As from the Streamyx website. Here



31/03/2009
SERVICE INTERRUPTION

Dear Valued Customers,

Telekom Malaysia Berhad ™ wishes to announce that there is a disruption of its Internet services due to circuit faults on the SMW3 between Tuas, Singapore and Penang linking Malaysia to Hong Kong and APCN2 near Chongming, China connecting Malaysia to the United States. As a result, customers using the Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, during the restoration process, traffic to Northern America and Hong Kong may experience degradation. However, traffic to other countries will not be affected. TM expects complete recovery of its services by 5 April 2009 and will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.


Thank You.


~ Stupid streamyx. Just recently got cable cut... now they save got circuit faults... stupid screamyx

I knew it last week, it happen since 29 March. It is expected, like a period happen once a month. TmNut

Thanks for posting it. I was just wondering why my IP is locked and the line sometimes died.

Haha maybe is april fool. Joke....LOL

lol if it is. i still want my rebate!!!

this is sadness....................... every several weeks come up with a new excuse. I think they got hire an excuse-provider.

old news. i think last month problem not yet fix ..

no maintenance daa
when problem occur,rush techies to fix things

Haha nowonder my ping to YouTube raised from 250ms to 365ms!

mine keep disconnecting every ten minutes or so

Same thing happen to P1

in bintulu here,

experiencing frequent connect-disconnect problem...and i'm not smiling

What does international links breakdown has to do with IP locking?

um im not sure on this but maybe something to do with less congestion?

same sh!t different day i guess

It just hit real bad the moment it struck 8:59pm

now i cant even suft any international site...including yahoo and so on ..

damn it..

Even Lowyat also slow, does it got to do with the massive slowdown?

I was on 124.82 ips just then and couldn't get anywhere including lowyat, so i reconnected on 118.101 and i seem to be able to get a little bit further now. Only to lowyat that is.

LOL funny title sia