DSL Line Status:

noise margin upstream: 36 db
output power downstream: 9 db
attenuation upstream: 0 db
noise margin downstream: 38 db
output power upstream: 3 db
attenuation downstream: 7 db

WAN Information:
DSL Mode: ADSL2+ Mode
IP Address: 124.13.124.xx
IP Subnet Mask: 255.255.255.255
Default Gateway: N/A
VPI/VCI: 0/35

can any expert clarify that mine supports 4mb? previously a 1mb user .. thanks

thanks.. last week applied for 2mb but they say my line cant support.. i got snr only around 9-11 only.. then i checked my phone no dial tone.. walao.. terus complain to TM then they change and do a bit wiring from the tiang to my home.. then rechecked the snr boosts greatly.. but why line att is 0? is that ok? its a ZERO.. lol.. applied for 4mb just now.. i hope the test passed..

maybe its due to the new line replaced yesterday.. at 1st i was shocked to see 0 as i tot 0db results in no packets transfer or wutsoever.. lmao cnt wait for the tm tech to come and test and approve my upgrade

wow.. 10mb down? huhu.. btw.. seems familiar.. u previously sell jerseys on lelong?

they still haven't came over to my place.. i hope it would be in the morning as in the afternoon i would be off to class.. im hoping it would be a.s.a.p

the tech came by this afternoon and approved the upgrade.. i was capped at 4096 previously untill just at 8pm, i modem restarted.. i was capped at 1024 all a sudden.. lol.. they remotely downgrade it back to 1024 port cap? now suffering a while.. huhu.. speedtest getting only 0.5-0.6mbps

hoping that they will upgrade my account and re-cap me to about 5mb tomorrow..

i was on 1mb package (1.5mb i guess nowadays ppl are getting) but my port was raised to 4mb.. it has been more than a year already im port capped to 4mb but only getting 1mb speed as my username was only 1mb..

i applied to upgrade my account to 4mb during the promotion b4 new year.. yesterday the tech came by to check my line.. everything was ok and supported (snr 36-39, att 0-7 after i requested to re-cabling cuz previously failed 2mb test).. so for all this time i was on 4mb port (1mb only on account) but suddenly last nite i noticed it was so slow indeed.. rechecked my modem and i saw that my cap was reduced back to downlstream 1024..

the tech did ask me yesterday how come my line so capped higher and i told that i had severe line prob and didnt meet the 70% best effort so it was raised.. he did even run a couple of test via speedtest.net to really check if im getting only 1mb or 4mb.. lol... he told me that usually 4mb users are capped to 5xxx downstream to meet with the 70% best effort bases in order to reduce complaints.

so hoping that by today account updated and joining ur 4mb club

previously my snr was only 9-11.. so it cant support the 2mb package with i tried to upgrade a month ago.. i did notice way back that there was a fuzzy sound upon using the tm phone line but i didnt give a damn as im not using it much.. then i realized that there were no dial tone at all.. called tm, they came over confirming the problem, yes.. there was no dial tone.. cable prob but i still get my DSL signal as im able to connect to the internet..

they changed the cables from the TM post at the back of my house in just few minutes.. checked my readings and it boosted snr up to 36-38 (previously 9-11 only).. yesterday the 4mb tech came to test my line and he was quite surprised with the boosted readings.. he said that one of my neighbours oso failed the test yesterday trying to upgrade to 4mb.. surely old cable probs too as mine was ok and we share the same TM pole.. his place was 2 house away from mine..

they changed the cable on mine FOC maybe to technical failures.. maybe if urs is quite ok but u requested for cable changing, it might cost u.. i did ask bout the normal price and he said rm60.. it was billed to the customer.. not payed on site to the contractor..

