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 Thunder Match Technology Official Feedback Thread, Talk to us!

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samftrmd
post Aug 5 2010, 12:39 PM

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WTB a Sandisk Extreme DUCATI 4GB USB drive, last time saw it but no money to buy. Now suddently very rich already but can't find it liao. Is it still available in any of your retail?
samftrmd
post Oct 1 2010, 02:05 PM

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WTB Acer T230H LCD best price. Lowyat area which shop got and warranty how long, and sent to which centre?
Serious tread, really want to buy 1.
Thanks.
samftrmd
post Oct 2 2010, 07:50 PM

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QUOTE(thunder_kaminari @ Oct 2 2010, 05:27 PM)
Hi, sorry for the late reply, we're out of stock for this model now, give me a few days to check when stocks arriving. Warranty is for 3 years.

Edit: Price update RM929, available for custom order, need to visit our branches to place deposit and leave details. Look forward to your purchase!
Go to 4th floor? Look for who? Deposit how much? Thanks.
samftrmd
post Oct 7 2010, 05:26 PM

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I was going to place deposit today, I notice there is a T231H instead, cn tell me whats the difference?
samftrmd
post Oct 23 2010, 05:41 PM

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I have an Asus 8600GT display card not bought from TM, there is no warranty stickers on it and I have no resit. Can I sent it to warranty with you guy? Much much service charges? THanks.
samftrmd
post Nov 12 2010, 12:59 PM

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QUOTE(derrickezra @ Nov 10 2010, 11:01 AM)
why does thundermatch have so many complains? i thought a well-established company should have near-perfect staff management and this thing shouldn't happen. just saying my point of view wink.gif
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Do you have any example of any well-established company that have near-perfect staff management?
samftrmd
post Dec 9 2010, 02:12 PM

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QUOTE(light0range @ Dec 8 2010, 07:45 PM)
Hello, I have a problem,

I went to the store on 7th December, and purchased a MSI mainboard, 770-C/G45, but the very sad news is that when I arrived home and check the packaging properly, it is already opened.

I am planning to go back tomorrow evening. If they are not going to believe it maybe need to lodge a police report and check thumbprint inside. Hopefully it will be settled properly.
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Like this also can ar?
LOL
samftrmd
post Feb 11 2011, 02:22 PM

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QUOTE(mr9andao @ Feb 10 2011, 10:25 PM)
Intel DH67BL motherboard with receipt, which is bought at your store in Plaza Lowyat couple weeks ago before I go back to university.

TBH, I'm a student from Kampar, Perak. It's waste of time to travel whole day back to KL for replacement. This is not a big issue, the thing is I can't live without my desktop computer, because that's the only tool for me to do my final year project in final semester. Hope you can understand for what reason I want a quick 1-to-1 replacement. Not to trouble your store, I'm here to let you know now so that earlier preparation could be done by your store.
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I think the best time to change the board is April as Intel /Gigabyte also announce April will fully rectify/complete replace cycle. Anyway, If you plug to S-ata 3 port only then it will be fine. Just giving my though in case you bring to replace a same problem model.
samftrmd
post Jan 11 2013, 04:02 PM

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QUOTE(butetzzz @ Jan 10 2013, 03:38 PM)
Bad customer service in AEON Tebrau. I got WD 1TB external hard disk, less than a year, faulty.

After a month, called the shop, still dont have status, whether 1 to 1 exchange or repair. He said waiting feedback from supplier.

1 month? Waiting what?

He promised to call me tomorrow.

Let me see how it goes...
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1 month wait time is normal lor. Almost all shops also will ask to wait 1 month.
samftrmd
post Jan 11 2013, 09:41 PM

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QUOTE(butetzzz @ Jan 11 2013, 08:28 PM)
I follow up only after one month. Then the answer still no status. Today, wait until 3pm, still no call. I called, and someone said the guy is out for lunch.

I will called again tomorrow. Wonder what is the answer for tomorrow..

Where is OFFICIAL Thundermatch representative?
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Thundermatch no longer post in lowyat.net long time de.
Even in Low Yat Plaza you have to wait 1 month, other place further away I think it's normal you have to wait longer.
Give them chance lor. They also want customer to be happy one ma. If can faster, I think they also want to settle your case faster lar.

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