000? but nt sure..

From my personal opinion.. working in hotel is not easy.

[/quote]

Honestly I have no idea about language allowance. It's the first time I hear of something like this...

If you are in front office, and you work for a leading hotel, your pay is not just merely thousand over. On average, you can get more than 2k minimum. And if you are hardworking too, you get even more. Besides basic salary + service charge, you get to upsell the room, and from there, you get commission.
But, there are a lot of things to consider. If you are just looking for a job, this is not for you. Your life is basically IN the hotel only. Festivals can be celebrated, but with your colleagues

how about employee/employer job grading? are the grading standard across all hotels in m'sia? eg. b1 or c3 or e3 etc...or anyone can list the whole grading down here to enlighten any individual who would like to take this as their career?

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for other vacancy please visit official site http://www.furama.com/bukitbintang/career/

For the right candidate, we offer an attractive remuneration & benefits package. Interested & suitably qualified candidates are invited to send their detailed resume together with a photograph to:- kelvin5717@gmail.com

Hotels are seriously underpaying their staffs. It is extremely difficult to get an admin position for a degree holder fresh graduate.

Don't take up hotel management unless you don't mind tolerating all types of customers.

Some might even throw cutleries to your face if you are in the service side. This happens to ALL hotels (4 star, 5 star)..The worse part of it is that you gotta maintain composure eventhough you are faced with that situation.