no good experience with the shop. Usually when I go ask about something, either don't sell or no stock and the sales did not bother to enquire more about my needs. The sales people just always chat among themselves never look attentive. People walk by or near their counter also don't bother. Especially the shop in second floor lowyat. The one with long counter 2 lot next to cycom.

No stock is biasa? Sorry, for me this means bad stock management.

For a company with so many branches, stocks should be usually at high level. If this branch no stock, they should be able to cut stock from another branch nearby. It is up to the sales whether they want to make the extra effort to go upstairs and take the stock. Which, in my case, they seems doesn't bother. And this happen not only once. A few times and in-fact even with some common items. No like I am asking for rare items.

Look at cycom, which I frequent a lot. If they got no stock, the sales even go take stock from another shop (not their own). Sure, it's a little more expensive but I am willing to pay them for their effort and sincerity on doing business.

Perhaps thundermatch's management should study more into their sales scheme for their staffs. Like lower basic salary but higher sales commission. This way, they only get more if they sell more. Also things like sales target personal and branch.

This post has been edited by abubin: Jan 28 2010, 01:21 PM

Define heavy user. However heavy you use your PC, it should not fail like every 6 month. Does having the PC running 24/7 in the office consider heavy usage? My PC is runnig 24/7. I do not turn it off. It is using come cheap clone ayam brand PSU.

Or you consider playing games on it 24/7 heavy usage which means hardware failure every 6 month? This is still unacceptable as products are designed to last as long as their MTBF (mean time between failure) running under normal condition. Hardware with running parts (like hdd or cpu fan) have lower MTBF but those like motherboards and memory should last a very long. Even so, HDDs are tested to be running 24/7 without problems.

Since you mention you did not overclock, products are run under normal circumstances, it should last very long. So, please do not mislead people giving them false impression that if they are "heavy users", they need to RMA parts every 6 month.

This post has been edited by abubin: May 10 2010, 12:11 PM

2 years is not 6 month. That is like 4 times the difference.

I am in IT support line. I have configured and managed countless PCs, laptops, printers, monitors, servers and so on. If one part of each desktop PCs were to fail alone, I will be keeping stocks for hundreds of parts. Hardware failure rate is much lower than 6 month.