i think i know whats the problem, happened to me as well. u might need to install the framework 3.5 before
can open the thumbgen. u can find the link at their website thumbgen .

btw the thumbgen work great, i spent whole nite converting my movies to the rich contents.

Ic, then i can't help sorry. I got 2 pc installed with xp & vista. Both give me error when i tried to open the thumgen.
When i update both OS with framework 3.5 , both pc can open without problem.

The latest version, 1.1.1.2 . Yeap, when i finished download, clicked on the .exe file, it directly respond with error , something like fail to initialize properly.

So i update the framework 3.5, after that it can open and install.

I don't think is an issue there, basically the Thumbgen only generate the image (jpg) which u need to store together with the movie inside 1 folder.

So whenever u opened the folder, u able to view the image (jpg) . I think u only need to update to the beta firmware only. I might be wrong tho, because i never try with external hdd.

u might get the latest firmware from their official website ThumbGen .

This post has been edited by Uzura: Jun 23 2010, 11:55 AM