hi.. i want to check about cooling off period for gym memberships... is it applicable in Malaysia?

a friend signed up for Myoga Mid Valley on 29th April... then on 30th April her office advised that they have corporate rates at California Fitness at only RM90. Since Myoga & California Fitness both belongs to same management, she has requested to change to CF instead. Unfortunately, the gym not only says that they will not refund her deposit of RM300 paid but will also take legal actions against her since she signed the membership agreement.... she's very upset now that the gym has actually threatened that as a step to make her stay with them... it's a full year membership that she signed up for...

your view on this??

All those commercial gyms only concern about making money, join ghetto gym better.

thats really messed up. One reason why I will never join gyms like celebrity fitness,california fitness, etc. Why should we sign this type of agreements in the first place?

You could also ask your friend to get her company to call up the management (since both are from the same management) and threaten to pull out if they don't help your friend transfer her membership.

Don't be intimidated by them, they will only bully your friend more if they smell fear . GIVE THEM HELL! Rm300 is a lot of money!

This post has been edited by jags: May 4 2009, 11:09 AM

off course got cooling off period of 14 days la...
ask your friend to talk to the manager, they just want to make business & how dare they threathen your friend!!!

tell them you are also going to make a complaint to your company and posibly blacklist them.

Agreed! Hardcore all the way

erm.. what is a ghetto gym?? where can i find them in cheras/ampang/mid valley area??

yeah... she's upset not cause of the RM300 but because they force her to join the gym for the full out period of 12 months!! furthermore they are not threatening her

any idea where i can confirm this cooling off period issue? want to gather my facts before go and talk to them...

rourou y dun ask ur boss?

anyway ask HR to deal with them lah

my boss so the busy today.. dun dare to ask him lar.. and the stupid gym now already calling jwn non stop to ask her go and pay pay pay, that's all they care about

called dkr already... she say she busy furthermore, her contacts is at CF one, not myoga... no jurisdiction konon-nyer

First off, it's not just Cali. Many other fitness chains give such issues to their users and so far, nothing much has been done to these giants. We are after all in a country called Malaysia, so chances are, action towards this huge tax payers..quite unlikely.

Also unfortunately, your friend has after all signed up with Cali.F. It may be under the same management, but I believe it's their say whether or not to allow the change. They work on commission so if you change, chances are they won't get their commission for that month. So sorry, no changes there.

Anyway, your friend's probably going to have to suffer for the year then. Don't worry, I'll open my own gym one day in Klang Valley so you guys don't have to go through this nonsense of "celebrity" endorsed rat gyms.

sigh... i had told her don't be rushed into things like this.. it's a long term commitment especially when they say until like that... i wonder.. if all is not possible... transfer memberships leh?

I'm pretty sure you can transfer membership but you'd be better off calling them and asking them about it. They may have some fine print about costs, time periods and other things. They've lawyers to figure out how to squeeze every bit of your coins.

hate them hate them hate them

You guys should gather all those disgruntle members and file a class action suit, that'll teach them

List of gyms here, you might find some that suits you.

This post has been edited by Gr3yL3gion81: May 4 2009, 12:47 PM

ask her check the agreement she signed lar..
no copy meh?

It's not just local gyms, but overseas ones too - ie make you sign up for long term, and threaten all sorts of things when you want to withdraw.

However, I have not heard of any gym actually pursuing with legal action, probably because it's not cost-effective and it will not be good for their public relations.

So maybe you can threaten them back and say if they take legal action, you will make very loud noises and make it very public via every channel you know.

just got to know.... my boss was the one who drafted it for them

but countries like the US have got cooling off period... and consumer protection is strong...

We're not in U.S, lulz.

Geez...all of these will not happen if you people will read before simply signing your money away.

Where is that?