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Tech Support AIYOH STREAMYX GOT PROBLEM AGAIN!, Another 'Service Interuption'

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ericpires
post Apr 1 2009, 10:40 PM

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only can surf lyn now... the rest is like sh1t.....
ericpires
post Apr 2 2009, 08:42 AM

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QUOTE(gaeria84 @ Apr 2 2009, 07:55 AM)
The best part I think, is that I don't see this announcement anywhere on the main streamyx site.  tongue.gif
But yeah, after 9pm last night, my connection deteriorated to a point that it was so bad, I turned my computer off and watched TV instead. Nice change of pace though.  biggrin.gif
*
Please check properly before posting

QUOTE
31/03/2009
SERVICE INTERRUPTION

Dear Valued Customers,

Telekom Malaysia Berhad ™ wishes to announce that there is a disruption of its Internet services due to circuit faults on the SMW3 between Tuas, Singapore and Penang linking Malaysia to Hong Kong and APCN2 near Chongming, China connecting Malaysia to the United States. As a result, customers using the Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, during the restoration process, traffic to Northern America and Hong Kong may experience degradation. However, traffic to other countries will not be affected. TM expects complete recovery of its services by 5 April 2009 and will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.


http://www.streamyx.com.my/whats_new/whats...rticle_20090331

That means internet will be sucky until sunday? doh.gif


ericpires
post Apr 2 2009, 09:02 AM

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U know whats the weird thing is... before i went to work today, i just test the internet... still sucky since yesterday.

But since in office now, the internet seems ok. WTF, izzit just me or TM give better lines to office but we at home users suffering?
ericpires
post Apr 2 2009, 09:20 AM

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QUOTE(eltaria @ Apr 2 2009, 09:16 AM)
What nonsense are you talking about, i'm in office, and it sucks.

I'd rather that they can give better service to some, than for all to suffer.

Right now, it shows that to their best of abilities, they still can't give good services.
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Every website loads superfast like even during their `interuption` period like before n even now tongue.gif

QUOTE(MR_alien @ Apr 2 2009, 09:16 AM)
it's the home user line that sucks
company one smooth 24/7.....ping also low
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That's just not fair izzit? sweat.gif
ericpires
post Apr 2 2009, 11:10 AM

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From: Highbury House, 75 Drayton Park, London


QUOTE(babymage88 @ Apr 2 2009, 11:07 AM)
WTF happening lerrr.. soo slow laaaaa haihz very sad that malaysia technology no good at all never improve at all...
Yup kaspersky update stuck lerrr... coz too slow...
Hope they fix the problem soon if not we all suffer the slow speed...
*
Slowly wait lor, they said should 100% recover by April 5... hahaha laugh.gif

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