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DiGi Fans Club & Enquiries V6 [Thread updated], Always the smarter choice [Read post #2]
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yiivei
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Jul 23 2009, 06:00 PM
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i received a sms from digi 2 days ago, stating that they will delay the bill for 2 weeks. does tat mean, they will delaying the bill to me by 2 weeks or they will onli close my monthly ending period by 2 weeks? coz it seems confusing..
my billing date is 21st, and yet they hav to close my balance for this particular mth..
and, can i complain to digi for the billing system? its not updated and not accurate at time..
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TSfruitie
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Jul 23 2009, 06:07 PM
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Rise and Shine
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QUOTE(yiivei @ Jul 23 2009, 06:00 PM) i received a sms from digi 2 days ago, stating that they will delay the bill for 2 weeks. does tat mean, they will delaying the bill to me by 2 weeks or they will onli close my monthly ending period by 2 weeks? coz it seems confusing.. my billing date is 21st, and yet they hav to close my balance for this particular mth.. and, can i complain to digi for the billing system? its not updated and not accurate at time.. They are having serious problem with their postpaid billing this month. Bear with them, they are trying their best to rectify it.
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yiivei
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Jul 23 2009, 06:16 PM
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QUOTE(fruitie @ Jul 23 2009, 06:07 PM) They are having serious problem with their postpaid billing this month. Bear with them, they are trying their best to rectify it.  so, they juz delay the bill and not xtending the period rite?
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TSfruitie
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Jul 23 2009, 06:21 PM
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Rise and Shine
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QUOTE(yiivei @ Jul 23 2009, 06:16 PM) so, they juz delay the bill and not xtending the period rite? I'm not so sure, mine is every month's 8th.
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d@odao
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Jul 23 2009, 07:30 PM
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QUOTE(fruitie @ Jul 23 2009, 06:07 PM) They are having serious problem with their postpaid billing this month. Bear with them, they are trying their best to rectify it.  dg definately have billing system issue...me as main line also kena charged for calls/sms/mms with supp line...which shld be free unlimited... did 2 times complaint only they stop the charging...but, somehow the unbilled transaction keep increasing...
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radi0head
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Jul 23 2009, 07:57 PM
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QUOTE(d@odao @ Jul 23 2009, 07:30 PM) dg definately have billing system issue...me as main line also kena charged for calls/sms/mms with supp line...which shld be free unlimited... did 2 times complaint only they stop the charging...but, somehow the unbilled transaction keep increasing...  mine too... now my unbilled is reaching rm220+!! isK~
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d@odao
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Jul 23 2009, 08:14 PM
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QUOTE(radi0head @ Jul 23 2009, 07:57 PM) mine too... now my unbilled is reaching rm220+!! isK~  did ur supp line also kena charged?...my supp line kena charged too...
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lim_ryan
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Jul 23 2009, 08:24 PM
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Getting Started

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i register DG50 on 1st july 2009....but still cant register OCS...Y....Y?
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uhlaw
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Jul 23 2009, 08:40 PM
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QUOTE(lim_ryan @ Jul 23 2009, 08:24 PM) i register DG50 on 1st july 2009....but still cant register OCS...Y....Y? You need to wait for you 1st month billing. After 1st month billing, only then you can register for OCS
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TSfruitie
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Jul 23 2009, 08:44 PM
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Rise and Shine
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QUOTE(lim_ryan @ Jul 23 2009, 08:24 PM) i register DG50 on 1st july 2009....but still cant register OCS...Y....Y? Usually you can register within 1 week, try to contact the CS.  QUOTE(uhlaw @ Jul 23 2009, 08:40 PM) You need to wait for you 1st month billing. After 1st month billing, only then you can register for OCS  Where got such thing?  Mine can register within 3 days, 7 days is the maximum anyway.
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d@odao
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Jul 23 2009, 09:35 PM
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QUOTE(fruitie @ Jul 23 2009, 08:44 PM) Usually you can register within 1 week, try to contact the CS.  Where got such thing?  Mine can register within 3 days, 7 days is the maximum anyway.  yalor...my supp line is MNP from maxis, after activated can register OCS liao...
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lim_ryan
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Jul 23 2009, 09:50 PM
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Getting Started

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QUOTE(uhlaw @ Jul 23 2009, 08:40 PM) You need to wait for you 1st month billing. After 1st month billing, only then you can register for OCS  thanks for the info...u the man
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TSfruitie
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Jul 23 2009, 10:10 PM
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Rise and Shine
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QUOTE(lim_ryan @ Jul 23 2009, 09:50 PM) thanks for the info...u the man He was giving you the wrong information and you said he is the man.  If you can't register within 7 working days, please acknowledge DiGi CS. Mine can register within 3 days. Yours is more than 3 weeks already, something is wrong here.
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SweetPuff
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Jul 24 2009, 11:52 AM
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QUOTE(sno0py @ Jul 23 2009, 02:53 PM) Yeap. I chose Digi Prepaid... i called Digi CS, but dont have the selection they stated  As far as I know there is only 1 DiGi Prepaid plan that's on sale at the moment. All the others are no longer being offered. What selection did the CS tell you to choose? I have my pal working at digi on MSN. I can help you to ask.
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sno0py
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Jul 24 2009, 08:46 PM
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QUOTE(SweetPuff @ Jul 24 2009, 11:52 AM) As far as I know there is only 1 DiGi Prepaid plan that's on sale at the moment. All the others are no longer being offered. What selection did the CS tell you to choose? I have my pal working at digi on MSN. I can help you to ask. Okay, CS said need wait for 48 hours. See how first... if still cant, i have to call again = ="
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pali
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Jul 25 2009, 04:43 PM
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i'm using digi prepaid rite now..how to register for DIGI Friends and Family™ package?can i register non digi number,coz most of my family members is using celcom and maxis?how much is the charge/minit for call and SMS? thanks in advance
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radi0head
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Jul 25 2009, 05:59 PM
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QUOTE(pali @ Jul 25 2009, 04:43 PM) i'm using digi prepaid rite now..how to register for DIGI Friends and Family™ package?can i register non digi number,coz most of my family members is using celcom and maxis?how much is the charge/minit for call and SMS? thanks in advance yes u can register non-digi nos into ur fnf but that's only for the digi prepaid new plan which is called 'digi prepaid'... 11+4nos... rate? check out fruitie's first few posts in this thread... it's alwiz up to date thanks to fruitie!
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sno0py
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Jul 26 2009, 03:05 PM
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Digi no more Super SMS?
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radi0head
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Jul 26 2009, 04:59 PM
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QUOTE(sno0py @ Jul 26 2009, 03:05 PM) Digi no more Super SMS? no more... no more DiGi I Like plan... there's only 1 plan for now... the one tat u r currently on and u got no other options to choose beside the DiGi Prepaid new plan which for first time activation, a RM3 will be deducted...
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9M-MAS
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Jul 26 2009, 06:08 PM
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Question: The RM 5 cap on data prepaid plan...do I get access to EDGE or only GPRS?
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