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> [Q&A] Poslaju services

fruitie
post Mar 17 2007, 04:35 AM

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Is that true that we need to pay for fuel surcharge? I went to post something yesterday (Friday) at MMU Malacca's post office, as usual I prepared myself with RM 4.73 but I was told by the officer there, starting from yesterday we need to pay for fuel surcharge which is RM 0.45 regardless posting to anywhere in Malaysia. And, he asked me to read a poster pasted there and yes this thing exists now. doh.gif
How about other poslaju branches? Or anyone experience this problem already? At least, I did. sad.gif

This post has been edited by fruitie: Mar 17 2007, 04:37 AM
bombman
post Mar 18 2007, 02:23 AM

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QUOTE(fruitie @ Mar 17 2007, 04:35 AM)
Is that true that we need to pay for fuel surcharge? I went to post something yesterday (Friday) at MMU Malacca's post office, as usual I prepared myself with RM 4.73 but I was told by the officer there, starting from yesterday we need to pay for fuel surcharge which is RM 0.45 regardless posting to anywhere in Malaysia. And, he asked me to read a poster pasted there and yes this thing exists now. doh.gif
How about other poslaju branches? Or anyone experience this problem already? At least, I did. sad.gif
*
Yups...there's a fuel surcharge now, similar to wht other couriers charge (for customers w/ accounts) sweat.gif
yiivei
post Mar 18 2007, 08:54 AM

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has any1 read the newspaper today?

3 kg of bird nest was lost in delivery from miri to sibu, and pos laju has issued a notice or watsoever to apologize and repay the victim of RM300...

fruitie
post Mar 18 2007, 03:19 PM

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QUOTE(bombman @ Mar 18 2007, 02:23 AM)
Yups...there's a fuel surcharge now, similar to wht other couriers charge (for customers w/ accounts)  sweat.gif
*
Luckily only RM 0.45, not until few ringgits. sweat.gif
The fuel surcharge is the same for all sizes right? unsure.gif
vikingw2k
post Mar 18 2007, 03:37 PM

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QUOTE(fruitie @ Mar 18 2007, 03:19 PM)
Luckily only RM 0.45, not until few ringgits. sweat.gif
The fuel surcharge is the same for all sizes right? unsure.gif
*
Yes

damn it, luckily i posted all my 6 items on wednesday. but too bad i left out one sweat.gif


fruitie
post Mar 18 2007, 04:17 PM

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QUOTE(vikingw2k @ Mar 18 2007, 03:37 PM)
Yes

damn it, luckily i posted all my 6 items on wednesday. but too bad i left out one  sweat.gif
*
Unlucky for you and me because I was supposed to send out the parcel on Thursday buy I was busy on that day so I posted on Friday's morning, I'm the first customer in MMU that being implemented on this surcharge. sweat.gif doh.gif
yiyi87
post Mar 18 2007, 06:53 PM

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last week i sent out a parcel at subang's post office
as far as i know tat poslaju charges rm3.50 for same city
but the lady there charged me normal rm4.50
when i asked her about it, she said sumthing like if i wan tat price, i shud go to kl sweat.gif
subang,selangor - batu caves,selangor not same state meh? doh.gif
bombman
post Mar 19 2007, 02:03 AM

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QUOTE(fruitie @ Mar 18 2007, 03:19 PM)
Luckily only RM 0.45, not until few ringgits. sweat.gif
The fuel surcharge is the same for all sizes right? unsure.gif
*
QUOTE(vikingw2k @ Mar 18 2007, 03:37 PM)
Yes

damn it, luckily i posted all my 6 items on wednesday. but too bad i left out one  sweat.gif
*
Dats wht the PosLaju gals told me too, unlike others which charge me 10% fuel surcharge & then subject that to tax sumore rclxub.gif


