SIFUSSS, I have a problem

My OS crashed on me now its displaying the reload software 507 error. Can anyone help me?

So far, I have downloaded the 9700jAllLang_PBr5.0.0_rel994_PL5.1.0.146_A5.0.0.586_Maxis.exe

But when i tried to install via DM or loader, it says it cant detect...help

I was able to do step 1 until 4, but when I reached step 5, it did not recommended me to update to OS5...I think this is because DM was unable to detect my PIN, (Device connected (PIN): None)

However I just went to step 6, and this message appeared "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator"

I downloaded the following OS from BB support; 9700jAllLang_PBr5.0.0_rel994_PL5.1.0.146_A5.0.0.586_Maxis.exe...is this the correct one?

yes Im using bold 9700 (maxis)...

thanks for the help dicksonbell! uploaded my new OS and works fine...

but the problem Im facing still occurs after an OS upgrade...will transfer to support thread for further discussion..

Owh I already mentioned in the support thread, but I'll take your suggestion, I guess I'll just bring it to brightstar later

I had the SIM card error/Insert SIM card message, I had this even before the OS update...So i guess its a hardware problem..

yes I did, and I even tried a different SIM card on my BB, so its definitely something wrong with the phone, not the SIM...

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Added on November 29, 2010, 5:14 pmowh you have a shop/service center? where?

This post has been edited by adio: Nov 29 2010, 05:14 PM