Astro B.yond, HD Content Available
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 Dec 28 2009, 10:55 AM
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#81
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Senior Member
1,409 posts Joined: Jan 2005  
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Well that does it. By tonight I will make a report to SKMM about this. Its technically 12 days (minus Christmas day) since my last confirmation and no action.
I'll also be giving them a nice feedback along with SKMM report number just to say I'm not bluffing. |
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Dec 28 2009, 11:22 AM
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#82
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Senior Member
1,409 posts Joined: Jan 2005
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Well just now I got a call from Astro. This must be due to the awesome negative feedback I gave about their lack of service.
They told me they will check with the Astro office in my region and try to get back to me soon. I'm not holding my breath. |
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Dec 28 2009, 11:43 AM
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#83
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Senior Member
1,409 posts Joined: Jan 2005
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QUOTE(syaigon @ Dec 28 2009, 11:33 AM) anyone from sarawak got already? I believe only the Astro offices in Sarawak got it.   |
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Dec 28 2009, 04:57 PM
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#84
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Senior Member
1,409 posts Joined: Jan 2005
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QUOTE(MR_alien @ Dec 28 2009, 04:33 PM) i sent them numerous e-mail as well...i'm from sabah I encourage you to make a report to SKMM (MCMC) and KPDN on Astro's poor service. none of it replied i registered on 15th and t&c also on 15th I'll be doing it later tonight. The more report we submit the better. |
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Dec 28 2009, 08:06 PM
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#85
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Senior Member
1,409 posts Joined: Jan 2005
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QUOTE(kaspersky-fan @ Dec 28 2009, 07:26 PM) I want to complain to astro byond kau kau....what words should i use so that they will come and install it within one day?.... I've waited for more than 10 days!!! SKMM & KPDN is the magic word. |
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Dec 29 2009, 08:31 PM
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#86
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Senior Member
1,409 posts Joined: Jan 2005
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Well FINALLY I just got Byond installed at home. After ranting about sending complaints to SKMM/KPDN, I got a call from Astro installer saying they are coming. 4pm they did come and installed in less than an hour. Had no problem setting up the decoder. Picture was superb but the sound issue is there. Really need to fix it soon.
I saw 3 additional Byond sets in their van so it means in Sarawak already got stocks. |
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Dec 29 2009, 10:38 PM
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#87
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Senior Member
1,409 posts Joined: Jan 2005
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Tonight I'm getting a signal reading 195. Is that bad?
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Dec 30 2009, 04:34 PM
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#88
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Senior Member
1,409 posts Joined: Jan 2005
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Any of you with Byond are using this dish?
 I thought the new one was suppose to be slightly darker and larger than the old Astro dish. This one is connected to my Byond. |
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Dec 30 2009, 04:41 PM
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#89
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Senior Member
1,409 posts Joined: Jan 2005
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QUOTE(AjkR06 @ Dec 30 2009, 04:39 PM) This dish just look like a normal astro dish.... My signal is 195 on a clear day which worries me because I hear people are getting around 225.  maybe ur installer "tersilap" installing ur dish?? because byond dish was dark grey... but how ur signal? everything fine? If fine, that's ok la...  |
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Dec 30 2009, 11:14 PM
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#90
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Senior Member
1,409 posts Joined: Jan 2005
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I come across an issue when I was about to return the old decoder. My original decoder went kaput some years ago and I got a replacement from someone else.
Apparently when I was about to return the decoder, the installer said they cannot take the current decoder due to serial number issue. I told them that the original decoder was faulty and he can take the one I have. They almost delayed the installation due to this and I even offer to pay RM80 (the installer didn't know anything about this so I had to explain it to them). In the end, they took the decoder even though the serial number is different. So folks, make sure your old decoder is the original one that you got otherwise you could run into some problem. |
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Dec 31 2009, 10:58 AM
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#91
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Senior Member
1,409 posts Joined: Jan 2005
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Some of the movies in HBO HD aren't HD at all. I could recall movies like Naked Gun, Footloose.
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Dec 31 2009, 01:44 PM
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#92
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Senior Member
1,409 posts Joined: Jan 2005
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QUOTE(LCP @ Dec 31 2009, 01:23 PM) Looks like there are 12 transponders from Measat 3 in my case, all are labelled as VL - vertical low, and 5 transponders from Measat 3A, labelled as VH - vertical high... That means polarisation is always vertical, I think you can also tell from the shape of the dish (old and Byond) which is actually elongated vertically. Here are my signal screens first one showing the Measat 3, actually from 1 to 12, I only took the first page showing 1 to 8 only, second pic is for the Measat 3A, from 13 onwards and also two user defined transponders to lock on...??!! What is your signal reading? Is it 225 ?  I just checked the back of the dish, it says 60 ! ! ! I got the wrong dish! This post has been edited by pirateguy: Dec 31 2009, 01:47 PM |
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Dec 31 2009, 09:06 PM
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#93
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Senior Member
1,409 posts Joined: Jan 2005
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1.apexg2
2.kelvin (Penang) 3.torreto (Subang Jaya/Kelantan) 4. rayfoo 5.l_berd (Penang) 6.RAMChYLD (Klang) 7 Cyberian (Sepang) 8. azri (U5, Shah Alam) 9. teikwing (Taiping, Perak) 10. AjKR06 (Bgn Serai, Perak) 11. horray (Petaling Jaya, Selangor) 12. LCP (Penang) 13. pknride (pekan,pahang) 14. dsubra (Klang) 15. tHeRiDdLeR (Serdang, Selangor) 16.economist (PJ,Sgor) 17.honamd77(Kuantan,Pahang) 18. zwanvedder(meru, setia alam) 19. ape (Shah Alam) 20. Iman210 (Pinggiran USJ, Subang Jaya) 21. kuekss (Sunway SPK Damansara,KL) 22. crossmaniac (saujana utama sg buloh) 23. ssyam ( dungun, Terengganu ) 24. edthrax (ttdi, KL) 25. twL (Klang) 26. Pirateguy (Miri) |
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Dec 31 2009, 11:17 PM
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#94
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Senior Member
1,409 posts Joined: Jan 2005
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QUOTE(LCP @ Dec 31 2009, 11:05 PM) I think you have the right to call back your installer and demand the 65cm dish. Rightly so. I will send them an email regarding this issue. Shows the installer themselves are incompetent. My signal is just only 201 during daytime, it fluctuates on 198, 201 and 206. But at night it's 206 fluctuating between 201, 206 and 209. I also note that the toot toot sound (for strong signal) will only come on at 206 onwards. I am using the first line (Measat 3) as the entry point, will go and try a Measat 3A entry point later. Note that my cable length (cable not changed) should be quite long, I suspect about 18 metres. Also, I have a friend (in Penang also) who had his cable changed and yet his signal is just 168 only even though the dish is the 65cm dish. So long as the signal quality and bit error rate (BER) is perfect, you should be able to watch your shows without interference.  |
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