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 Maxis/Hotlink top up and airtime, something is wrong here

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TSAlex09
post Mar 16 2009, 09:00 PM, updated 17y ago

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Hi,

I purchased a Maxis Hotlink prepaid sim card a month ago. Topped it up several times in the meantime (with 10 or 20RM). But still, when I dial 122 the voice keeps saying that my account will expire on 14th April.

What is the problem here? Is a top up of 20RM not enough to expand the airtime period?

Thanks.

This post has been edited by Alex09: Mar 16 2009, 09:01 PM
TSAlex09
post Mar 16 2009, 09:11 PM

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QUOTE(tifosi @ Mar 16 2009, 09:08 PM)
If your phone expiry is on 16th of April, it would not change.
Thanks and sorry for creating a new topic. But what do you mean by "phone expiry"? Will I be able to use my simcard after 14th of April? I regularly top it up.
TSAlex09
post Mar 16 2009, 09:17 PM

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QUOTE(kae7 @ Mar 16 2009, 09:12 PM)
yeah this true..anyway if you have reloaded RM 30 and after that you add RM 10..the expiry date will also in 30 day[no adding]
anyway..you can still use the phone after expiry[receiving call and emergency call only] about 2 months
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Ok, let me clarify that: I would like to use my phone for the next couple of months. For SMS and calls, not just emergency calls! So I need a proper and functioning simcard + phone.

If I top up 30RM from time to time, the account WILL NOT expire, right?







 

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