My first order from amazon.com has arrived
Shipped 30 Nov, Release by Kastam 6 Dec

Now waiting for 2nd package shipped on 3 Dec

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Added on December 9, 2009, 8:31 pm

sorry first time learning to post image

This post has been edited by nazmanson: Dec 9 2009, 08:31 PM

Hi

Just checking does anyone here own "300: The Complete Experience (Blu-ray Book + Digital Copy and BD-Live) [Blu-ray]" because mine didn't include the digital copy....

Wah !!!! Very elite plus rich

Just received a reply from amazon.com

Hello,

Thanks for sending us your comments! We want to provide service on a level customers will remember, and it's great to know we've succeeded.

I'm so sorry to hear the digital copy you ordered wasn't included in your shipment. This usually doesn't happen.

I'm not able to replace individual pieces from a set, but I'll replace the set for you. Once you've received it, please ship back the original set. You can print a return mailing label in our Online Returns Center

(www.amazon.com/returns).

I've placed a new order for the 300: The Complete Experience (Blu-ray Book + Digital Copy and BD-Live) [Blu-ray] to be shipped to you as soon as possible.

Order Number:
Shipping Speed: Expedited International Shipping
Estimated Delivery Date: December 22, 2009 - January 7, 2010

To help with customs clearance, you'll see a charge for the new order of $30.97 and a refund for the same amount for the lost order on your card within the next 2-3 business days.

To return the item, first click the following link to print your return mailing label:

[url=http://www.amazon.com/
When you return the DVD, follow the instructions listed on the mailing label page. If you don't have a printer, write back by going to the URL below:

[url=http://

We must receive your return within 30 days. If we don't receive the 300: The Complete Experience (Blu-ray Book + Digital Copy and BD-Live) [Blu-ray] by January 10, 2010, we'll charge the card used for the original order for the cost of the item.

I'm sorry for the inconvenience, and I hope your new order works out. We hope to see you again soon.

Did we answer your question?



Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Kadar E.
Amazon.com
We're Building Earth's Most Customer-Centric Company
[url=

Is it worth it for me to return the item...and how much will it cost me and what method should I use ???

This post has been edited by nazmanson: Dec 10 2009, 01:49 AM

Thanks sifus

At first I send them an email asking why my Digital Copy is missing and they answered as posted earlier. When I check my account they are in process to send a replacement. I'll try to email them to hold the shipment.

Have to think first ....I never used my other Digital Copy at all

Sorry, kind to explain in layman terms don't really understand

Adooi ! that hurts

Hi still concerning the missing Digital Copy of 300 The Complete Experience

I send another email to amazon.com, this is their latest reply

Hello,

I'm so sorry to hear about the problem with your DVD.

I understand that you were expecting to receive a digital copy of 300: The Complete Experience.

When something like this happens, I'd normally send out a replacement order. In this case, I've contacted the appropriate department and found that we only had limited copies with digital copy of this item. It's likely a replacement would arrive without a digital copy.

If you're interested in keeping the item that you received, I'd like to offer you a refund of $4.00, which is 30% off the price. To accept this refund, just click the link below to let us know and we'll issue the refund to your Master Card.

Please visit the following link to provide the information we
requested:

http://www.am

If you'd prefer to return the "300: The Complete Experience" for a full refund or a replacement, please visit our Online Returns Center:

http://www.a

I hope this solution works for you. We look forward to hearing from you soon.

It is our absolute commitment to provide you the best possible customer service. Should you need any further assistance with this order, please click the link below to tell us when and where to get in touch with you, and a dedicated customer service representative will contact you by phone to provide resolution.

http://www.amazon.c

Best regards,

Syed M.
Amazon.com
We're Building Earth's Most Customer-Centric Company

Wah !!! you guys are total elite Me is a very long long way to go....

Just receive another email from amazon.com

Greetings from Amazon.com.

