just to share my experience. The maybank people stated that exchanging for items at hotspots would save us 2000 points. So, i went to SOGO to use my treatpoints on Tuesday, sort of just to try it out.

but, when i wanted to exchange with my points, most of them didn't know bout it and some 'brilliant' cashiers were explaining to me how I can get points for purchases; which is not what I was seeking.

Then a sales person told me that I have to go up to the 7th floor to exchange my points to their vouchers and I'll have to come back to 'pay' for my items.

The customer services (7th floor) told me, 10,000 points = RM 50; same as online exchange.

well, that wasn't stated clearly on Maybank website. In my mind, I was thinking it'll be as easy as using points (Citibank reward points for eg.), exchanging items with points AT THE CASHIER.

Is it the same with 1Utama or any other hotspot? any experiences? pls share.



http://www.mymesra.com.my/trtr/

This post has been edited by thinakaran: Nov 18 2010, 12:23 PM