Guy I am not driving BLM but wana share my story on the SC to all of you, I have a real real headache problem with the SC Last 2 week when I done my 20k service.
Problem:
1. They just told me changing
- Engine Oil
- Spark plug
- ATF oil
- Coolant
- Oil Filter
- Air Filter
End up in the bill there is extra things come out, what sort of treatment oil, petrol treatment oil. This was not told and they just doing it without asking me vmad.gif end up my bill is RM498 plus labour fees.
Feel like get con from the SC.
2. I saw the worker was pouring the coolant on it, but is just a little bit only and it charge me 1 bottle.
Here come the climax part. After the servicing has done, they worker test drive my car due to I have complaint about the klok klok sound from the front part. Then after that, he straight away drive to wash my car, and that is fine. After my car finished wash, you know what I saw!!
My front bumper got a big scratch mad.gif vmad.gif I am asking the manager over there, and she told me that maybe I bang it myself and I didn't notice. How can it be, early in the morning 8.30am I straight away drive my car to the service center, if I bang my car I didn't notice it some more if I bang it myself how come I don't know at all!!! She asking her worker did he did that on my car, and the worker said "NO" mad.gif and she ask him did he drive my car for test drive and he reply"NO" he didn't drive it for test drive vmad.gif This make me really angry on it and I on the spot scold them. I saw him drive my car out around 10 mins long after that he drive it to the washing car center to wash my car. How come he said he didn't drive my car?!!!!!
After that she ask the worker go into the room, I think is asking him about this case, and at last she call up her friend come to have a look on how to paint back my car. At last she said she will pay for it. Ok, that is suppose to be. After that when I start my car I found out that my air cond button was turn into MAX. vmad.gif what are they doing on my car, test drive also need to MAX open the air cond. What is their working attitude?? I didn't saw where did he drive but I guess while the worker driving it must be pressing the gas pedal till the max, because I saw my fuel meter drop significantly mad.gif
Then last week drove my car to the SC again for the painting job. Around 4.30pm she call me up and said the painting job was done and my car is ready to collect.
When I collect my car, she said my car color got problem and the color will not match after 6 month later mad.gif how can it be if they are using the original color paint it will become different???Again, the air cond button is turn into the MAX vmad.gif
At last, I really fed up about their servicing, from the beginning until the end. They never said any single "SORRY" or make any apologize to me.
Can anyone recommend some good SC in PJ area? The SC are not allow me to bring in my own engine oil, and said that if you get outside oil it must be fake or recycle oil. doh.gif
Please think twice, if you tend to go Tmn Megah SENAXIS Sdn Bhd for doing your service. The above matter is from this SC.
my SC just started to use this oil...that day they ask me want or not...i say no...since the engine oil already full
as for the complain and scratch...indicating they are irresponsible...change SC is recommended
aircon is normal...they usually open to max dn't know why ....also no needed...lol