I guess their customer service is understaff & overpay lead by morons! With the ex-TMNUT guy as CEO most probably brought along the TMNUT bureacracy. In fact I got better service from Unifi, at least they will call you up before they simply closed your case.

Note: Mine is Fiber for biz & not Wimax

Below is my email to them!

Hi,

FYI info your P1 customer service sucks! Without contacting the customer to confirm if every issue has been settle, you simply closed my case. My phone line is still suspended! Please get your ass up and do a "PROPER JOB" for once at least.

Regards,
Adam



On Wed, Feb 27, 2013 at 10:18 AM, <careline@p1.com.my> wrote:
Dear Mr xxx ,

Please be informed your case 1302B19490x has been attended and/or closed.

Should you have any enquiries, please email us at careline@p1.com.my. For speedier transaction on your account status enquiries and to make payment, please log in now to your self care account at www.p1.com.my.
Thank you for your continuous support.

Your sincerely,

P1 Careline

This post has been edited by adamw: Feb 27 2013, 02:20 PM