well, i can check for u wheter can reset or not. but not now. sorry, working now.

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Added on March 13, 2009, 2:00 pmand FYI, if totally new, there are some steps to follow when you first on the NDSi, setting the time, setting the user name. i dunno that had you experienced that.
but i afraid like other ppl mention, maybe the shop keeper had open that and set everything include the master key.

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Added on March 13, 2009, 2:23 pmIt had been known that you still need the password (4 numbers) to reset your NDSi too.
This is what I found online as I cannot open my NDSi.
・暗証番号入力画面で「忘れた」をタッチ
Touch the button with "忘れた" word on it at the password input screen.

・秘密の質問の回答を入力し「忘れた」をタッチ
Answer the secret question. (Well, as this case, you had to try your luck or just go back to the shop keeper and ask,
but maybe like ppl said, second hand unit. Dun be shock, you can find many second hand unit at Japan now, lowest price is 14800yen which is roughly RM592 if divide by 25

・するとお問い合わせ番号が表示されます
If your answer is correct, the password will appear.

・任天堂テクニカルサポートセンターへ電話してお問い合わせ番号を伝える
Call Nintendo Support Center for help.

・そうすることでマスターキーを発行してもらえます
You will be given master key.

・そのマスターキーを入力すると解除できます
Enter the key and everything is reset.

This post has been edited by musha: Mar 13 2009, 02:23 PM

Japanese? copy paste la, just do the translation..

i mean i copy the Japanese and i do the translate myself..


This post has been edited by musha: Mar 15 2009, 07:34 PM