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Downtime The "extreme Screamyx slowdowns" Thread V3, Read 1st post to learn how to "post!"

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andrew9292
post May 7 2009, 11:02 PM

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QUOTE(gnush85 @ May 7 2009, 10:52 PM)
god, dc for 3rd time in 5min............................................
*
how u DC? line DC as in DSL light blinking or account DC (DSL light ok, but disconnected)
andrew9292
post May 7 2009, 11:12 PM

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118 ip range is hopeless in kota damansara area here in selangor. I wonder which dslam/exchange/server/datacenter i am connected to
andrew9292
post May 8 2009, 12:31 PM

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QUOTE(everest @ May 8 2009, 12:28 PM)

*
HAHAHAHA nice one mate
andrew9292
post May 11 2009, 06:13 PM

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List of Ministers and Deputy Ministers (and email addresses) for the reference of users who would like to complain to higher authorities.
http://www.pmo.gov.my/?menu=cabinet&page=1797
http://www.pmo.gov.my

Feedback to PM (requires registration)
http://www3.pmo.gov.my/emaklum/PMFeedback.nsf/logv1?openform

BIRO PENGADUAN AWAM - JABATAN PERDANA MENTERI
http://www.bpa.jpm.my/

MCMC - Suruhanjaya Komunikasi & Multimedia Malaysia (complain button is on the right)
http://aduan.skmm.gov.my/
OR
Alternatively: aduanskmm@cmc.gov.my
andrew9292
post May 11 2009, 06:27 PM

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QUOTE(Goneraz @ May 11 2009, 06:24 PM)
hi guys... i ad just canceled my p1 and subscribed to Streamyx against my better judgment. On the first day itself... i cant login to any website. The speed was not only slow... it was practically not moving at all. My ip is always 60. i dont know what else can i do... I called the helpdesk but they told em to wait 2 days while they resolve this issue..
*
did u not see this thread and the many others about streamyx at first? anyways welcome to the family ; )
andrew9292
post May 11 2009, 07:27 PM

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QUOTE(pengiranijam @ May 11 2009, 07:22 PM)
If you want to know why you got local high pings, try ping your own ISP website for example tmnet.net.my and see the result, if high ping for everage means that you have problem with your locations, line or it could be somewhere else, your modem or your line or both...
*
looks like alot of ppl in malaysia are having this issues, what say u? everywhere location problem? everywhere line problem?
andrew9292
post May 12 2009, 03:47 PM

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QUOTE(dr2k3 @ May 11 2009, 11:12 PM)
their own speedometer

user posted image
*
Actually if u have contacts and resources, u can start a lawsuit/sue them already. They clearly claim in their t&c that they are not responsible for international link, which means they are responsible for local links.

Lowyat has so much prove of their bad connections. Might get hack or DDOS by TM one day.

TM gave me 218.111 ip range today and they will be monitoring the connection on their side and be getting overview the performance, they will call me back tomorrow for further actions.

It's the range that all 4Mbps users are getting. I feel sorry for all 4Mb users, this IP range is much slower than 124.82 and 118.101 in my area. Even pings to local servers are suffering heavy packet loss than other ranges. How can TM do this? U guys pay so much for 4Mbps and get worst connection than 118.101 and 124.82.

They better not mess up the connection in my area as a lot of judges/high ranking officers and many important people are living in my area, if they mess it up here too, goodbye to them.

[attachmentid=959237]

[attachmentid=959238]

[attachmentid=959251]

This post has been edited by andrew9292: May 12 2009, 04:06 PM
andrew9292
post May 12 2009, 05:27 PM

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QUOTE(pillowman @ May 12 2009, 04:45 PM)
andrew are you 4mbps user? if no, where is your location and can you briefly describe how do you apply/ask for 218 ip range. this range is reported to have good connections to US so some gamers/forumers may want it badly. thanks for sharing.
*
I have to advice you that the 218 IP is nothing better than the others and you should stick with your normal ranges for the time being. Although I'm not a gamer, I know that gamers need consistence, low ping times with no packet loss. This IP has no good charateristics at all. Also, this IP has been going downhill since it was given to 4Mbps users, u can check at 4Mbps users thread here : http://forum.lowyat.net/topic/458185/+1400

I did not ask for the IP, although i was wishing for it. I was given a call from Mr.Shamshul?(sorry, i didn't not get exact spelling) of TM today saying that they have done something to my account and require me to disconnect and reconnect again (in regard to my complaint) and that they will be monitoring performance on their side and try to make improvements to their service. I did so and found out the new IP range I'm locked into. It's even worse than 124.82 in my area (Kota Damansara) because it has very high packet loss even to LOCAL routes which 124 range did not have.

------------------------
I have complained to these departments and a few ministers:

List of Ministers and Deputy Ministers (and email addresses) for the reference of users who would like to complain to higher authorities.
http://www.pmo.gov.my/?menu=cabinet&page=1797
http://www.pmo.gov.my

Feedback to PM (requires registration)
http://www3.pmo.gov.my/emaklum/PMFeedback.nsf/logv1?openform

BIRO PENGADUAN AWAM - JABATAN PERDANA MENTERI
http://www.bpa.jpm.my/

MCMC - Suruhanjaya Komunikasi & Multimedia Malaysia (complain button is on the right)
http://aduan.skmm.gov.my/
OR
Alternatively: aduanskmm@cmc.gov.my
----------------------

But even their "Premium ip" is fouled up! I will test this IP for a few days, if there is no improvement i will send emails and call those departments again to report on the slow LOCAL connection and also on behalf of all the users in the "Premium IP".

