I would like to know, any HSBC Credit Card user here? If i would like to request for an annual fee waiver how can i do that?

Anyone here is a HLB Credit card agent or know any reliable agent? Im having problem to terminate my credit card and waive its annual fee.

The problem started when i receive a statement with annual fee charged into my 2 months old un-active credit card. I was shock and quickly go to a nearest HLB to cancel my card and get my waiver. Then the bank's finance personel contacted me and confirm my cancelation and do the waiver for me and till now its been 3 month and in this 3 months i still keep receive their statement together with the annual fee increasing every month and everytime i call them up they say they will have it done but nothing has been done.

Anyone facing this problem, i cancel my maybank card b4.. and they will send a letter of confirmation that i've cancel the account but HLB didnt send me anything.

I am about to go to their head office and demand they cancel it immediately, but im in penang and its quite inconvenient for me to do that.

Any suggestion ?