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> [Q&A] Poslaju services

CassieLim
post Dec 10 2009, 09:16 PM

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anyone know sending registered post from perak to langkawi need how many days? my customer want scold me ad ><

This post has been edited by CassieLim: Dec 10 2009, 09:21 PM
chingwooi
post Dec 10 2009, 09:38 PM

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Normal registered pos usually takes around 3 days to arrive, Poslaju wise should be 1 day. Provide the buyer with the tracking code so that he/she can trace the item then he/she won't scold you.
CassieLim
post Dec 11 2009, 01:08 AM

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QUOTE(chingwooi @ Dec 10 2009, 09:38 PM)
Normal registered pos usually takes around 3 days to arrive, Poslaju wise should be 1 day. Provide the buyer with the tracking code so that he/she can trace the item then he/she won't scold you.
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The problems is..when check online..the result is " your reference number is not exist"..so..as a buyer, u think how they will feel when they c tis...
chingwooi
post Dec 11 2009, 01:19 AM

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If it's normal registered pos you're using there, then I don't feel surprise to see that bcoz I've faced it b4. The item was only able to b traced on the delivery day itself. Tell ur buyer to b patient as Registered pos registration is always down. Ask them to wait for 3 days, if by then they still haven't received the item then only called Post Office to enquire, make sure u keep the tracking no.
CassieLim
post Dec 11 2009, 01:32 AM

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QUOTE(chingwooi @ Dec 11 2009, 01:19 AM)
If it's normal registered pos you're using there, then I don't feel surprise to see that bcoz I've faced it b4. The item was only able to b traced on the delivery day itself. Tell ur buyer to b patient as Registered pos registration is always down. Ask them to wait for 3 days, if by then they still haven't received the item then only called Post Office to enquire, make sure u keep the tracking no.
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oh..got special registered post??? i think mine is normal 1..the ref number start wif "RD.......MY"....haiz..tis morning i ad try to find out where is my parcel...call 1300-300-300, a malay gal say will cal bek but until now still dun hv any respond...i oso go pos office to ask, they gv me another number ask me call by myself...then they say the parcel is "on the way"...waste my prepaid oso small matter>_<juz wori my customer will missunderstood me...hope my customer can get it tomolo..anyway, thanks bro...
chingwooi
post Dec 11 2009, 01:50 AM

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Haha, bcoz when u mentioned registered pos, I dunno whether it's PosLaju or the Posdaftar xD I'm referring normal registered pos as pos daftar. Next time just wait for 3 days at least before you start panicking, if buyers ask, tell them to wait for 3 days b4 asking u again, normally customers will understand. If they want it fast, they should ask u to use PosLaju instead which is slightly more expensive than the Pos Daftar.
owikh84
post Dec 12 2009, 07:07 AM

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Do not use registered post if urgent.
it would take up to 2-3 weeks depends on the postman.
they song2 ma deliver earlier bo song ma taking 3 weeks
christine_1236
post Dec 12 2009, 09:59 AM

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i would like to ask if i deliver using poslaju on next thursday but friday is a holiday,
when will the parcel will be receive?
p/s: i meant within peninsular malaysia..

Mun_
post Dec 12 2009, 10:03 AM

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QUOTE(owikh84 @ Dec 12 2009, 07:07 AM)
Do not use registered post if urgent.
it would take up to 2-3 weeks depends on the postman.
they song2 ma deliver earlier bo song ma taking 3 weeks
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Very agree to owikh84,

I did happened once i shipped my item from Pos Office Amcorp Mall ,PJ to Penang using " Normal Registered Mail ", after one week my Buyer call up to me : " Where is his item vmad.gif " . then i quickly call Pos Malaysia Help-Line 1-300-300-300,

Guess what hmm.gif ...my item still at ' Pos Office Besar Subang Jaya ' doh.gif cry.gif

Now, i will only use either

1)Poslaju 2 - 4days ( Small Parcel < 1kg ) or

2)Pos Domestik 3 - 5days ( How big ,how heavy also never mind .- According to the Counter, ' Pokok ' pun boleh Hantar wub.gif flex.gif . Charges only from RM3.50 - RM5.00 brows.gif )

Photo as Attached Below
Attached Image . Attached Image


Added on December 12, 2009, 10:11 am
QUOTE(christine_1236 @ Dec 12 2009, 09:59 AM)
i would like to ask if i deliver using poslaju on next thursday but friday is a holiday,
when will the parcel will be receive?
p/s: i meant within peninsular malaysia..
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Hi christine_1236,

as my experienced, If you did your shipping before '3pm' on that day .. Mostly will reach on the next day ,if it's holiday then it will be another one day wub.gif ...

