oh ... in tht case then can consider keeping it since a lot places haf citi privileges

so scb will b cancelled la

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Added on June 2, 2009, 2:18 pmn i heard from a fren ... for overseas spending citibank charge a lower exchange rate compared to other banks? true ar? i tot the rate is determine by visa/master not the bank?

i noe hsbc charge another 1% n their rate is quite high compared to market exchange rate.

This post has been edited by santaclaus: Jun 2 2009, 02:18 PM

yah ... thts something im shocked + disappointed ... premier no access to klia lounge

thts y im thinking to cancel it lo ... but cant since stil wanna use their acc ( n i stil prefer hsbc for their very good service )

juz received my justone cc

but not much info supplied from their booklets except those already stated in their website.

however thr is 1 extra info ... "Cash rebates for all your purchases including petrol transactions at petronas,esso & mobil." "in addition we are working with other petrol operators to offer you more exclusive benefits.We will inform you on the availability in due time" i tot the rebates shud b the bank's promotion? how come DA can offer 2% for ALL petrol stations

these clauses never appear in any of their marketing site or brochures.

and whr is my supp card? they send the supp card in 1 parcel for the visa ... now i onli receive my primary ( they gonna send separately or they r not givin me the supp? ) really lazy to call them again la ... seems like i've been calling them a lot these few weeks to check this n tht ... scb oh scb y la ur service so damn inefficient?

This post has been edited by santaclaus: Jun 3 2009, 11:19 AM

scb told me i cant cancel my visa plat
he said its a card free for 3 yrs w/o any condition ... n ask me to cancel it onli after keeping it for 6mths above. wtf is this?

after insisting for cancellation a few minutes ... he said "ok,i will put down the reason as u din actually apply the visa plat" n b4 i finish my question he hanged up

so if the cancellation being proceed or he juz put tht down n hafta wait another fella to call me to cancel? damn scb la ... so tulan now feeling wanna cancel all their cc n write to thestar bout their stupid service ( but the rebate on titanium stil so tempting )

yup ... found out the reason y i hafta keep the card for 6 mths ... the agent's commission will b pulled back if any new card is canceled whithin this period ... but thts doesnt mean tht cs could hang up the call

anyway i stil keep the titanium so the agent stil got his commission on this card ( i never applied for the visa anyway , so if scb din send me the cc he oso dun get the visa commission rite )

a complain had been lodged with another cs but i doubt anything will happen ... i dun haf powerful enuf english level so cant write "keng" letter but after cool down , ok la no nid go make thing worse liao .... juz hopefully the titanium cc dun gif me much trouble la

well ... if the agent honestly told me he would pick a master n visa , i mayb obliged to his request.
but now the problem is , the visa never been applied by me nor mention by the agent tht he will tick tht column. if he doesnt do tht , and its solely scb policy to issue 2 cards , then it shudn't affect the agent comm since im not canceling all the cc ...

moreover tht damn cs who hanged up my call make me damn tulan ... before tht his voice tone oso like threatening saying "u must keep it for 1 yr or at least 6 mths" ... thts the point when i start questioning him til he proceed with my cancellation.

after 1 exp of helping agents , i dunwan to do it again. last time keep all the cc not using in home , thief come in , take it n swipe kaw-kaw. becoz of the cc havent been use so long , the bank called to verify the usage as it was a shopping spree ( damn they buy watever they c ). then onli i knew something wrong. although ask them to block , some transactions stil go thru.make police report , 3-4 appeal letters , 3 times visiting their hq , onli dispute.

i definitely dun wanna go thru this anymore.yes,they say they will responsible for the fraud case.but did they do any investigations? i doubt they could do anything , it was ourself who had to prove we r innocent by asking the shops cctv records , explaining. so y shud i risk myself for an agent comm???

juz used my scb justone .... yes it really nids to press for cc or dc

luckily i stand beside the cashier ... he wait the transaction to approve ... then i saw scb cr / scb dr ... then i said hafta press the scb cr ... the cashier c then shocked "aih,how come got this option 1?"

if i hadnt been thr i think he will wait till the line drop then say cc cant go thru quite troublesome .... tomolo test pump petrol n c ( aih no more shell , hafta change )

been using scb justone for about 2 weeks ... n it sucks ... even my supp card havent received ... after i called the cs last 2 days ... she said the supp cc havent send out yet

for petrol no prob coz i punch the option ... but i encounter a few problems for other transactions...

1) used at a restaurant , the waiter say rejected ... i ask him to choose cc coz this card is 2 in 1 ... try again ... also can go thru ... he say it auto reject ... he din even c any option given then he say might b their merchant machine was outdated as it was used quite long

2) used at comp shop ... almost same as problem 1 ... put in cc ... he say cant go thru ... the machine say chip error

3) used at a minimart ... this place run by korean so their r familiar with this cr or dr option ... i din say anything but once she saw the option she asked cr or dr ( shud haf more of these ppl ) ... i said cr ... c she punch tht option ... card rejected try a few times onli go thru

make me felt more n more annoying ...