[quote=adamw,Feb 27 2013, 02:17 PM]
I guess their customer service is understaff & overpay lead by morons! With the ex-TMNUT guy as CEO most probably brought along the TMNUT bureacracy. In fact I got better service from Unifi, at least they will call you up before they simply closed your case.

Note: Mine is Fiber for biz & not Wimax

Below is my email to them!

Hi,

FYI info your P1 customer service sucks! Without contacting the customer to confirm if every issue has been settle, you simply closed my case. My phone line is still suspended! Please get your ass up and do a "PROPER JOB" for once at least.

Regards,
Adam
On Wed, Feb 27, 2013 at 10:18 AM, <careline@p1.com.my> wrote:
Dear Mr xxx ,

Please be informed your case 1302B19490x has been attended and/or closed.

Should you have any enquiries, please email us at careline@p1.com.my. For speedier transaction on your account status enquiries and to make payment, please log in now to your self care account at www.p1.com.my.
Thank you for your continuous support.

Your sincerely,

P1 Careline

[/quote

Thanks for the tips.
Contemplating of writing them a nasty letter as well.I'm a user for 10 months now on a unlimited quota.My area of coverage has been excellet but then all of sudden the signal went way below to low.Reported matter thru other means as built in phone cant be used anymore due to low signal.Was adviced by call centre agents to point my modem to everyplace to get the best signal but problem still remain.Finally was told to change modem.Changed but problem still remain the same.Finally they admited that the base station had some problem.
I did ask earlier whether there was problem with the base station but they were very adamant there was nothing wrong.Was made to run around like a fool.In the end I have lost a week of my productivity.Wanted to terminate but not allowed as its on a year contract.Do you think I have a case here?can anyone advice me.,,,,,

P/S as I type my problem still not resolved.To be frank we r at the mercys of this jokers