Dear Customer,
This is Customer Service of Biostar. On March 30
you reported that system failed for TA790GX XE
we dont' suggest that user use sideport only option because of low graphic performance.
for the best performance, we recommand  to set our default which is sideport + UMA.
however, we will verify the issue for you.
do you face any other problems??

Thank you that choosing Biostar motherboard.
If you have any problems, please don't hesitate to contact us.


Regards,

Biostar FAE Team


李景原/Biostar
2009/03/31 上午 09:25
收件人 周裕鈞/Biostar@Biostar 
副本抄送 
主旨 轉寄： << BIOSTAR Technical Support Request FORM >>

 





Biostar <service@biostar.com.tw>
2009/03/30 下午 03:05
       
        收件人：        service@biostar.com.tw
        副本抄送：       
        主旨：        << BIOSTAR Technical Support Request FORM >>



=================================================
Question:

  Previously i was using Athlon x2 5200+ Brisbane, and i had no problem with the integrated graphic Recently i upgraded to a Phenom II, and whenever i use the SidePort memory only, the rig would get stuck after the XP loading screen with the sweeping bar (ie never get into the login page)... using UMA only or UMA + SidePort is fine... Windows report that the driver is the culprit... i ve tried Catalyst 9.1 to 9.3, but all yield the same result... when i was using Athlon x2, i ve gone thru from Catalyst 8.11 to 9.2, and never had any problem... I ve tried reinstalling windows but it's still the same... Please help to resolve the problem. Thank you.

=================================================

Email:

  *my name*@yahoo.com.hk

Model / BIOS / PCB:

  TA790GX XE / A78CM113.BST /

OS:

  Windows XP Pro SP3

Name / Country / Local Dealer:

  Ken Chiu / Singapore / Bell System

CPU:

  AMD Phenom II x3 720BE 2.8GHz

Memory / Speed & Size:

  Kingston / 800MHz 1GB x4

VGA Brand / Model:

  Onboard Radeon HD 3300

HDD / Size:

  Hitachi / 320GB SATAII

Power Supply:

  460W

Other Device:

   

=================================================