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Hardware The New MacBook/MacBook Pro/Air Users Thread v4, Share your joy and your pain here

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John89
post Aug 3 2009, 03:05 PM

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New MacBook Pro user here.

Bought it during PC Fair and was so excited about it.

But after my first use, I am so far disappointed.

All because of defect pixel.

After swapping for a new MacBook Pro, my 2nd MacBook Pro also has defect pixel.

How lucky am I?

I don't feel like going back to swap for the 3rd MacBook Pro because "he" gave me a not so happy face look.

Any other solutions to solve this problem?

This post has been edited by John89: Aug 3 2009, 03:08 PM
John89
post Aug 3 2009, 07:54 PM

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QUOTE(alanelf @ Aug 3 2009, 03:22 PM)
maybe you can go to their shop, i also got it from pcfair... seem ok no problem for me
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I went to their shop and they swap a new one for me and the new one also have the same problem.

I don't think they want swap another one for me anymore.


QUOTE(th3_glove20 @ Aug 3 2009, 03:51 PM)
hey bro which model??
i nearly bought it from pc fair as well...
u bought it from EPIC?
I bought the MC026

Yup, it's Epi Centre

This post has been edited by John89: Aug 3 2009, 07:55 PM
John89
post Aug 4 2009, 12:22 AM

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QUOTE(th3_glove20 @ Aug 4 2009, 12:00 AM)
goshh i nearly bought mine there as well..but from wat the sales guy told, somehow i got a strong feeling tat they r trying to clear off wif their old stock..so i decided to step back n pay alil more n grab it in machines KLCC...
anyways im so sori to hear tat bro....i would recommend u to replace another unit, as customer is always right...
*
in US, yes...but in Malaysia, I'm not sure about it

i think MC026 is an old model right? but not that old
John89
post Aug 4 2009, 11:59 AM

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QUOTE(th3_glove20 @ Aug 4 2009, 12:00 AM)
goshh i nearly bought mine there as well..but from wat the sales guy told, somehow i got a strong feeling tat they r trying to clear off wif their old stock..so i decided to step back n pay alil more n grab it in machines KLCC...
anyways im so sori to hear tat bro....i would recommend u to replace another unit, as customer is always right...
*
How much you bought the MC026 in Machines KLCC?


QUOTE(jasperng @ Aug 4 2009, 01:28 AM)
he got dead pixel man >.< it doesnt lie .. and -.- i dont think anyone who spent thousands on lappy can bear with dead pixel >.<
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Yup...totally agree with you. If I pay RM2k+ for a laptop, I can't say anything. But this is a RM7k+ laptop man!!!!

Has anyone heard "what you pay is what you get"?

I paid RM8k+ (with AppleCare) and do you expect me to accept this kind of problem?

Plus Apple is well known for it's graphic. What's the use of excellent graphic if you have defect pixels?


QUOTE(preducer @ Aug 4 2009, 01:37 AM)
how bad is it ?? and also what is apple policies on dead pixel ? is 1 dead pixel entitled for a replacement ?

btw read this > http://discussions.apple.com/thread.jspa?t...080302&tstart=0
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What Apple Policies? Before buying it, the sales person told me that they will swap a new one for me IF THERE ARE ANY DEFECT HARDWARE...

So I guess I am entitle to swap right?

This post has been edited by John89: Aug 4 2009, 12:02 PM
John89
post Aug 4 2009, 12:21 PM

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QUOTE(preducer @ Aug 4 2009, 12:20 PM)
1 dead pixel doesnt entitled you to replacement..
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Why not? I already did it on my first swap. After first swap, there is still a defect pixel
John89
post Aug 4 2009, 09:47 PM

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QUOTE(preducer @ Aug 4 2009, 01:10 PM)
ur lucky for the first time, usually they wont unless there are a lot of dead pixels like 3-4.
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Are you sure they won't swap a new one?

Today I went back to the place where I purchased it and they allow me to swap 1 more time

Lucky again?


QUOTE(jind86 @ Aug 4 2009, 01:55 PM)
why worry about them not swapping it for you? whatever it is, the problem didnt derive from you, the unit is faulty, simply bring back to them and tell them bout the problem, your unit is covered under apple warranty anyway..
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Yeah. They allow me to swap but I don't want. Therefore I choose refund.

