Sounds good. So I'll give it a shot:
Downloaded price list from Hardwarezone yesterday, and was happy to see Samsung NB150 for RM 1099. Okay, the date of the list was 28/06/2010. So I armed myself with RM 1100, and went to the shop in Low Yat. 'No', I was told, 'the price is RM 1199'. I pointed to the list, but to no avail. Went home disappointed, back to the website, checked, and on the new price list of today, dated 16/07/2010; again, the netbook is mentioned as available for RM 1099.
Now I do feel cheated. Incidentally, that's a difference of RM 100. See your point as above. So it wasn't a mistake in one list published on Hardwarezone, but it is contagious. Look, I spent half a day driving to Low Yat; expenses and time, and then you guys don't sell for a price as advertised?
Of course, I wouldn't insist on an obvious typo. I wouldn't insist if it said RM 199. But RM 1099 is quite up to par, actually just a good price, a great offer.
Along to your logic as above, would, or could, I recommend to anyone to drive to Thundermatch for any good offer again? Not really. Not trustworthy. Price lists to attract customers, and then 'sorry-lah'. Actually, then I'd rather buy at shop XYZ for RM 1199, than at Thundermatch. Because I feel like rewarding their honesty; they market the NB150 for RM 1199. And they're willing to sell for what they state.

Kind regards,

Uwe

I wouldn't know the salesperson, sorry. Low Yat, 3rd floor, the small one, besides the escalator, is where I 'started' my course, and argued about the price list. No chance.
Then I thought, he might simply not be in the know; and instead of starting a yelling session, I went to the 5th floor, and inquired with the person there, where a price of RM 1199 "no, not RM 1099" was confirmed to be by obviously another sales person. Only then did I give up and went home assuming, maybe, a typo. Until I checked the 'list of the day' and still found RM 1099.
I think that I had some reason at least to consider this a 'cheat', when I couldn't get the item to the price as advertised on the very day.

Thanks for your quick response.

Now I'm hoping for a resolution,

Uwe

thunder_kaminari,

it is one week now, I haven't heard any news, and the N150 is still RM 1099 on
http://www.hardwarezone.com.my/priceguide/...fid=49990&cat=2
according to hardware.com.my dated July 20th.

So, can you confirm that when I go to a(ny) Thunder Match outlet, I can buy for the sum of RM 1099 as you guys started to advertise on June 28th?

Uwe

Done. Accepted.

With or without mystery gift; I sure still want the machine.
(Sure, still better *with*!)

I called, and now I'm waiting for someone to call back, so that we can agree on a convenient time for me to pick up both.

Thank you very much for your effort, in this and other cases, to keep the customer satisfied,

Uwe

I have been trying to call since Saturday, now is Tuesday evening. I also sent an SMS. No reply, nobody picks up the phone.
Maybe you have another number?
I really, really, don't want to go there and come home empty-handed yet another time.

Thanks,

Uwe