Hello,

I understand you're concerned about "Saving Private Ryan".

Unfortunately we're still working with the manufacturer for a solution on how to receive a replacement copy.

we'll contact you soon by e-mail to explain how to get a new disc for free.

Thanks for your patience and understanding while we resolve this matter for you. We look forward to seeing you again soon.

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Best regards,

Rupa SAmazon.com

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Amazon's 2nd replied about replacement copy:
Seem like still haven't reach final arrangement with Paramount. 

money receive already lo..
who care what happen next

I haven't    I only tried to implied to them I want 100% refund.    Are their really want me to write to them 3rd time to claim 100% refund explicitly? 

Since you guys got SPR for free, sell to me RM50 I take

Which one do you think better? Sell it to you for RM50 or get US19.99 + shipping fees refund? 

get refund and sell it out..hehe
tell them ur fren get 100% refund..why not u?
use upper case letter...

my BD when wanna arrive.

was reading BD Thread v3. and people there said they use standard shipping 10 days already arrive.. my one already near 2 weeks...

shipped 5th may expected 11 June.. what da....

I wanna take my BD to a friend's house, he got Samsung LED but watch normal astro

my BD when wanna arrive.

was reading BD Thread v3. and people there said they use standard shipping 10 days already arrive.. my one already near 2 weeks...

shipped 5th may expected 11 June.. what da....

I wanna take my BD to a friend's house, he got Samsung LED but watch normal astro

UPPER CASE PLUS EXCLAMATION MARK!!!!!
**cabutzz

need to inser some vulgar words or not?   

need to inser some vulgar words or not?   

Which one do you think better? Sell it to you for RM50 or get US19.99 + shipping fees refund? 

Never get inspired with usage of indecent words when approaching customer service.
Always use flowery words to gain something you intend.

replied from amazon UK regarding my SPR situation........ 

When sending a replacement for an damaged item, we usually request that you return the original  item to Amazon.co.uk within 30 days of the date on which Amazon.co.uk confirms we will issue a replacement. However, as the cost of returning the package is in this case prohibitively expensive, we ask that you keep the original item with our compliments. Perhaps you would like to donate it to a charity in your area if you feel it would be appropriate to do so. There will of course be no additional charge for the replacement order.