This post has been edited by pluginbaby: Jan 8 2010, 10:42 AM

try to check here : http://www.streamyx.com.my/get_streamyx/ge...ervice_areas_kl

during my failed 2mb testing.. the tech tried it with his riger modem and got my readings around 9-11.. but i told him i got a higher reading using my own zyxel.. i got around 13-15.. but he didnt upgrade cuz its so risky as when the port increased to 5mb, the snr would significantly drop more..

i do believe different modem gives different reading but minimum snr u obtained was the best thing.. the reading aint so that accurate so being above the minimum was safe indeed.. .. u surely dont want to have a faster speed but filled with disconnection

try to complaint bout the snr readings and say regarding "disconnection".. if they r lazy surely they say line not supported" , but try to ask them for recabling.. say that u have unwanted noise while using ur tm homeline.. i used to have the annoying noise but now cleared + better dsl line


update : its 24hours already since the testing yester, mine was still not updated to new speed

This post has been edited by pluginbaby: Jan 8 2010, 06:01 PM

can anyone explain wuts the term "bursting" of streamyx means.. ive seen it somewhere but i failed to understand it.. has something to do with being close to the exchange..

same here too.. they came to my house on thursday 5pm but still on 1mb .. so long..



btw, anyone can explain what is the meaning of the term streamyx speed "bursting" ?

ive rechecked with center.. they say upgrade status completed..

but i was only capped to 1024.. wut the freak~ called the tech to fix it up.. he was the one in charge so maybe he did messed up sumwhere T_T

does anyone have an idea wut these 3 boxes are? is it dslam/ipslam? its located about 300m from my place.. ive seen at other taman oso but there are only one or 2 of it only..



This post has been edited by pluginbaby: Jan 9 2010, 02:17 PM

the closer the better or it dosent give any effects?


does ipdslam and the dslam the same thing? the 3rd mini small box looks funny.. i wonder it actually is..


im quite confused.. exchange, dslam, ipdslam and now remote dslam

This post has been edited by pluginbaby: Jan 9 2010, 02:42 PM

called helpline, they say upgrade done.. but im still on 1024 T_T .. called the tm tech he says that it was already done by his friend as actually the one came testing was his friend, not the actual tech assigned for my case.

he says that it shall be done after lunch today but still now ive just checked its still not done T_T.

do they work on sundays?

1. he went into the house and asking where is ur phone line..
2. he uses his own modem + laptop if he is bringing one to test dsl readings
3. usually he will contact u 1st.. but if he fails to, u can contact helpline to get the assigned tech hp number so that u could arrange the appointment with him..

if the readings passed, he will activate it and do some calls with the activation department maybe.. not sure.. then he say to me it will be activated usually within 24hours.. mine activated already according to tm customer service as they told mine was already updated, but my port are still capped at 1024.. maybe the assigned tech was lazy T_T.. or maybe there is some missunderstanding or mistake done somewhere..

if there is no prob.. maybe he wont.. usually their own modem n laptop was sufficient unless he didnt bring his own laptop..

after 5x of calling and complaining.. my 4mb was updated.. i asked them to cap it to 5mb but the 2nd lvl tech dept said it will only be given if the user didnt get the best effort level of speed..

lucky me, just checked my modem and it was capped to 5120.. but its true bout the ip range.. the 60.xx goes only about 1.5,2.0mb only where the 118.xx ip goes to 3.4-3.7mbps..

it dosent seem to max out isnt it eventhough capped to 5120..

This post has been edited by pluginbaby: Jan 11 2010, 10:06 AM

mine was capped to 5120.. but now its 4096 only.. getting only 60-70% speed T_T .. how did u managed to raise up to 8mbps? cool




ur attenuation is too high while ur snr was ok... but if u applied for 4mb.. ur snr will surely decrease and ur attenuation will increase.. thats y they didnt approve ur upgrade.. tried requesting for copper wire checking? oxidation perhaps occurred if old line.. a cleanup is free i guess, replacement would be rm60++ depending on the contractor.. i got mine replaced for free cuz my phoneline got no dialtone but dsl signal was still detected..