QUOTE(yiyi87 @ Mar 18 2007, 06:53 PM)
last week i sent out a parcel at subang's post office
as far as i know tat poslaju charges rm3.50 for same city
but the lady there charged me normal rm4.50
when i asked her about it, she said sumthing like if i wan tat price, i shud go to kl  sweat.gif
subang,selangor - batu caves,selangor not same state meh? doh.gif
*
Seems there was confusion. Somtimes they might not even knw on certain stuffs so mebe u'd xplain 2 'em or call the branch manager

vikingw2k
post Mar 19 2007, 02:26 AM

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QUOTE(fruitie @ Mar 18 2007, 04:17 PM)
Unlucky for you and me because I was supposed to send out the parcel on Thursday buy I was busy on that day so I posted on Friday's morning, I'm the first customer in MMU that being implemented on this surcharge. sweat.gif  doh.gif
*
luckily it's just one for that day doh.gif

QUOTE(yiyi87 @ Mar 18 2007, 06:53 PM)
last week i sent out a parcel at subang's post office
as far as i know tat poslaju charges rm3.50 for same city
but the lady there charged me normal rm4.50
when i asked her about it, she said sumthing like if i wan tat price, i shud go to kl  sweat.gif
subang,selangor - batu caves,selangor not same state meh? doh.gif
*
i thought poslaju RM4.73? blink.gif
yiyi87
post Mar 19 2007, 09:06 PM

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QUOTE(vikingw2k @ Mar 19 2007, 02:26 AM)
luckily it's just one for that day doh.gif
i thought poslaju RM4.73?  blink.gif
*
4.50 before tax laugh.gif
now more than 4.73 lor sad.gif
really simply charge one la the post office cry.gif
last time i wanted to send out a pair of shoes, the subang post office charge me rm16 sweat.gif
den i went back to my area to send, they counted by weight doh.gif rm8 oni.. half of the price man shakehead.gif
momuchi
post Mar 19 2007, 10:08 PM

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QUOTE(yiyi87 @ Mar 19 2007, 09:06 PM)
4.50 before tax  laugh.gif
now more than 4.73 lor  sad.gif
really simply charge one la the post office  cry.gif
last time i wanted to send out a pair of shoes, the subang post office charge me rm16  sweat.gif
den i went back to my area to send, they counted by weight  doh.gif  rm8 oni.. half of the price man  shakehead.gif
*
now pos laju charge 10% surcharge extra..
fruitie
post Mar 19 2007, 11:45 PM

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QUOTE(momuchi @ Mar 19 2007, 10:08 PM)
now pos laju charge 10% surcharge extra..
*
Ya, we already discussed about this matter above there.
Luckily it's only RM 0.45 for all sizes, not 10% from the total amount laugh.gif
Doomsday
post Mar 20 2007, 01:45 AM

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QUOTE(bombman @ Mar 19 2007, 02:03 AM)
Dats wht the PosLaju gals told me too, unlike others which charge me 10% fuel surcharge & then subject that to tax sumore  rclxub.gif
Seems there was confusion. Somtimes they might not even knw on certain stuffs so mebe u'd xplain 2 'em or call the branch manager
*
Yeap, thats true... I posted a parcel that less than 500gm and usually I pay RM 4.73 (included tax).. Suddenly they pos office guy told me RM 5++. I was shocked and thought they have mistaken the weight or something. He told me that the rate have increased 10% for each parcel... doh.gif doh.gif doh.gif Here tax there tax, everything also tax.


Added on March 20, 2007, 1:48 am
QUOTE(vikingw2k @ Mar 19 2007, 02:26 AM)
luckily it's just one for that day doh.gif
i thought poslaju RM4.73?  blink.gif
*
Same city would be cheaper.. I experienced before. But I think that Pos office have no standard system. Once I sent a parcel that weighted >600gm they charge only RM 4.73 while I went to other pos office they charged me RM 5++ for the same weight. Kinda confusing

This post has been edited by Doomsday: Mar 20 2007, 01:48 AM
fruitie
post Mar 20 2007, 02:44 AM