By the way "pillowman" or others here how is the packet loss on the normal ranges now?

This post has been edited by andrew9292: May 12 2009, 05:36 PM
andrew9292
post May 12 2009, 06:21 PM

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QUOTE(cshong @ May 12 2009, 05:33 PM)
So, you made complaints to some departments. Would you mind to post their reply here, if any?
*
Only TM replied me by e-mail & MCMC replied me by email once only, the rest of the communications are by phone, sorry.

Even now TM has stop emailing but calls me instead. There was a thread created by me on TM's replies tho if u search deeper in this forum...

Dont worry u can raise the issue to this new government, they are always willing to help. Even MCMC, so far dealings with them are very smooth and to the point. Ask them help u and HELP TM solve their problems, yes HELP TM. But still, for now it looks like no matter where u are or what IP you are on, its the same.

*218 ip has improved slightly (packet loss from 60% this afternoon is now fluctuating around 0-45%), will contiunue monitoring.

This post has been edited by andrew9292: May 12 2009, 06:29 PM
andrew9292
post May 12 2009, 06:32 PM

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QUOTE(Suk @ May 12 2009, 06:22 PM)
Andrew please ping your modem or router see got timed out or not.
*
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Andrew>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

router is okay, cant access or ping modem cause my setup is COMP>ROUTER>MODEM
andrew9292
post May 13 2009, 03:27 PM

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QUOTE(Suk @ May 12 2009, 06:44 PM)
then remove your router and connect to modem directly.

ping your modem and do a tracert using software.
*
218 improved today, still have room to improve further. not so consistent with ping times etc etc, but bravo to TM, hope it stays

user posted image
user posted image

This post has been edited by andrew9292: May 13 2009, 03:36 PM
andrew9292
post May 21 2009, 11:33 PM

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even with TM's premium ip address (218.111)....i am still getting shit.

[attachmentid=977970]

Worst part is this is only affecting home users, cybercafe and offices perfectly fine. This is corruption, i have reported to mcmc last time, this time i'm bypassing mcmc, go direct to PMO and ACA. If they are doing networking upgrades to the dslam/exchange in our area, why is it the cybercafes and office are okay, but only home users affected. Purely corruption, thats it lah, had reach the limit. will write in a formal letter to ACA in 2 days, now collect prove to open case.


andrew9292
post May 22 2009, 07:52 PM

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What is TM doing again, now some sites SUPER FAST and some SUPER SLOW. Unbelievable, really runned by monkeys their company, orang utans and mat rempits.

speedtest to USA LOS ANGELES full speed.

Speedtest to BRITAIN LONDON. 0. cannot even start ==



This post has been edited by andrew9292: May 22 2009, 07:55 PM
andrew9292
post May 22 2009, 08:05 PM

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C:\Documents and Settings\Andrew>ping 202.188.0.133 -n 12

Pinging 202.188.0.133 with 32 bytes of data:

Reply from 202.188.0.133: bytes=32 time=9ms TTL=247
Reply from 202.188.0.133: bytes=32 time=9ms TTL=247
Reply from 202.188.0.133: bytes=32 time=9ms TTL=247
Reply from 202.188.0.133: bytes=32 time=9ms TTL=247
Reply from 202.188.0.133: bytes=32 time=30ms TTL=247
Reply from 202.188.0.133: bytes=32 time=31ms TTL=247
Reply from 202.188.0.133: bytes=32 time=29ms TTL=247
Reply from 202.188.0.133: bytes=32 time=33ms TTL=247
Reply from 202.188.0.133: bytes=32 time=28ms TTL=247
Reply from 202.188.0.133: bytes=32 time=29ms TTL=247
Reply from 202.188.0.133: bytes=32 time=27ms TTL=247
Reply from 202.188.0.133: bytes=32 time=25ms TTL=247

Ping statistics for 202.188.0.133:
Packets: Sent = 12, Received = 12, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 33ms, Average = 22ms

okay, no packet loss to LOCAL routes now, but fluctuating pings now...what in the world is TM doing...i'm in Kota Damansara.

----------------

BUT LOOK AT THIS... 41% packet loss International Route.... with pings MORE STABLE than local route... Looks like the monkeys in TM are swinging from department to department, destroying equiptments... ==

C:\Documents and Settings\Andrew>ping hosted.filefront.com -n 12

Pinging hosted.filefront.com [38.118.213.25] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Reply from 38.118.213.25: bytes=32 time=324ms TTL=52
Reply from 38.118.213.25: bytes=32 time=326ms TTL=52
Reply from 38.118.213.25: bytes=32 time=324ms TTL=52
Reply from 38.118.213.25: bytes=32 time=326ms TTL=52
Reply from 38.118.213.25: bytes=32 time=325ms TTL=52
Request timed out.
Request timed out.
Reply from 38.118.213.25: bytes=32 time=327ms TTL=52
Reply from 38.118.213.25: bytes=32 time=328ms TTL=52

Ping statistics for 38.118.213.25:
Packets: Sent = 12, Received = 7, Lost = 5 (41% loss),
Approximate round trip times in milli-seconds:
Minimum = 324ms, Maximum = 328ms, Average = 325ms

C:\Documents and Settings\Andrew>

andrew9292
post May 22 2009, 08:12 PM

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QUOTE(fabianz03 @ May 22 2009, 08:09 PM)
Ping is nice, but browsing to the website suck
*
Why? If slow and ping is not nice, full of Packet Loss or High Ping then its understandable.... might be lowyat net's server upgrade issue too. Otherwise it means TM is CAPPING to local site?

This post has been edited by andrew9292: May 22 2009, 08:13 PM

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