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Travel MAS (Malaysia Airline System), Discussion, Q&A, and others

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K-LY
post May 3 2009, 10:06 PM

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QUOTE(ryl @ Apr 4 2009, 12:06 AM)
There is something i would like to ask
My friend booked a flight and he accidentally place wrongly the name
it supposed to be john but it turned up to be johm instead
He called up once he made the booking to make the changes and there are fees for it and he doesnt really agree with it and
Then he called up the second time to check and the agent said he will put a remark there and say it supposed to be john not johm
and its a domestic flight..will it be a problem for the person to depart later?
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for domestic flight i think it wont be a problem as long as u key in correct ic number or other particulars,but if its an international flights then u will have problem at immgration..i have same problem as u,misspell my mother name,,what i do,i call MAS and tell them,then they asked me to sent email to their ticketing department about it which i did,then have to wait them to sent new itinerary receipt,thats all...but about the waiting for new itinerary receipt,yes,it is REALLY frustrating!ive waited for 2 months and at last have to asked my brother wich is MAS worker to do something bout it...

K-LY
post May 20 2009, 11:42 AM

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i think u just have to make sure ur uncle bring along his credit card while he claim his ticket in ticket counter for verification and make sure a passport sized of his photos is present,dont be so worry bout it coz he paid it and his database are reachable by MAS ticketing

 

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