my sister's Hotlink 365 is expiring soon and she is currently not in Malaysia.
How to help her to renew the Hotlink 365 subscription or even better, migrate to HYC without the phone physically present?

i asked on HYC twitter page. The fellow said HYC migration period already ended, the only way to migrate to HYC is to purchase a new sim pack (cannot retain the same number)

no you can't. i've requested this before and maxis insist that the statement is stored in a centralized database and will only be sorted out for viewing/printing on the billing date.

i have no idea. I together with my friend did that last month, request for the statement before billing date because his phone was stolen, and the thief used his phone to make calls and we wanna submit that statement to police hoping that with miracle, our "royal" police might be able to trace back to the person.

but even with police report, maxis centre KLCC refused to do so. the staff even comforted us that "u bagi polis itu statement pun tak guna, ini malaysia"

LoL

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Added on September 10, 2009, 12:53 pmcalled the CS, confirmed that there's no way she can renew 365 as she need to access the *100# menu herself, and the menu is not available overseas.
and then i pretended to be my sister trying to migrate her to HYC but phailed as she is over 25 years old.

then i called again, using my own IC, migrated her to HYC but as the CS said, it is subject to approval, which means if they found out my ic is different from her registered IC, it will still fail....




This post has been edited by fx_53_xt: Sep 10 2009, 12:53 PM

Maxis Value plus Family is supplementary line.
Value Plus is principal line.

you get free calls (15 hours) and free sms between the principal and supplementary line. Its value for money if you and your gf boil a lot of calls and sms.