Hi, I'm very frustrated with P1 after 2 weeks of trial. I'm not the one subscribing to P1, apparently it is my young brother that didn't read on the terms and condition before signing for the contract.

Please advise on the following problems i have with P1.

We had signed a contract with P1, and got very frustrated and regret after that. out of the 30 days in a month, we can only successfully connected to the internet for 2 days.

the line fails to connect when it rain, when the modem is not facing the window, when it is about to rain or after rain. Eventually i got very stress and frustrated on this.

I wanted to cut off the line but they claimed that we had signed the contract.

one of my friend also got the similar problem, he told me that P1 ask them to report to them which are the days that it can't be connected, and report to them, hence they'll minus the charges and bill accordingly.

but continuous doing this for 2 years can be very time consuming, and create stress to the user. Do they expect me to stay in front of the computer to monitor when can it be use and when it cant?

what if there is time that i need to access to the net urgently, are they going to pay me for sourcing an alternative?

kindly advice. should i report to the consumer right association and is there any other way to cancel the line.

I'm staying in Sri Damansara area

Thank you