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The reason why I did not get the port set to 4095 for the past one week while the second level people kept on saying that my port had been configured may times is very simple
They set the wrong port!!
And this was pointed out by the technician
because he found out the port number that I'm using does not tally with the port number provided in the service sheet
and he called to the respective department to reset my port with the actual port number
although it was not immediately upgraded
I logged on to the internet just now and found that it had been upgraded
I spoke with the technician why such a blunder could happen
he said maybe it was because the installer who came to check and activated my upgrade provided the wrong port number to TM
Hope my story can be shared to others that are facing the same problem like me
Insist on asking TM to send their own technician to your house to check
and ask them to check whether your port number tally with the one in the service sheet
it might be the same blunder done by the useless vendor
The same shoddy job that I experienced when I was in my previous house. The contractor was useless .. they charged you for installation fee but did a shoddy job. Crosstalk etc .. Then TM sent the real tech who came complete with the equipment .. and found out exactly as what you've experienced .. worst still, the tech guy need to go to two places to fix, the crosstalk problem was at the rocket thingy and the adsl problem was at the cabinet.. I guess the same case goes to my recent problem when the guy couldn't detect that my modem was on .. while I was happily surfing away.. I guess the stupid contractor gave them the wrong port number ..