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This post has been edited by selinix: Mar 18 2022, 12:54 AM

http://www.avf.com.my/contactus.asp
Address: No 14, Jalan 4/152,
Taman Perindustrian O.U.G,
Jalan Puchong, 58200
Kuala Lumpur, Malaysia

Try this?

is that the belkin office ?

they are the authorized distri..

Ohh see.. so i am suppose to send it there ?

yes, send it to avf and they will 1 to 1 return to u.. tried last time, fast service but im quite sure u will have problem finding it due to the size and no nameboard

Yeah,i guess so click on the website first

Thanks everyone, I've went there and straight get a new sealed in da box router

BELKIN office?? LOL you have to travel to US if you wanna pay a visit~~

Here, if you insist~~

Belkin Corporation
501 West Walnut Street
Compton, CA 90220

This post has been edited by n0v4m4r1n3: Mar 2 2009, 09:11 PM

i totally agree with u

Dont like that la.. give ppl a chance ma..

To get to the service centre, you cannot go via OUG. There is no link (last i know). You'll need to go into Jalan Puchong from Old Klang Road (Jalan Klang Lama). There will have a signboard stating turn left into OUG industrial park. This is as far as I know.

Although it say OUG, but I have no idea why the road into is from Puchong instead.

hi guys, sorry to bring this old thread up again...

just wanna know, if i go back to the shop that i purchased, will they give me a one to one exchange?

Nope.. I just went to C-Zone to get the 1 to 1 exchange. They said I have to wait 1 month maybe MORE...
I WAS LIKE LOL
I took my router back and I'm going to send it to AVF tomorrow wish me luck

This post has been edited by Feugo: Mar 31 2009, 09:12 PM

You will get one to one exchange but just don't know how long it will takes them. If you can wait then it is fine ..

i ask my friend who is staying in puchong to go to the distributor office to exchange for me and got it on the same day

Hi, I wanna do a 1-1 exchange too.

wat should I bring?

just the router good enough?

I dun have the box and receipt anymore.

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Added on April 13, 2009, 7:58 pmanyone?

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Added on April 13, 2009, 7:58 pmAnyone???

This post has been edited by xphossis: Apr 13 2009, 07:58 PM

oh no, my router just went haywired.....

now cannot power on. is their office still there and need to bring box as well?

If you guys are in JB, you can maybe try the Singapore office

Belkin Pte Limited
8 Eu Tong Sen Street,
#13-81 The Central
Singapore 053818

Tel: +65 6221 8850 ext 885
Fax: +65 6221 8578

Technical Support:
24 x 7 Technical Support Hotline 1800-622-1130

I am in KL....

i think, the fastest way is to go to AVF Taman Perindustrian OUG, if you live in KL.


by the way, the correct procedure is actually :

1-call the technical support at 1-800-812-076 , which is in India.
they will ask what is your problem and ask your contact number and email address. they will give you the report number.

2-somebody, probably their technician (maybe from India or Australia , I dont know ) will call you to confirm your problem.

3-their will send you an email (RMA letter). In this email, it instructs you to print this email and bring it with your device to AVF Taman OUG for exchange.

Problem is; what if you are not KL folk?
Cannot you do exchange at other AVF distributors?

Belkin told me to call AVF Taman OUG and they will advise the nearest branch to do exchange.

Somebody from AVF Taman Perindustrian OUG, I think the name is Jack, told me that there is only two ways, whether you bring the device directly to him at AVF Taman Perindustrian OUG, or send it to any computer shop which sells Belkin product.

Since I am in Kedah, there is no way to face all the hassle to go KL. So I just went to a computer shop at Jusco Bandar Perda Seberang Perai with the printed RMA letter, and they gave a new Belkin wireless router.

(in the letter, Belkin stated what model you will get, in case your model no longer produced. In my case, i have got newer model).


By the way, my Belkin Wireless Router was originally purchased in Penang Island, and they refused to do the exchange. They asked to call the technical support.