I was considering signing up with Maxis Value Plan 50. After I spoke with one of the consultant by dialing their customer service, can anyone re-confirm if any of these is true or not

1. Value Plan 50 is like a pre-paid. You have a credit of RM50, which you will use as per the plan's rate charges. This credit is inclusive of all forms of services (calls (local & other networks), SMS (local, other networks, international), MMS, 3G, 1800, 1300, 103, IDD, voicemail) basically everything that is related to your usage charges.

2. Are those extra Value Added Services (besides those that are given free) signed up included within the RM50, or on top of that?

3. Bill payment. If your actual usage is less than RM50, say RM30, you will be charged RM50 + RM30. If above RM50, let's say RM60, then you pay RM60. I was shocked to hear this from the consultant. According to her, this is because Maxis encourages you to use RM50 and above?

4. There is no contract attached to this plan. If you want to downgrade to the Value First RM30, you can do it anytime. If you want to upgrade, your account must be at least more than 6 months.

Mind you all the above information is from the Maxis consultant over their customer service number.

Thanks.

This post has been edited by tskhang: Aug 6 2009, 12:25 PM