First off, it's not just Cali. Many other fitness chains give such issues to their users and so far, nothing much has been done to these giants. We are after all in a country called Malaysia, so chances are, action towards this huge tax payers..quite unlikely.

Also unfortunately, your friend has after all signed up with Cali.F. It may be under the same management, but I believe it's their say whether or not to allow the change. They work on commission so if you change, chances are they won't get their commission for that month. So sorry, no changes there.

Anyway, your friend's probably going to have to suffer for the year then. Don't worry, I'll open my own gym one day in Klang Valley so you guys don't have to go through this nonsense of "celebrity" endorsed rat gyms.

I'm pretty sure you can transfer membership but you'd be better off calling them and asking them about it. They may have some fine print about costs, time periods and other things. They've lawyers to figure out how to squeeze every bit of your coins.