We're writing to let you know we processed your refund of $30.97 for your Order 002-XXXX

This refund is for the following item(s):

Item: X-Men Trilogy (X-Men / X2: X-Men United / X-Men: The Last Stand) [Blu-ray]
Quantity: 1
ASIN: B001PPGAKS
Reason for refund: Account adjustment

Here's a the breakdown of your refund for this item:

Goodwill Refund: $3.25

Item: 300: The Complete Experience (Blu-ray Book + Digital Copy and BD-Live) [Blu-ray]
Quantity: 1
ASIN: B001LF2WCC
Reason for refund: Account adjustment

Here's a the breakdown of your refund for this item:

Item Refund: $12.99
Shipping Refund: $4.99
Goodwill Refund: $3.24

Item: Alexander, Revisited - The Final Cut [Blu-ray]
Quantity: 1
ASIN: B000UPGQIU
Reason for refund: Account adjustment

Here's a the breakdown of your refund for this item:

Goodwill Refund: $3.25

Item: Braveheart (Sapphire Series) [Blu-ray]
Quantity: 1
ASIN: B000NQRE0K
Reason for refund: Account adjustment

Here's a the breakdown of your refund for this item:

Goodwill Refund: $3.25

We'll apply your refund to the following payment method(s):

MasterCard Credit Card [ending with ]: $17.98
MasterCard Credit Card [ending with ]: $12.99

Refunds typically complete within 10 business days and appear as a credit on your statement.

Have questions about our refund policy?
Visit our Help section for more information:

We look forward to seeing you again soon.

Sincerely,

Amazon.com
We're Building Earth's Most Customer-Centric Company

Got a noob question here, Does this mean I'm getting really $30.97 and I get to keep my items ?

This post has been edited by nazmanson: Dec 11 2009, 11:15 PM

I complained about my missing Digital Copy....and now this......

Yeah this is quite confusing... ..maybe I'll email them again later

This post has been edited by nazmanson: Dec 12 2009, 03:13 AM

I received another email from them when I inquire about the refund that I posted earlier. Need some advise from sifus and friends here

Hello,

I've reviewed our previous correspondence and your order. I understand you're concerned about 3 e-mails you received regarding the refund, and I hope I can help.

In researching, I found that replacement order #103- was created on December 9 for “300: The Complete Experience (Blu-ray Book + Digital Copy and BD-Live) [Blu-ray]”.

To ensure that your order is delivered quickly and efficiently, and that these items are not held up by delays in customs clearance procedures, we create a replacement order with charges when an international order is lost, damaged, or incorrect. The new order (#103-) is placed this way to ensure that the customs declarations are accurate and delivery can be expedited. Of course, we refund you for the lost, damaged, or incorrect items in the original order, as well as the associated shipping fees, so your net cost is the same.

The replacement order cost is $30.97 and the same was refunded on December 9.

As you do not want us to send a replacement item and preferred to keep the defective item for a $4 discount, one of my colleagues cancelled the replacement order and issued a refund of $4 on December 10.

My colleague was only able to cancel the replacement order as the $30.97 refund was completed.

Since we refund the original shipment cost when we create an international replacement order, we'd like to have your permission to charge your credit card $30.97, the amount originally refunded. Please write back to tell us that we have your permission to do this.

Please visit the following link to provide the information we
requested:

http://

Thank you for your understanding, and for shopping at Amazon.com.

Did we answer your question?

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Radhakrishnan H.
Amazon.com
We're Building Earth's Most Customer-Centric Company

This post has been edited by nazmanson: Dec 12 2009, 07:02 PM

Thanks

Yup agree with you, for me got nothing interesting in their lastest offer....As for Bourne Trilogy already orderd the one with nipples....and still waiting for Terminator Salvation price to come down back again coz' I miss it for $16.99 now $19.99

Have seen until Season 2 final episode, a very good show

Thanks, now already 'gatal tangan' to get it

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Added on December 14, 2009, 8:54 pm


Finally my final package from BF deal has arrived..



Also arrived today from amazon.uk, Unbelievable fast
Shipped 7 Dec, Kastam 10 Dec

Today I'm a very very happy man




This post has been edited by nazmanson: Dec 14 2009, 08:54 PM

Yup, you won't regret buying it.....I'm just a peasant can't afford to buy them so just d/l

Today if not mistaken USD a bit higher so wait for this couple of days to see if it come down
Schubert Dip - quite hard to find it moreover its cheaper after convert around RM30

???? what DVD was seize ?

Well I didn't find any while I was looking for them so just grab it

Has anyone ever place an order from amazon.com Marketplace as I found something that I really like/want. It is already 'discontinued by the manufacturer' and you got to buy it from one of these seller.

This post has been edited by nazmanson: Dec 16 2009, 08:36 PM

Wow ! tempted......does anyone own it. What's the difference between this and the ordinary one.....And is it the lowest price that amazon has ever offered

Thats why I chose my office for shipping address


My guess Kevin Smith aka Silent Bob of Jay and Silent Bob Strike Back

Clerks, Mallrats n Chasing Amy