Don't want to cause them any trouble anymore, plus my 7 days for returning a faulty MacBook Pro is going to end soon, don't want to take the risk again

This post has been edited by John89: Aug 4 2009, 09:48 PM
John89
post Aug 6 2009, 02:51 AM

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Anyone using or used before a screen protector on their MacBook / MacBook Pro / MacBook Air?
John89
post Aug 12 2009, 12:21 PM

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QUOTE(cRazYee @ Aug 11 2009, 10:29 PM)
no, if logic board issue very fast only.
I had my second logic board changed in malaysia
it took just 4 days from day send it to settle @ Switch (CG Computers)

Added on August 11, 2009, 11:05 pmbig new for most of the ppl
http://www.engadget.com/2009/08/11/apple-r...ok-pro-charges/

tomorrow will ask around whether to take out my mirror in SC or not
*
Hmm...matte display?

I am wondering, will it affects the quality of the image? Better? Same?

Check this out:

http://store.apple.com/my/configure/MB986ZP/A?mco=NjcxMTU2MA

MacBook Pro 15-inch Antiglare Widescreen Display [Add RM 184.00]

This post has been edited by John89: Aug 12 2009, 12:33 PM
John89
post Aug 22 2009, 01:46 PM

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do you guy use trackpad protector for MacBook Pro?
John89
post Aug 22 2009, 11:45 PM

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QUOTE(preducer @ Aug 22 2009, 05:41 PM)
i use moshi palmguard, it comes with trackpad protector.
*
Palmguard? MacBook Pro also can get stain easily ah?
John89
post Aug 23 2009, 10:14 PM

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Need some help here guys...

When I press the "AirPort" on top and choose "Open Network Preferences", nothing comes out. Only saw the "Finder" on top changed to "System Preferences"

Same goes to "Change Desktop Background". At first, there are pictures for me to select, but after few times changing, when I press "Change Desktop Background", only saw "Finder" changed to "System Preferences"....
John89
post Aug 25 2009, 08:17 PM

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Anyone tried to send case number to malaysiafax@apple.com before?

I sent one yesterday and untill now I have not got their reply yet. Is this common?
John89
post Aug 27 2009, 07:58 AM

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QUOTE(terencetoo @ Aug 26 2009, 11:14 PM)
New Mac user reporting in biggrin.gif
guys wonder this question has been raised b4..

when u switch off the laptop...
u gently touch the Alu case, can u feel vibration on it, like something charging or the hardware is spinning ....

Tried unplug my USB cablea and the vibration stop.....is this normal? do u guys leave the usb cable/ firewire on the mac

Another thing is ....is it harmful that leaving the charging cradle charge your laptop all day long? or u guys just unplug when u switch off the mac

Thanks
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I don't know if it's vibration or what, but I think I know what you mean.

When the power cable is on and I touch the aluminum surface, it doesn't feel smooth. Can feel the "vibration"

But when I unplug the power cable and touch the surface, it feels smooth...

The feel when touching the aluminum surface is different when the power cable is plugged in or unplug..
John89
post Aug 28 2009, 10:52 PM

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When my MacBook Pro is running with battery, the keyboard light won't lights up and there is no green light on battery indicator on the side..

Anyone knows why?
John89
post Aug 28 2009, 11:39 PM

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QUOTE(devabby @ Aug 28 2009, 11:03 PM)
i not sure about this, maybe put your hand on the isight to check wheter the keyboard light will light or not
and about the "no green light on battery indicator on the side..", i dont know about this.
*
From what I have found, the keyboard will not light up if the room is too bright. Don't know is this true or not.

And for the green light thing, I just noticed there is a button beside the indicator to press on...
John89
post Aug 29 2009, 06:38 PM

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Just wondering is there any book out there for 1st time Mac, MacBook Pro users?

Can recommend some?
John89
post Aug 29 2009, 06:47 PM

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QUOTE(preducer @ Aug 29 2009, 06:42 PM)
why would u want to waste ur money on books ? u can get everything on the internet.
*
Yeah...I know they are expensive, but I don't want to miss a thing in my MBP
John89
post Sep 14 2009, 12:17 AM

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QUOTE(chypher @ Sep 13 2009, 09:13 PM)
hey guys, do you guys mind to give me the link where I can check my warranty online?

thanks
*
It's all in Mac Purchase Guide
John89
post Sep 14 2009, 06:57 PM

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one question, what is the Apple sticker (inside iPod box, MacBook box) for?
John89
post Sep 14 2009, 08:10 PM

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A gift? Okay....

Do you guys use it or keep it?
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