a seller sent camera flash & some lenses to me through POS LAJU, it's a big box, when it arrived, the box was cut opened (he did not pack very safely in the 1st place... just duct tape with no outer layer zzzzz) & the flash unit was taken, there're stickers written "X-RAY SCANNED" & "DHL" etc on the box, after a few visits to my local post office, some postmen said probably custom confiscated........ while that particular postman who delivered didn't weight it & compare with the initial weight, before delivering........ the chief lodged a report for me.........

what do you guys think/anyone encountered such case before? please enlighten/guide me, thanks............

This post has been edited by XTREME: Mar 7 2009, 12:55 AM

if custom take it, they will take the whole package instead of 1 item.

Yer lor... custom take the whole box and ask you to collect..... then open in front of you....

DHL also need to be in questions.... and who scan the box.... need to check that...

1st) Sticker written X-RAY SCANNED, why they need to cut open?
2nd) Probably custom confiscated but why must return you the box only? Normally they take whole package instead of 1 item


TS, hopefully you will get back your item.

must be someone open n took it edi...

if custom take, they will ask u to go there collect

its poslaju, why would it go through customs?

one of the people who handled the parcel on the way to you inside post malaysia must have stolen it.

oh ya..custom only check those items sent from overseas lo.

if u using poslaju, i guess is domestic pos rite

so it wont go thru custom

got... if you opt for EMS which is our local poslaju, custom got check. I kena before.

ya.. domestic... damn suspicious T.T

some other postmen asked me to go back on tuesday to track the process.....

thanks guys T.T

doestic wont check , coz custom only check things that from overseas entering our country border to charge tax .

uh oh. sorry, didn't read properly, thought from overseas.
domestic i dont know..

Claim the insurance with poslaju. For parcel up to Rm300 even item cost more than that.

Next time better ask seller to pay the insurance for item above RM300. I was told by pos staff, if you opt to pay insurance, your parcel got high priority.

if insurance are paid by the buyer then of coz the seller will agree

but if seller hv to pay extra for tat..then hv to discuss

I sent Rm1300 stuff to my sis, just need to add extra RM1.50. Is that to much for seller or buyer.?

More about Poslaju insurance: click spoiler


This post has been edited by nordingh: Mar 9 2009, 05:26 PM

Thx bro, thats the info i am looking now.

But i think tats no problem with custom.
Next time just becareful with packing. Really important.

Customs don't check domestic post. Overseas only. When the customs check they are still not allowed to open the parcel unless the owner is there with them. That is why if your stuff got held you or your appointed agent has to go clear with the customs need to open the parcel in front of them and show them what the item you bought. That's the real procedure which was told to me by a custom officer there.

Custom also told me that and I have to open in front of them last time.

When I open, one of said 'O... ini... saya pun ada kat rumah'. I just .

Damn... pay tolls, fuel and RM18 for form for nothing.....

Yes...and it irked me more when they stupidly say why cannot buy here when I show them what I buy? Duh! If I can I would not bother to get from overseas if what I want can be bought here!! Either they are stupid or just like to see us suffer

ye lor... they all ingat all can bought here.... maybe got but with the tax they charge and price markup by dist and seller... can buy 2 - 3 unit already.

agree with this.

in domestic poslaju & custom issue :
i sent a parcel from KL -> Labuan recently.

when i asked the officer how soon parcel will be delivered, he told me abt 3days and he did mentioned something "sebab kena peri kastam lagi".

i was curious and asked why need to go thru custom?
and he explained that Labuan is DUTY fREE area.

same applies to LANGKAWI.