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QUOTE(Doomsday @ Mar 20 2007, 01:45 AM)
Same city would be cheaper.. I experienced before. But I think that Pos office have no standard system. Once I sent a parcel that weighted >600gm they charge only RM 4.73 while I went to other pos office they charged me RM 5++ for the same weight. Kinda confusing
*
Some of them never bothered to weigh. tongue.gif
Like my case, I posted quite a few times from PD post office when I go back my hometown during the weekends, my items were crystal casings and screen protector, the man will just write the weight as 0.01kg without weighing though the things are light but definitely more than 0.01kg. laugh.gif
I was thinking his hand is a weigh is it? sweat.gif
Doomsday
post Mar 20 2007, 02:56 AM

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QUOTE(fruitie @ Mar 20 2007, 02:44 AM)
Some of them never bothered to weigh. tongue.gif
Like my case, I posted quite a few times from PD post office when I go back my hometown during the weekends, my items were crystal casings and screen protector, the man will just write the weight as 0.01kg without weighing though the things are light but definitely more than 0.01kg. laugh.gif
I was thinking his hand is a weigh is it? sweat.gif
*
It's best that all the Pos Office using the standard system to measure the weight and not simply touch-and-feel weight process, this would lead confusion for certain people who are new to PosLaju services.
BTW, it is good if they charge less than the acctual amount that they should charge. LOL tongue.gif
bearbear
post Mar 20 2007, 06:24 AM

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I tried sending out some wiper few days back, the lady keep measuring the pascal so i said "Dulu saya hantar ikut berat wor", she reply that she will weight it and also count by the size and i will pay the cheaper option.

End up she weight it 0.97kg and in the end i pay by weight.

Btw just to clarify, the fuel surcharge is 10% of your pascal charge.

Mine was Rm6.50 for the pascal so fuel surcharge is Rm0.65 and not Rm0.45 as some of you have mentioned smile.gif
yiyi87
post Mar 20 2007, 09:19 AM

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QUOTE(bearbear @ Mar 20 2007, 06:24 AM)
I tried sending out some wiper few days back, the lady keep measuring the pascal so i said "Dulu saya hantar ikut berat wor", she reply that she will weight it and also count by the size and i will pay the cheaper option.

End up she weight it 0.97kg and in the end i pay by weight.

Btw just to clarify, the fuel surcharge is 10% of your pascal charge.

Mine was Rm6.50 for the pascal so fuel surcharge is Rm0.65 and not Rm0.45 as some of you have mentioned smile.gif
*
good for u haha
the post office i went, she measured the box and quote me the price rm16
den i told her last time i sent bigger box than this, also counted by weight oni
she dun even give a damn to wat iv said.. den i take my box and went to another post office laugh.gif
bearbear
post Mar 20 2007, 02:45 PM

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Rm16, i can send 3 kg of pascal already! tongue.gif
fruitie
post Mar 21 2007, 12:39 AM

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QUOTE(bearbear @ Mar 20 2007, 06:24 AM)
I tried sending out some wiper few days back, the lady keep measuring the pascal so i said "Dulu saya hantar ikut berat wor", she reply that she will weight it and also count by the size and i will pay the cheaper option.

End up she weight it 0.97kg and in the end i pay by weight.

Btw just to clarify, the fuel surcharge is 10% of your pascal charge.

Mine was Rm6.50 for the pascal so fuel surcharge is Rm0.65 and not Rm0.45 as some of you have mentioned smile.gif
*
There is this lady in MMU, she'll come over here to work.. I think one day in a week, I'll try to peek.. If she's around, I won't post my thing on that day. tongue.gif She's so damn troublesome, she will take out the flexible measurement tape to measure the volume of my parcel and multiply with the weight.. Wow! ohmy.gif Though we know that's the exact way, but can't she be a bit lenient like the nice uncle? laugh.gif

And bearbear, thanks for the information. So, different size different fuel surcharge, not fixed at RM 0.45. doh.gif
Btw, it's parcel not pascal. laugh.gif You think too much of Blaise Pascal is it? tongue.gif


edit: typo

This post has been edited by fruitie: Mar 21 2007, 12:42 AM
bearbear
post Mar 21 2007, 02:20 AM

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haha, lucky me everytime they measure also end up counting by weight.

Ya the fuel surcharge will be 10% of your parcel! tongue.gif


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