I had some problem with my decoder also -

1. technician came and confirmed motherboard is faulty
2. Astro told me there is an offer - free replacement of motherboard (in Klang Valley, not sure about other places, ask them). Motherboard replaced for free.
3. I paid $50 technician service charge but it is supposed to be deducted off my bill for that month
4. they are also deducting the 5 days Astro was off (yes they took 5 days to sort this all out)



p.s. one0202, why are you moving into Terrence's house?