This post has been edited by Mun_: Dec 12 2009, 10:11 AM
Mrwei86
post Dec 15 2009, 03:49 PM

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Hi, I'm a newbie here and i just want to know a few things.
Yesterday there was a package sent to me around 4pm and the seller gave me the tracking number.i tried using the number in the pos malaysia website but there was nothing.so i thought maybe the pos office havent update yet so i waited the next day(which is today) and try to check the number again.yet there was no track of it.the person sent using pos demostik.can anyone tell me wats going on?(worried)

AskarPerang
post Dec 15 2009, 07:16 PM

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QUOTE(Mrwei86 @ Dec 15 2009, 03:49 PM)
Hi, I'm a newbie here and i just want to know a few things.
Yesterday there was a package sent to me around 4pm and the seller gave me the tracking number.i tried using the number in the pos malaysia website but there was nothing.so i thought maybe the pos office havent update yet so i waited the next day(which is today) and try to check the number again.yet there was no track of it.the person sent using pos demostik.can anyone tell me wats going on?(worried)
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pos domestik is pos daftar
it's just a normal mail not express mail like pos laju
possible will update after the recipient received the items.
Mun_
post Dec 16 2009, 01:05 AM

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QUOTE(Mrwei86 @ Dec 15 2009, 03:49 PM)
Hi, I'm a newbie here and i just want to know a few things.
Yesterday there was a package sent to me around 4pm and the seller gave me the tracking number.i tried using the number in the pos malaysia website but there was nothing.so i thought maybe the pos office havent update yet so i waited the next day(which is today) and try to check the number again.yet there was no track of it.the person sent using pos demostik.can anyone tell me wats going on?(worried)
*
Hi Mrwei86,

You can try this links and login in to " e-Parcel " if you seller using "Pos Domestik". ( Usual they will update on the Next day nod.gif )

http://www.pos.com.my/v1/MAIN2.ASP?c=/v1/T...e/MainTrack.htm

Cheers user posted image
Mrwei86
post Dec 16 2009, 08:44 AM

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Haha, yeah its updated already.Thanks for the help.I really appreciate it. biggrin.gif
latlawlim
post Dec 17 2009, 12:04 PM

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hey guys!!!
newbie here!!

can i send items like nail varnish through pos laju?
its a bday present for my friend.

thx a lot guys!!!
cheers!!
chingwooi
post Dec 17 2009, 05:41 PM

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Yup, but make sure you wrap them up properly so that they won't know it's liquid inside.
latlawlim
post Dec 17 2009, 07:12 PM

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QUOTE(chingwooi @ Dec 17 2009, 05:41 PM)
Yup, but make sure you wrap them up properly so that they won't know it's liquid inside.
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oh thk u so much....but then do i need to write "nail varnish" in the part where u hv to state what is in the parcel?
my parcel will hv a lip gloss.....nail varnish and a soft toy...
chingwooi
post Dec 17 2009, 11:20 PM

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The declaration is not very important, only if ur item is super duper exp then you hv to declare properly jus in case if it went missing u can ask for compensation accordingly, otherwise, jus state it as soft toy or whateva u like xD
maxsteel
post Dec 21 2009, 09:19 PM

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I want to ask something. I sent my parcel to Perak and according to the tracking at poslaju, it shows "Item successfully delivered".
But the office it shows "PPL SG. PETANI". Is it normal?
Mun_
post Dec 22 2009, 10:13 AM

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QUOTE(maxsteel @ Dec 21 2009, 09:19 PM)
I want to ask something. I sent my parcel to Perak and according to the tracking at poslaju, it shows "Item successfully delivered".
But the office it shows "PPL SG. PETANI". Is it normal?
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Now i only noticed doh.gif that, PPL Pulau Pinang, PPL Kuantan, PPL Pasir Gudang...etc

But, i will only will refer to the Second Column of Item successfully delivered ..
they will mentioned the ' Receiver Name and i/c '



chelseafanz
post Dec 22 2009, 10:53 AM

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Hi all...i would need some help here. Anyone know how to get to the poslaju cheras? I saw from the address, it mention taman shamelin...i'm a noob of the road in cheras, anyone has the map on how to get there?

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