Hi Bro, I suggest you send it straight to their Service Centre to inquire. They will be able to provide you on the spot estimated charges. If you are a CPS member, then there will not be any service charges.

*if item still under warranty, then free
*also note to register your item @ canon.com.my you might get additional warranty.

Hi Bro,

Just a bit curious, the RM 279 is for Parts only right and is not inclusive of the service charge?

Reason why I asked is because, since 550D is a new camera, the service charge should be lifted.

Hi Bro,

From what I know, error 01 is because the lens and body lost contact. Does the body shows the same error message with other lens? If not then it could be that your lens contact point is dirty. If yes, then the body contact point is dirty.

From my experience as a computer techie, you can try using alcohol with cotton bud and clean the contact points.

p/s: Do this at your own risk. Please do it carefully & do not spill any alcohol in the body or lens.

You can call canon and inquire the pricing, better yet bring the item there for them to check. They will quote you an estimate price. If you decide not to do, then there will be no charges.

Hi Bro,

I heard for CCC it will take a few weeks longer as they normally send in by batch. If you can wait, then its fine. If not I suggest you send to premba, it's way faster

Great idea, please do share with us the detail charges (if any, that is)

This post has been edited by celicaizpower: Jan 5 2011, 11:58 AM

Hi Bro,

Alcohol as in 100% Pure Alcohol, the Electrical Cleaner that comes in Yellow color cap and normally can get from any electrical shop. Not the Alcohol like JD, Chivas and ...

Try asking Alcohol for cassette head cleaner.

Another way is to use cotton bud and rub on the copper point on the back of the lens. however with added alcohol it will have a better cleaning properties. Thus giving you a higher chance of better cleaning.

Alternatively, you can send to Canon

Aku pun melayu daaa...

Hi Bro,

By right it would be better, the sharpness of the picture is also determine by the lens. I suggest you send your lens for servicing cause it's rare that the sharpness is due to the body.

Do let me know which one still has warranty.

Hi Bro,

below is the info you looking for: (yeah they are not open on Saturdays

CORPORATE HEAD OFFICE, SHOWROOM & SERVICE CENTRE
Block D, Peremba Square, Saujana Resort, Section U2,
40150 Shah Alam, Selangor.
Tel: 603-7844 6000, 603-7845 0055
Fax: 603-7845 0505
E-mail: helpdesk@cmm.canon.com.my
Office operating hours: 8.30am - 5.30pm.

Please take note:
Our Customer Care Center(Collection Counter) located at our Head Office in Peremba Square, Saujana Resort, operates from 8.30am - 7.30pm (Monday - Friday). While our Customer Care Center (Collection Counter) at Canon’s Branch Offices operates from 8.30am - 6.00pm (Monday - Friday).

Hi Bro,

For canon, it is best if you can send to canon premba. I am not saying that they are the best, but they are the manufacturer.

For others, I recommend you send to YL as they are amongst the cheapest for camera or lens servicing.

http://www.ylcamera.com.my/

Hi Bro,

Basically you can send it to any Canon certified dealer. Easiest are in Mid Valley. However it will take an additional 2 weeks on top of the time it takes Canon to fix it since they will still send it back to Premba.

Any Canon authorized SP will provide service and repair. However it is faster if you send it to Premba Square since that is the Canon Service Centre. Other dealers or suppliers will take additional 2-4 weeks extra since they will also send it there.

Great price! I sent my 90-300mm there for fungus removal... they charged me RM 90.

Where did you send it to?

Actually it is not covered by Canon after the warranty is over, during warranty they will just help you do it.

However, you can get this done for free. Canon every once a year will do a FREE SERVICE (refer below) at Mid Valley Convention Centre. But I forgot they do that on what function. isk..

*Sensor Cleaning
*Lens Cleaning
*Software/Firmware Upgrade
*Sensor Calibration (Only if required, decided by the Technician)

best to send it back to a CSC. If other than CSC, you might want to try a shop in AMCorp mall. their repair prices are quite competative.

the one inside & not the one at the main door... I cant recall the name... haven't been there sometime dy..

Wow, that's rare.... you are the 1st to kena this as far as I know... anyway good to know you have your camera back in working condition

This post has been edited by celicaizpower: Jul 22 2014, 02:36 PM

As far as I know, no.

You can call them and ask anyway

Price will be close to buying a new set. nevertheless, best to just call them up and ask bro

then the next best thing is to actually go there.

Best time to call them will be right after their opening hours.

Service Charge:
RM 120 (This charge does not include the cost of spare parts, if any is required)
Minimum charge of RM 30 if a customer cancels servicing.

For the focusing screen it is best to call and ask them directly. Their contacts are in the 1st page.

*Please note the Service Charge is an old price, not sure about the new price

Service Charge:
RM 120 (This charge does not include the cost of spare parts, if any is required)
Minimum charge of RM 30 if a customer cancels servicing.

*Service Charge is per visit and not per item, I would recommend you send at least 2-3 lenses to be cleaned/calibrated as well to save cost and time.
*Please note the Service Charge is an old price, not sure about the new price

Mine took around 2 weeks cause I send in 2 lenses to be calibrated and cleaned + my camera body to be cleaned as well.

yup, Kelvin is right best to call and ask. I know they sometime fast one..

Hi There,

you want to service? repair or buy the above bro? would be great if you can clarify in details.

Nevertheless here is what I know:

Service Duration:
The official service duration for cameras and lenses is 5 working days, though this can go up dramatically if spare parts need to be ordered.

Basic DSLR Servicing:
1.> Cleaning
2.> Testing
3.> Calibration
4.> Fungus Removal

Service Charge:
RM 120 (This charge is based per unit & does not include the cost of spare parts, if any is required)
Minimum charge of RM 30 if a customer cancels servicing.

If you are a CPS member than Servicing will be free. Last I check to be a CPS member you would need to purchase 2 L "Red" Lenses and 1 single digit camera body. Maybe this has changed now.

The charge is inclusive of the fungus cleaning up to a stage, the price of RM 120 I am not certain if its still the same. You can call the Canon service center for more info.

Software repair/firmware upgrades are free if I am not mistaken especially on warranty period. Off warranty perhaps there is a workmanship charge... still less than RM 120.