Hello Cloners,

Thank you for your feedback on ThunderMatch, we appreciate all positive and negative feedback as we are striving to improve our services. We have recently opened an official feedback thread for you to post any issues on ThunderMatch, could you please repost over there with details such as receipt number, warranty receipt number, branch purchased from and any other relevant details? I will do my best to investigate this issue for you and hopefully resolve this issue as soon as possible.

Kindly post here: http://forum.lowyat.net/topic/1303211

Cheers
thunder_kaminari
Thunder Match Technology S/B


It is up to you all guys in thundermatch. IF you can make me satisfy in what soever situation in this matter it is a start for you to recover from all this. I've bought it thru your id member which is my friend & I don't want to mentioned his name here because he just to me an introducer for the 2nd time.. which I still remember when my 1st rig I bought it from thunder match on 2004 and I still keep the receipt.

Date: 12/04/2009 Cashbill no 01-LY4-687880 Item Code MB-INTDP45SG Price RM450.00 together with 6 other item in 1 receipt and thats not includes the processor which I bought it on 17/042009 . I had to come back on 03/05/2009 for check & repair which from your JOB SHEET (Service Centre) which stated problem reported IDT Audio problem & service charge under warranty & technician particulars & sign by Andy. When I came back to collect the item after informed it was ready I can't remember because the is no document copy for me & I do sign an acknowledge paper given by your staff at a small store room at the back of service counter before I take it. After I assemble it again it is still faulty and I came back to rectify this matter its seem Andy & the other malay guy seems blurr to everytthing I report to him.. Near RM3000 I spend on your shop..

yea..yea.. what so ever.. while your " try to solve the problem" and to the victimized customers, the warranty & guarantee expire.. For me it is not worth to wait.. Say what you going to say.. the condition remain.

OK

If that so.. I'm done. Yes you have lot of customers and doesn't depend on people like me. Best of luck on you and Thundermatch management on future coming. To come back again, I don't think so, to go thru that formatting & reinstall everything I've done that couple of times. I've on PC way back since 1999 since the era AMDK6. I already know the answer that I get for this matter.


Thank you.