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 [GUIDE] Why won't my OS update?, I've deleted the vendor.xml file!

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adio
post Nov 28 2010, 10:41 PM

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QUOTE(dicksonbell @ Nov 28 2010, 06:03 AM)
You are welcome... What the problem you have after upgrade??
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Owh I already mentioned in the support thread, but I'll take your suggestion, I guess I'll just bring it to brightstar later sad.gif
dicksonbell
post Nov 28 2010, 10:49 PM

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What is the problem you had after you successfully installed your OS??
kamazaki
post Nov 28 2010, 11:01 PM

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wow i wonder if got OS 6 for bold 1 huhuhuh
dicksonbell
post Nov 28 2010, 11:08 PM

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That is impossible! What you see and got is OS5 Base with mix .COD from OS6 .cod files...
tednet
post Nov 29 2010, 11:41 AM

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QUOTE(kamazaki @ Nov 28 2010, 11:01 PM)
wow i wonder if got OS 6 for bold 1 huhuhuh
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yeah me too waiting for that, but for now using the hybrid ajer.. rolleyes.gif rolleyes.gif
dicksonbell
post Nov 29 2010, 11:46 AM

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Hybrid is not bad you saved a lot of space in your OS.. BTW this topic is for OS Update not for leaked nor hybrid discussion.. Please keep to topic...
sup0skalo
post Nov 29 2010, 01:11 PM

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ermm...can otai2 create a step2 for newbie like me,how to update n use DBM??my bb not really work...when restart it appear an error la..help me
dicksonbell
post Nov 29 2010, 01:15 PM

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It is on first page:

So, you downloaded the newest, latest and greatest OS for your BlackBerry and have followed all the instructions found here.

1. Download and install Desktop Manager.
2. Download and install the OS of your choice for your device.
3. Delete vendor.xml located in c:\program files\common files\research in motion\apploader.
4. Plug in BB and open Desktop Manager.

However, when you open Desktop Manager you get no prompt to update. When you open Application Loader your new OS is not listed!!

This has been plaguing people for the last few months. I've never experienced the issue because of the way I've loaded Desktop Manager but Vasco at Horizon did and he and I together figured this out. I believe we've found the issue and will explain how to fix here.

The problem lies in the new Desktop
Manager's automatic "Check for Updates" feature. This feature uses your internet connection to look for OS updates for your device from your carrier. When it does this it loads a second virtual vendor.xml file in the temp folder on your computer (Vista users look in C:\Users\Username\appdata\virtualstore.) So, even after you delete the normal one that is installed with the OS and Desktop Manager, the automatic "check for updates" feature loads another one based on the brand of device you've got plugged into the PC.

To prevent this from happening this you need to install Desktop Manager WITHOUT this Automatic Update service. Below are the steps to remove this service.

1. Go to Control Panel >Add/Remove Programs.
2. Click on "BlackBerry Desktop Software" and select "Change/Remove."
3. When prompted, hit "Next" and then you should get options for Modify, Repair, or Remove. Choose "Modify."
4. On DM 4.7 and higher, in the list of installed items, you should see "BlackBerry Automatic Update." Click the icon next to it and change it to "This feature will not be available." That should put an "X" next to "BlackBerry Automatic Update." If you are using DM 4.6 or lower and don't see this option in this list then just continue with the install and the installation will ask you a few screens later. A screen will be shown where you will be asked to check the boxes for:

A) "Start BlackBerry Desktop Manager automatically each time the computer starts."
B) "Create a shortcut for BlackBerry Desktop Manager on the Windows Desktop."
C) "Check for software updates."

Be sure number 3, "Check for software updates," is NOT checked.

5. Finish the installation.

(Note: If you're doing a fresh install of Desktop Manager, be sure and choose the "Custom" install button so that you get the prompt for what features you want installed. Otherwise all the features will be installed as normal and you'll likely run into this issue.)

Once that is complete, you'll need to go back and search your computer for vendor.xml. When you do the search, make sure you click on "Advanced Options" and make sure that you search Hidden files and folders. This is important as some operating systems create a virtual store in the temp folder that this vendor.xml file is located in. You will not find this particular vendor.xml if you don't have hidden files/folders selected for search. Once the hidden vendor.xml is deleted it won't come back if you've reinstalled Desktop Manager without the Automatic Update Feature enabled.

Now, make sure your OS is installed (you may need to install the OS again, if you actually remove Desktop Manager and then reinstall Desktop Manager again. Make sure that you delete the normal vendor.xml file LAST before updating the device.

Tip of the day: Desktop Manager is not even required for doing an OS upgrade. In the same folder as the vendor.xml file is a file called Loader.exe. Running that will run apploader without Desktop Manager. It still makes the full backup and restore, but without all the DM stuff running in the background. I use this for all my OS upgrades. Then later I connect to DM to start my BES activation.

Credit goes to "sonyclie77"
zhy323
post Nov 29 2010, 02:29 PM

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QUOTE(sup0skalo @ Nov 29 2010, 01:11 PM)
ermm...can otai2 create a step2 for newbie like me,how to update n use DBM??my bb not really work...when restart it appear an error la..help me
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copy that on notepad smile.gif
adio
post Nov 29 2010, 02:54 PM

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QUOTE(dicksonbell @ Nov 28 2010, 10:49 PM)
What is the problem you had after you successfully installed your OS??
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I had the SIM card error/Insert SIM card message, I had this even before the OS update...So i guess its a hardware problem..
zhy323
post Nov 29 2010, 03:14 PM

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QUOTE(adio @ Nov 29 2010, 02:54 PM)
I had the SIM card error/Insert SIM card message, I had this even before the OS update...So i guess its a hardware problem..
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have u try the sim in other phone?
dicksonbell
post Nov 29 2010, 04:18 PM

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QUOTE(adio @ Nov 29 2010, 02:54 PM)
I had the SIM card error/Insert SIM card message, I had this even before the OS update...So i guess its a hardware problem..
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Send to my technician for diagnosed if you really doubt that your hardware got problem
adio
post Nov 29 2010, 05:13 PM

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QUOTE(zhy323 @ Nov 29 2010, 03:14 PM)
have u try the sim in other phone?
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yes I did, and I even tried a different SIM card on my BB, so its definitely something wrong with the phone, not the SIM...


Added on November 29, 2010, 5:14 pm
QUOTE(dicksonbell @ Nov 29 2010, 04:18 PM)
Send to my technician for diagnosed if you really doubt that your hardware got problem
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owh you have a shop/service center? where?

This post has been edited by adio: Nov 29 2010, 05:14 PM
dicksonbell
post Nov 29 2010, 05:17 PM

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Is in Cheras.. If you are not convenient then I can pick it up from you.. PM me to discuss further smile.gif
kamazaki
post Nov 29 2010, 05:28 PM

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i tot of upgrading to bold2 and try using os6 but i still love my bold 1 lol huhuh
dicksonbell
post Nov 29 2010, 05:29 PM

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Then you should stick to Bold 9000... Bold 9700 way lots different from Bold 9000...
sup0skalo
post Nov 29 2010, 06:03 PM

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ermm..can someone here guide me step by step to upgrade OS for my bold 2..
dicksonbell
post Nov 29 2010, 06:04 PM

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This is the 2nd time of the day you asking this question... I already reply on post #288...
sup0skalo
post Nov 29 2010, 06:08 PM

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sorry my english so bad la..dun understand sgt...
dicksonbell
post Nov 29 2010, 06:15 PM

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Then you need to get someone to assist you on upgrading...

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