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 DiGi Fans Club & Enquiries V6 [Thread updated], Always the smarter choice [Read post #2]

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SweetPuff
post May 26 2009, 06:57 PM

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Site seems to be working fine now.
SweetPuff
post Jun 4 2009, 02:09 PM

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Digi got new initiative. Seems like you need to click and digi will donate or something:
www.lovetosave.com.my


SweetPuff
post Jun 4 2009, 04:31 PM

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Perhaps you can try giving Customer service a call?
SweetPuff
post Jun 15 2009, 01:37 AM

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New digi tvc featuring an 'auntie' yellowman.
SweetPuff
post Jul 3 2009, 02:53 PM

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New 'yellowman' featured in latest digi tvc. It's now a yellow... hamster???


SweetPuff
post Jul 6 2009, 05:53 PM

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QUOTE(yiivei @ Jul 4 2009, 01:48 PM)
i doubt tat.. haha~ but its funny afterall.
*
Already on air. Seems like the new yellowman is a transformer of sorts.

And here's 2 of their non-yellowman ads. It's for digi business, but I find the 2nd one funny.

Big Phone: http://www.youtube.com/watch?v=MfmnaB8yKmQ

Bump: http://www.youtube.com/watch?v=5iT6Sx6niNc


Added on July 6, 2009, 5:54 pm
QUOTE(yvliew @ Jul 5 2009, 06:35 PM)
I wanna about about DiGi 1 Plan. I'm still using this plan instead of the new 25,50 etc plan..

I wanna ask... How much my usage have to be so that the access fee will be waived?? Is there still such thing??
*
I thought no more 1 Plan already? Only got 1 Family left.

This post has been edited by SweetPuff: Jul 6 2009, 05:54 PM
SweetPuff
post Jul 8 2009, 12:05 AM

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I got in touch with their CS. Seems like the matter has been resolved and my line's unbarred.
SweetPuff
post Jul 8 2009, 10:31 AM

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QUOTE(zftrans @ Jul 8 2009, 01:02 AM)
spoke to the customer consultant regarding this issue. apparently digi is 'recapturing' certain previous call charges/details which the billing department overlooked for the past few months..

this was done without any notice given to customers and some of us got our line barred without any prior notice and like myself this morning was wondering why is my line barred when i already made all the necessary outstanding payments..

so i called up the customer service and made some noise but they can't do much. so i sent an email to one of the digi's customer service manager and cc the email to MCMC(SKMM). i demanded for an explanation and compensation, so hopefully they'll come up with some sort of rebate or something like that..

anyway for those of you who called and unbar your line, it will be barred again in 5 days. they can only unbar your line for 5 days period.
*
So it means digi is billing us retroactively for stuff that was missed out the last few months?
SweetPuff
post Jul 8 2009, 06:21 PM

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Hi guys,
Does your #128* bill amount and OCS' ebill tally?
SweetPuff
post Jul 15 2009, 09:34 PM

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I shall call this the digi tarzan prepaid.

The prepaid and postpaid thingy within a family sounds too good to be true though.

This post has been edited by SweetPuff: Jul 15 2009, 09:35 PM
SweetPuff
post Jul 16 2009, 11:13 AM

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fruitie works at digi?
SweetPuff
post Jul 16 2009, 11:20 AM

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Gangsterism is cool,in this context smile.gif

Anyway, I think the newspaper advertisement is cute.

This post has been edited by SweetPuff: Jul 16 2009, 11:24 AM
SweetPuff
post Jul 16 2009, 03:26 PM

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Just realised that info on the dg family thingy is up on the website:
http://www.digi.com.my/whatshot/promotions/dgfamily/index.do

Wonder why it's called 'dg' instead of 'digi'.
SweetPuff
post Jul 19 2009, 01:19 AM

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QUOTE(fruitie @ Jul 18 2009, 09:35 AM)
Just dial *128# and select for the menu there.
Yes, can. Each line can register up to 6 FnF, but only DiGi numbers. smile.gif
*
Eh? I thought FnF is like... 11 digi and 4 non digi?
SweetPuff
post Jul 19 2009, 11:17 AM

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digi have to earn a bit of money too, I guess...
SweetPuff
post Jul 23 2009, 10:08 AM

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Yep. 2016 is a digi shortcode.
SweetPuff
post Jul 23 2009, 01:45 PM

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Can post up the message?
SweetPuff
post Jul 24 2009, 11:52 AM

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QUOTE(sno0py @ Jul 23 2009, 02:53 PM)
Yeap. I chose Digi Prepaid...
i called Digi CS, but dont have the selection they stated  icon_question.gif
*
As far as I know there is only 1 DiGi Prepaid plan that's on sale at the moment. All the others are no longer being offered.

What selection did the CS tell you to choose? I have my pal working at digi on MSN. I can help you to ask.
SweetPuff
post Jul 29 2009, 10:34 AM

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QUOTE(ilovelyn @ Jul 29 2009, 10:28 AM)
» Click to show Spoiler - click again to hide... «

which centre u went to??
actually ur father can pay on ur behalf..
even ur fren can pay on ur behalf..
try go other centre..
*
Ya. Never happened to me before. This is highly unusual.

This post has been edited by SweetPuff: Jul 29 2009, 10:37 AM
SweetPuff
post Jul 29 2009, 01:08 PM

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QUOTE(-Y- @ Jul 29 2009, 12:38 PM)
question here.. i was a prepaid user. then, i convert to postpaid.
my 1st bill was RM-50 (because i top up rm50)
2nd bill was RM-50 (again) - i dont know why digi waived RM50
3rd bill was normal - around RM52
but the 4th bill is outstanding. my bill is RM100+. i dont know why. but i didnt call person to long. when i check *128*1*1#, my number keep increasing eventhough i didnt make any call. is it because digi want to charge me back because they waived me at the 2nd bill? confuse here..
*
This is probably due to the postpaid billing problems that they're facing now.

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